Kling Brothers Auto Service & Collision Repair

Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

536 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


MM
Mary M.
Buffalo, NY
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018
Dependable service
Every single time I bring one of our cars here, they explain the issue thoroughly, fix it quickly, are always friendly, and never try to add unnecessary services.

RM
Rick M.
New York
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Rick said the staff have always performed good quality work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

RD
Ralph D.
Buffalo, NY
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Ralph said that he is always well satisfied with the facility's work and appreciates the lengths they went to insuring his vehicle was repaired and returned in a timely manner.
This review was collected via phone interview by Customer Research Inc.

RK
Ryan K.
Buffalo, NY
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Ryan said they don't miss a beat. They go above and beyond for him.
This review was collected via phone interview by Customer Research Inc.

SK
Sue K.
Buffalo, NY
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
friendly and knowledgeable men who work there
Prompt and courteous service. Showed me my tires and explained why they will eventually need to be replaced. Trusted service.

DK
Debbie K.
Buffalo, NY
Chevrolet Avalanche
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Debbie said the staff treated her fairly. They did excellent work for a fair price.
This review was collected via phone interview by Customer Research Inc.

HK
Hank K.
Depew, NY
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018
30 Year customer
Always great service.

BL
Beverly L.
Buffalo, NY
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Spoke with Herb. He said everything turned out great.
This review was collected via phone interview by Customer Research Inc.

DZ
Dan Z.
Buffalo, NY
Kia Amanti
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Spoke with Alice. She said the staff initially installed a wrong bulb to start with, but quickly replaced it with the right one. She was pleased with the business.
This review was collected via phone interview by Customer Research Inc.

DK
Dick K.
Buffalo, NY
Cadillac Brougham
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Dick said they do a good job.
This review was collected via phone interview by Customer Research Inc.

BM
Bobby M.
Lancaster, NY
Buick Encore
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018
The service you get from the entire group of workers there
The entire experience was beyond my expectations. From the time I got the estimate till I got the work done,I was treated like the only person they were serving and they went out of their way to make sure the job was done properly and expertly.

DS
Deneen S.
Elma, NY
Honda Civic Cpe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2018 Category: Service
Deneen said the price was an issue.
This review was collected via phone interview by Customer Research Inc.

DH
Don H.
Buffalo, NY
Chevrolet Captiva Sport Fleet
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Don said he has been with the business for over 40 years and has always been satisfied with them.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Depew, NY
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018
Excellent Service
We have been using Kling Bros for service for some time and they are always fair and helpful explaining any needed repairs.

I would highly recommend them to anyone looking for a good automotive repair shop.

SM
Si M.
Angola, NY
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Si said the employees were courteous. They explained his service. They provided awesome service. They worked with him. They called him back once the work was completed. The service was great. The price was on point.
This review was collected via phone interview by Customer Research Inc.

VZ
Virginia Z.
Buffalo, NY
Buick Park Avenue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Virginia said she can trust the mechanic and she likes doing business with them. When she gets enough money she'll be back in to get more work done.
This review was collected via phone interview by Customer Research Inc.

JH
Jeff H.
New York
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Spoke with Megan. She said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

JT
Jim T.
Buffalo, NY
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Jim said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

TF
Ted F.
Buffalo, NY
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Ted said the service was excellent and he will never go anywhere else for service again.
This review was collected via phone interview by Customer Research Inc.

MM
Mary M.
Buffalo, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2018
Great shop!
Very happy with the service provided. I find the mechanic extremely helpful and trust Kling bros to do quality work at a fair price. I am so glad I was referred to them. Wish it had been years ago.

Displaying Review 1 - 20 of 536 in total