Kling Brothers Auto Service & Collision Repair

Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

516 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


HK
Hank K.
Depew, NY
Mercury Grand Marquis
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05/20/2018
Thanks
A customer for over 25 years. Always great service.

BM
Bob M.
East Aurora, NY
Dodge Caravan
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05/18/2018 Category: Service
Bob said the staff were very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

AV
Alan V.
Buffalo, NY
Chevrolet Impala
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2018 Category: Service
Spoke with Debbie. She said the work is quality and exceptional. However, they do not always finish on time. So, they have to wait some times.
This review was collected via phone interview by Customer Research Inc.

BK
Bob K.
New York
Chevrolet Pickup
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05/16/2018 Category: Service
Bob said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

WR
William R.
Depew, NY
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
William said the staff did a great job. His vehicle runs better now than it did when it was brand new. He appreciated the good work they did.
This review was collected via phone interview by Customer Research Inc.

JS
Jennifer S.
Buffalo, NY
Chevrolet Cruze
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Jennifer said they always do a good job and if there is a problem they fix it right away.
This review was collected via phone interview by Customer Research Inc.

DW
David W.
Buffalo, NY
Chevrolet Corvette
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018
My go to guys
Since I purchased my 1980 Corvette in 2015 Kling Brothers have been my go to guys when it comes to auto repair. They are always courteous and their prices are reasonable.

CM
Carl M.
East Aurora, NY
Chrysler PT Cruiser
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05/08/2018
Really has gone beyond
Kling Brothers has really gone beyond expectations. My son's car was in a flood last summer at Darien Lake. Kling Brothers went the extra step to insure that the car was dry so it would not smell like a skunk. They completed the repairs of the evap system. With a flood, I expected trouble down the road. The car has had a few issues. Kling Brothers has always been there to fix the issues correctly and keep my son's car running without costing me an arm and a leg. They also take the extra time to explain in detail what needs to be done. Just awesome people.

NP
Norm P.
Lancaster, NY
Buick Regal
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/07/2018 Category: Service
Norm said he was very pleased with the workmanship and responsiveness of the staff. He said the business provided a pleasant experience.
This review was collected via phone interview by Customer Research Inc.

LS
Lisa S.
Buffalo, NY
Kia Sedona
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05/05/2018 Category: Service
Lisa said the staff were helpful, polite, and they got the job done.
This review was collected via phone interview by Customer Research Inc.

LK
Larry K.
Buffalo, NY
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018
Local Garage
It's nice to have a local garage where you know the guys working there know what they are doing. It's had to find a good mechanic these days. They fix your car, explain what they did with a in a way you can understand. They continue to update their facility with new equipment to be able to work on newer cars. One last thing, their body and repair work is second to none.

MM
Mary M.
Buffalo, NY
Honda Civic
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04/27/2018
Excellent customer service
Really helpful, explained what was - and what wasn’t- needed. They don’t try to sell you anything unnecessary. Really happy with them :-)

GS
Gary S.
Lancaster, NY
GMC Sierra 3500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Gary said that he has dealt with the facility in the past, they are fair, punctual and businesslike. This is why he always goes back.
This review was collected via phone interview by Customer Research Inc.

KW
Karen W.
Buffalo, NY
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018
Excellent service. Honest, courteous and respectful.
They were quick and thorough with my inspection and tire change. Highly recommend.

JF
John F.
Depew, NY
Kia Sorento
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
David
Excellent service

GV
Gilbert V.
Lancaster, NY
Nissan Sentra
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04/16/2018
Excellent Service
Excellent service. Friendly and helpful.

LE
Logan E.
Orchard Park, NY
Dodge Durango
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Spoke with Connie. She said the employees are really open about what they did. It was good communication.
This review was collected via phone interview by Customer Research Inc.

CM
Cathy M.
Buffalo, NY
Buick Encore
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2018
Trustworthy, reliable, timely , overall good people ! Other shops should pay attention !
I would not hesitate to take my vechicle for any type of service . They are honest, trustworthy, reliable, helpful, & hard working
People. They have been a family business in the same place for many many years & that alone should tell you the type of people they are, with the same customers coming back year after year, car after car, and one generation after another.

TV
Tracy V.
Buffalo, NY
Chrysler 200
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04/14/2018
Family
Family owned and operated. Work with you to the best of their abilities. Do what they can to save you money and keeping your vehicle safe.

RM
Robert M.
Buffalo, NY
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Friendly knowable people !
Everyone there is very friendly & knowable ! P.S Marty is a very good friend of mine for a long time !

Displaying Review 1 - 20 of 516 in total