Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

509 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


CL
Conor L.
Wisconsin
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Conor said the staff took him in on short notice, which he was thankful for. They did a good job with the service.
This review was collected via phone interview by Customer Research Inc.

BT
Brenda T.
Wisconsin
Chevrolet Sonic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2018 Category: Service
Brenda said the business provided great customer service. The staff did good quality work on her vehicle. The cost for services was higher than expected.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 06/27/2018

Good morning thank you for the feedback and great review we appreciate the survey and business.


MW
Mike W.
Racine, WI
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Mike said it was a good experience and they explained things well, where he could understand what they were saying. The service and customer service was good.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 06/26/2018

Thanks for the praises and we look forward to repairs in the future.


CP
Courtney P.
Wisconsin
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Courtney said she had no complaints about this business.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 06/26/2018

Good morning we thank you for the great review!


JN
Jack N.
Wisconsin
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Jack said his service was good. The staff fixed what he asked to have fixed, properly.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 06/26/2018

Very pleased we could get the jeep to your satisfaction we appreciate you and your feedback!


BH
Bill H.
Racine, WI
Oldsmobile Silhouette
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2018 Category: Service
Bill said he has been a customer of the business since the 1960s. The current owner does an adequate job and although the service was a little pricey, the prices seem to be fit for the job they are doing.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 06/26/2018

Thank you for continuing to choose Klamm for all your repair needs we appreciate the loyalty!


JD
Jessica D.
Wisconsin
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Jessica said the business' customer service was nice and the service was quick.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 06/26/2018

Appreciate you and your feedback we thank you for your praises and business!


AR
AMY R.
Racine, WI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018
Always great
I always have great service with Klamm. They helped me out quickly in a sudden bind and were nice enough to check out other areas of my car too where I was concerned so I can avoid further issues. Thank you
Jared K., Owner from Klamm Total Automotive responded on 06/18/2018

Great to hear we could help you get through a bind we appreciate you and your feedback!


RV
Robert V.
Wisconsin
Ford Explorer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2018 Category: Service
Robert said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 06/26/2018

Thanks for your long time loyalty to Klamm!


JM
Jeff M.
Racine, WI
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Jeff said the staff are great and they are very communicative. He has switched from other facilities to this one because their service is better, the cost falls where he feels it should and that they are head and shoulders above the rest.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 06/26/2018

Thanks for the great review and choosing Klamm for your repair needs!


TK
Tom K.
Wisconsin
Chevrolet
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Tom said the service was great. He said it was nice to be able to come in for a pre inspection of his vehicle.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 06/26/2018

Great to hear the service was up to par and we could inspect that truck for you to help your potential purchase.


BD
Brian D.
Wisconsin
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Brian said the staff were friendly and helpful. It was an emergency, but the business was able to completely satisfy his needs.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 05/31/2018

Very pleased to hear you were able to make safe on your holiday trip appreciate the feedback!


DC
Demonte C.
Wisconsin
Cadillac Seville
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Demonte said that the facility provided fast service and the problem was fixed.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 05/31/2018

Very pleased we could repair your car to your satisfaction we appreciate you and your feedback!


QD
Quinn D.
Rockford, IL
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Quinn said the staff have always been really good to her. They are reliable, they never try to up-sell her, they give service in a timely fashion, and they are very nice.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 05/22/2018

Thank you for the great review and always choosing us for your automotive needs we appreciate you and your feedback!


BI
Berto I.
Wisconsin
GMC Sonoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Berto said he has not had any problems with this business. This is his go-to facility. The service is pretty good.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 05/16/2018

Good morning thank you for the great review and loyalty we appreciate you and your feedback!


CS
Curt S.
Wisconsin
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Curt said this business is friendly place to go to. The owner has always been good to him.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 05/16/2018

Thank you for the continued loyalty!


LL
Leo L.
Wisconsin
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Leo said they did a very good job.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 05/14/2018

Thanks for the great review!


SD
Shawna D.
Wisconsin
Ford Escort
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Shawna said she was pleased with the quality and price of the service.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 05/09/2018

Good morning thank you for always choosing Klamm for all your vehicles we appreciate the loyalty and great review!


JA
Janine A.
Wisconsin
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Janine said the staff did a wonderful job, but she has asked for a spare tire and hubcap during both of her last 2 visits to this business but she has not received them.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 05/09/2018

Good morning we appreciaqte the great review and in reguards to the cap and spare we are still looking for a hub cap that matches and is presentable as well as an appropriate spare for a reasonable price.


CM
Cary M.
Sturtevant, WI
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Cary said the employees are very honest and the pricing is good. She's been a customer for 31 years.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 05/04/2018

Thank you for the continuous loyalty to our company and giving such a great review!  We appreciate your and your feedback.


Displaying Review 1 - 20 of 509 in total