Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

541 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


DL
Dave L.
Wisconsin
Land Rover LR4
Verified Customer
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11/13/2018 Category: Service
Dave said the business did a great job on the repairs and they did what they said they would do.
This review was collected via phone interview by Customer Research Inc.

FH
Fred H.
Racine, WI
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Fred said the business had fair pricing and provided trustworthy service.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 11/14/2018

Thank you for the continued loyalty to the company and giving such a great review we appreciate you and your feedback!


DK
DAN and CLAUDIA K.
Racine, WI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018
Customer Service and People
Awesome and wonderful people. When you have issues they will look into it and let you know right away about it. They will get you in right away too. They care about their customers.
Jared K., Owner from Klamm Total Automotive responded on 11/05/2018

Thank you for the great review and feedback always a pleasure to see you!


JP
Jerry P.
Wisconsin
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Jerry said they did a good job for him.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 11/07/2018

Thanks for the recommendation and feedback appreciate you!


BC
Brian C.
Wisconsin
GMC Savana Special
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Brian said that the service was excellent.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 11/02/2018

Thanks for the recommendation and review we appreciate you! 


AM
Andrew M.
Wisconsin
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Andrew said that they had him in and out in a timely manner and gave a great price. Andrew stated the business wasn't really about customer service, but the gentleman who helped him was still great to him.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 11/01/2018

Thanks for the great review and feedback we appreciate you!


LS
Larry S.
Wisconsin
Pontiac Montana
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/29/2018 Category: Service
Larry said the service was not perfect. The employees did not notify him of all his vehicle's issues the first time.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 10/31/2018

Good morning Larry thank you for the good review and recommedtion.  However I think your message is misleading our additional issues discovered were simply to notify your 1999 vehicle had further issues than your specific request for repairs.


BM
Brian M.
Wisconsin
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Brian said the employees were nice people and they did a good job.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 10/26/2018

Thanks for the great review and praises we appreciate you and your feedback! 


Verified Customer
Franksville, WI
Mazda Mazda5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Great service and customer service
I have never had a complaint about the service provided, excellent work. Customer service is also great.
Jared K., Owner from Klamm Total Automotive responded on 10/22/2018

Thank for the continuous loyalty to our company and giving such a great review we appreciate you and your feedback!


TW
Tim W.
Wisconsin
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Tim said they went out of their way to help him.
This review was collected via phone interview by Customer Research Inc.

MN
MARK and COREY N.
Racine, WI
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
Last minute save
I was about to go on a trip and realized I should get new tires, the current tires were dry rotted. I asked Klamm if I could get them ASAP, and to my delight, they were able to obtain and install tires on that same day! 5 star service no doubt. Thanks Klamm.

HS
HAROLD, LOIS S.
Racine, WI
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Sincere concern for their customers.
Prompt courteous and reliable. Klamms is not a parts changer, that is they do not push unneeded parts or service.We have been customers for over 40 years and have always recommended them when people are looking for automotive service.

JP
Jason P.
Wisconsin
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Jason said everything at the business went perfectly and they do great work.
This review was collected via phone interview by Customer Research Inc.

EB
Eddie B.
Sturtevant, WI
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Eddie said they are trustworthy and always do the job the first time around and he has never had to go back.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Dickinson, ND
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Only place I trust for alignment issues
I currently live in North Dakota. I will drive the 890 miles back to Klamms because I trust them and know any work will be done right. Always worth the road trip
Jared K., Owner from Klamm Total Automotive responded on 10/04/2018

Appreciate the incredible loyalty to the company and the great review we appreciate you and your feedback!


RB
Robin B.
Wisconsin
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Robin said that she just loves the place, they are amazing and very honest.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 10/10/2018

Good morning thank you for the great review its always a pleasure to see you!


DS
Devin S.
Wisconsin
Dodge Neon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018 Category: Service
Devin said he had no issue at this business. They were a bit pricey, but no other complaints on his end. It was a simple service that they did.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 09/25/2018

Appreciate the good review and the feedback.


ML
Mike L.
Racine, WI
Dodge Durango
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2018 Category: Service
Mike said the business provided good service.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 09/24/2018

Thank you for the loyalty you have shown us we appreciate you and your feedback! 


JM
Javier M.
Wisconsin
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Javier said that he would recommend this business for service. The staff are all really good people.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 09/19/2018

Thank you for the great feedback and recommendation we appreciate you and your time!


CM
Chad M.
Wisconsin
Isuzu Rodeo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Chad said the staff at this business was very nice and knowledgeable. They got done pretty quickly.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 09/14/2018

Appreciate the great review the is for the feedback!


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