Kirmac Collision Services - Burien

Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

125 Reviews

99% Would Recommend
Latest Review almost 5 years ago

Reviews


MM
May M.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2011 Category: Collision
May said there was no insurance company involved with this auto body visit. She was completely satisfied with everything. There is, however a little blob of paint on the hood that does not belong there. The color is right but she will be stopping back to have them smooth it out.
This review was collected via phone interview by Customer Research Inc.

LR
Lila R.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2011 Category: Collision
Lila said she hasn't been reimbursed yet, but she's certain it will be fine. She found out about this business through the Puget Sound Consumer Checkbook.
This review was collected via phone interview by Customer Research Inc.

LS
Lori S.
WA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2011 Category: Collision
Lori said she's returning on Tuesday because the gap on the hood is different on one side from the other side, there's a gap underneath the grill, the grill is loose, and the casing around a headlight is loose. The people were really nice and pleasant, helpful, and very prompt. It's kind of a hassle to have to go back but that's her only compliant, and she knows they'll fix it. The paint work looks great, and the facility is really clean. Lori stated she chose this business because Thoroughbred in West Seattle couldn't handle it so they called this business and this business called her. The people at Kirmac Colllision Services were professional, they followed up, and they were easy to work with. The manager was great, too. Lori is happy and she just has to return for a fine tune.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2011 Category: Collision
John said the quality of the body work was worth what he paid for. He was not completely satisfied with the way his insurance company handled his claim because he had to pay for it all out of pocket. He heard about this business from the rental vehicle place he went to.
This review was collected via phone interview by Customer Research Inc.

JR
James R.
WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2011
James said he was amazed by Donna, who was with Gallagher Bassett. She was very nice and she took care of everything, such as helping him get his rental vehicle. He has used Thoroughbred Collision in West Seattle also, but didn't know if they were the same business.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 121 - 125 of 125 in total