Verified Customer
Hi Christine, I'm truly sorry you had a negative experience at our dealership. We will be using your feedback as an opportunity to do some training with the staff.
So you are aware, we are about to undertake a very large construction project that will seperate Genesis into a seperate building, and beautify our Hyundai building. I apologize for it's older, outdated experience ( including our sales tower), but we are taking steps to address it.
I'd like to make you feel better about the purchase, please reach out to me via email at jason.frieder@kingmail.us or 954-574-4500. Please rescore the survey I am sending to you now, we will take steps to fix the experience and try to make you happy.
Thank you for your business and your feedback,
Jason Frieder
General Manager
954-574-4500
The entire transaction was handled like we were buying a $3,000 used car with no credit instead of a $60k car with cash. No white glove service here. The car is great so far, dealer not so much.