Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

523 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


JM
Javier M.
Wisconsin
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Javier said that he would recommend this business for service. The staff are all really good people.
This review was collected via phone interview by Customer Research Inc.

CM
Chad M.
Wisconsin
Isuzu Rodeo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Chad said the staff at this business was very nice and knowledgeable. They got done pretty quickly.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 09/14/2018

Appreciate the great review the is for the feedback!


IH
Isiah H.
Wisconsin
INFINITI FX35
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/29/2018 Category: Service
Spoke with Ashley. She said the staff got the job done and the customer service was good.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 09/17/2018

Thank you for the great review and feedback!


ID
Ira D.
Wisconsin
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Ira said the business gave him good advice that worked out.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 08/29/2018

Thank you for the feedback we appreciate you!


KW
Kristine W.
Wisconsin
Chevrolet HHR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Kristine said the business was great and the work was done quickly.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 08/29/2018

Appreciate you and your business thanks for the great review!


CS
Christine S.
Wisconsin
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Christine said the business was pretty efficient and fast.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 08/29/2018

Great to hear the crew is working to your satisfaction we appreciate you! 


KS
Kelly S.
Wisconsin
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Kelly said that the service was fine, nice and helpful.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 08/29/2018

Good morning thanks for the great review and feedback!


LV
LORENZO V.
Racine, WI
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018
Relational
This business cares about their customers. Very professional, but yet personal along with quality work.

JM
Jane M.
Wisconsin
Chrysler Town & Country LWB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Jane said she was very pleased and that they were very business like.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 08/08/2018

Thank you very much for you time and feedback!


DM
Debra M.
Wisconsin
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Debra said they did a good job. They were quick and honest. Errors were caught that other facilities had over looked in previous visits.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 07/31/2018

Thanks for the praises and feedback we appreciate you.


TU
Tim U.
Racine, WI
Volvo V60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Tim said the business did everything that was expected of them and the service was great.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 07/31/2018

Great to hear we could meet your expectations appreciate the survey and your time as a customer!


CB
Chris B.
Wisconsin
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Chris said the staff did a great job and got him in quick.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 07/31/2018

Very pleased to hear my guys could get you in and out quickly and to your satisfaction thank you for your survey and your time!


KA
Ken A.
Wisconsin
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/26/2018 Category: Service
Ken said $100 an hour for labor seemed steep to him.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 07/31/2018

Thank you for your feedback we apologize if the cost of our labor and repairs didn't fiscally satisfy you.


BR
Brandon R.
Wisconsin
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Brandon said the service was good.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 07/31/2018

Thank you for your business and your feedback we appreciate you.


CL
Conor L.
Wisconsin
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Conor said the staff took him in on short notice, which he was thankful for. They did a good job with the service.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 07/20/2018

Great to hear we could fix the problem and get you back to Illinois safe and sounds.  Appreciate you and your feedback!


BT
Brenda T.
Wisconsin
Chevrolet Sonic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2018 Category: Service
Brenda said the business provided great customer service. The staff did good quality work on her vehicle. The cost for services was higher than expected.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 06/27/2018

Good morning thank you for the feedback and great review we appreciate the survey and business.


MW
Mike W.
Racine, WI
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Mike said it was a good experience and they explained things well, where he could understand what they were saying. The service and customer service was good.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 06/26/2018

Thanks for the praises and we look forward to repairs in the future.


CP
Courtney P.
Wisconsin
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Courtney said she had no complaints about this business.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 06/26/2018

Good morning we thank you for the great review!


JN
Jack N.
Wisconsin
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Jack said his service was good. The staff fixed what he asked to have fixed, properly.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 06/26/2018

Very pleased we could get the jeep to your satisfaction we appreciate you and your feedback!


BH
Bill H.
Racine, WI
Oldsmobile Silhouette
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2018 Category: Service
Bill said he has been a customer of the business since the 1960s. The current owner does an adequate job and although the service was a little pricey, the prices seem to be fit for the job they are doing.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 06/26/2018

Thank you for continuing to choose Klamm for all your repair needs we appreciate the loyalty!


Displaying Review 1 - 20 of 523 in total