Kirmac Collision Services - Burien

Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

125 Reviews

99% Would Recommend
Latest Review almost 5 years ago

Reviews


AM
Abraham M.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2012 Category: Collision
Abraham said he had to return to the business a second time, but everything is fine now.
This review was collected via phone interview by Customer Research Inc.

KN
Katie N.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2012 Category: Collision
Katie said they took the time to explain the service to her and stayed open late when she wasn't able to make it on time.
This review was collected via phone interview by Customer Research Inc.

LH
Lisa H.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2012 Category: Collision
Lisa said they did a very fine job. There was lots of communication and she had no problems. She said they were nice and courteous. Lisa said she didn't go through the insurance company because she paid for the repairs out of pocket.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2012 Category: Collision
John said the business was cooperative in arranging a time to bring the vehicle in. He also noted that business performed everything as promised.
This review was collected via phone interview by Customer Research Inc.

MM
May M.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2012 Category: Collision
May said she was really happy, they did exactly what she'd asked for. They told her to take a look at the vehicle, see what was wrong, and approve adding the total cost for the repairs. She mentioned that they're always on time and very pleasant to work with.
This review was collected via phone interview by Customer Research Inc.

JS
Jessica S.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2012 Category: Collision
Jessica said this business was courteous, prompt, quick, and they did an excellent job. The staff was very knowledgeable and easy to work with. Her vehicle looks brand new and she enjoyed working with them.
This review was collected via phone interview by Customer Research Inc.

MM
Mark M.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2012 Category: Collision
Mark said he had no problems with this business and this business is at a convenient location.
This review was collected via phone interview by Customer Research Inc.

DM
Doris M.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2012 Category: Collision
Spoke with Peter. He said the experience was perfect. The business met and went above all his expectations.
This review was collected via phone interview by Customer Research Inc.

GC
Graydon C.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2012 Category: Collision
Graydon said he was very happy with the work performed.
This review was collected via phone interview by Customer Research Inc.

MG
Michael G.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2012 Category: Collision
Michael said this business does everything in a very professional, efficient, courteous and helpful manner. She mentioned to give top marks too Larry.
This review was collected via phone interview by Customer Research Inc.

CB
Colleen B.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2012 Category: Collision
Colleen said they were very courteous, told her everything that was going on, and kept her informed.
This review was collected via phone interview by Customer Research Inc.

TB
Tonya B.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2012 Category: Collision
Tonya said the business is cooperative, friendly and speedy in their work.
This review was collected via phone interview by Customer Research Inc.

JZ
Jill Z.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2012 Category: Collision
Jill said they gave her really good customer service and they were really responsive. They did a great job. She also said she was not given a promised time, but they did give her a promised day. Later, they said it would be done a day later, but after many phone calls, they agreed to get it done on the day that they promised, and they did.
This review was collected via phone interview by Customer Research Inc.

GP
Gwen P.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2012 Category: Collision
Gwen said she doesn't know yet if this business repaired her vehicle to her satisfaction on the first visit. She hasn't had time to call them yet, but one of the doors they worked on is harder to close than it used to be. She stated everyone was very nice, very attentive, and called her when there were any delays. She added, the appearance of this business is very nice.
This review was collected via phone interview by Customer Research Inc.

AM
Alan M.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2012 Category: Collision
Alan said the work was good. His insurance company did not handle the repairs.
This review was collected via phone interview by Customer Research Inc.

AW
Amanda W.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2012 Category: Collision
Amanda said her vehicle turned out fine.
This review was collected via phone interview by Customer Research Inc.

CM
Christine M.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2012 Category: Collision
Christine said this business took care of everything in a timely manner. This visit was not handled by an insurance company.
This review was collected via phone interview by Customer Research Inc.

AL
Ann L.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2012 Category: Collision
Ann said she is very impressed with the way she was treated by this place of business she likes how honest they were. They gave it to her straight and she really appreciates that. She was very happy that her vehicle was ready early. She's already passed out some of their business cards.
This review was collected via phone interview by Customer Research Inc.

RP
Robert P.
Seattle, WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2012 Category: Collision
Robert said Larry did a good job.
This review was collected via phone interview by Customer Research Inc.

MS
Margaret S.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2012 Category: Collision
Margaret said she was very pleased with this business. They were great. The insurance company could have communicated with the business better. The insurance did a poor job of telling this business what type of damage her vehicle had sustained. They left out some of the important details, like the wheel alignment and that her axle needed to be replaced. After her vehicle was repaired they found they still had to repair the issues. They had to keep her vehicle an extra week because of the poor communication on the part of the insurance company.
This review was collected via phone interview by Customer Research Inc.

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