Towne Hyundai Orchard Park


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

1557 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8
Original
Overall Rating 2.199997/5Overall Rating 2.199997/5rating 2.199997rating 2.199997rating 2.199997
98% Would Recommend
100% Business Response
Latest Review about 2 hours ago
David Z. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service dept"
delivered service on time ,friendly staff, cost effective
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/11/2017 12:55 PM
Verified Customer on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Best"
Friendliness, knowledge of car, prompyness
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/11/2017 10:46 AM
Verified Customer on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff is friendly and service completed in a timely manner."
Service for recall was completed in a timely manner. Staff is always courteous.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 12/06/2017
Service Type: Repair
Review Created: 12/11/2017 10:44 AM
Elizabeth G. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dealership shows they care"
On short notice Mike was able to get me in for an oil change and tire rotation. He knew I was concerned about the tire treads depth and double checked the measurements - making sure the tires were good for winter driving. I really appreciate the great service provided.
Thank you,
Liz
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/11/2017 10:42 AM
Sharon R. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Towne Hyundai Service Department Is The Best!"
Love, love, love my team at Towne Hyundai!!
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/11/2017 06:41 AM
Michael K L. at Towne Hyundai Orchard Park responded on 12/11/2017

THANK YOU, THE PLEASURE IS ALL OURS!!
HAPPY HOLIDAYS!!
MIKE LUCE
THE HYUNDAI SERVICE TEAM

Marilyn T. on 12/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Marilyn T."
For dealing with Towne Hyundai for first time, service man was kind n not pushy for me to decide if i wanted my car fixed or not.
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 11/29/2017
Service Type: Maintenance
Review Created: 12/10/2017 06:01 PM
Michael K L. at Towne Hyundai Orchard Park responded on 12/11/2017

THANK YOU, NO HARD SELLS, EVER!!APPRECIATE THE RESPONSE, HOPEFULLY NEXT VISIT WE CAN EARN A "5"
(ANYTHING LESS HYUNDAI CONSIDERS A FAILURE)
THANKS AGAIN
THE HYUNDAI SERVICE TEAM

Caitlin T. on 12/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great Service!"
Everyone here was a pleasure to work with and the service was great. I was confused about where to go to find the service desk and check in, but that was probably just because I’d never been here before.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 12/06/2017
Service Type: Maintenance
Review Created: 12/10/2017 02:53 PM
Michael K L. at Towne Hyundai Orchard Park responded on 12/10/2017

THANK YOU, NOW THAT YOUR "IN THE SYSTEM" NEXT VISIT SHOULD BE A BREEZE!!
THANK YOU AGAIN!!
MIKE LUCE
THE HYUNDAI SERVICE TEAM

Ronald S. on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly efficient employees, especially Gerry Flynn."
Very good experience with service staff.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/05/2017
Service Type: Repair
Review Created: 12/09/2017 02:27 PM
Michael K L. at Towne Hyundai Orchard Park responded on 12/10/2017

THANK YOU THANK YOU!!!
THE HYUNDAI SERVICE TEAM

Elizabeth A. on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My experience"
convenient location, quick service
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/09/2017 11:59 AM
Michael K L. at Towne Hyundai Orchard Park responded on 12/10/2017

THANK YOU, GLAD TO BE OF "SERVICE"!!
THE HYUNDAI SERVICE TEAM

Karola L. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceptional service and staff"
Great service as always
Friendly, informative and honest
Looking forward to a new Santa Fe soon and wouldn't go anywhere else!!
Thanks
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 12/04/2017
Service Type: Maintenance
Review Created: 12/08/2017 04:50 PM
Michael K L. at Towne Hyundai Orchard Park responded on 12/10/2017

WE THANK YOU VERY MUCH, YOUR COMMENTS ARE APPRECIATED!!
HAPPY HOLIDAYS!!
THE HYUNDAI SERVICE TEAM

Roger D. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great place"
Mike & the crew are the best. If something gets screwed up, they fix it right.
Bought my 1st Elantra in '03 and have never thought of taking my car anyplace
else for service.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 11/29/2017
Service Type: Maintenance
Review Created: 12/08/2017 07:06 AM
Michael K L. at Towne Hyundai Orchard Park responded on 12/08/2017

YES THEY ARE A GOOD CREW!! THANK YOU ROGER!!
IT'S A PLEASURE
BEST OF HOLIDAYS TO YOU!!
MIKE LUCE
THE HYUNDAI SERVICE CREW

LINDA S. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt service"
satisfied
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/28/2017
Service Type: Repair
Review Created: 12/07/2017 02:09 PM
Michael K L. at Towne Hyundai Orchard Park responded on 12/08/2017

THANK YOU FOR YOUR RESPONSE, ALL APPRECIATED!!
THE HYUNDAI SERVICE TEAM

Stephanie H. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"LOVE TOWNE HYUNDAI!!!"
I will never go anywhere else - I am a patron for life!!!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/05/2017
Service Type: Repair
Review Created: 12/07/2017 01:24 PM
Michael K L. at Towne Hyundai Orchard Park responded on 12/08/2017

WE THANK YOU, THE PLEASURE IS OURS!!!!!!!!!!!!!!
HAPPY HOLIDAYS
MIKE LUCE
THE HYUNDAI SERVICE TEAM

Verified Customer on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
good service
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 12/04/2017
Service Type: Repair
Review Created: 12/06/2017 11:57 AM
Michael K L. at Towne Hyundai Orchard Park responded on 12/07/2017

THANK YOU!!
THE HYUNDAI SERVICE TEAM

John F. on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Dept."
Work always done right, fair price.
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 12/02/2017
Service Type: Maintenance
Review Created: 12/06/2017 07:54 AM
Michael K L. at Towne Hyundai Orchard Park responded on 12/07/2017

APPRECIATE THE RESPONSE, BEST WISHES FOR THE HOLIDAYS!
THE HYUNDAI SERVICE TEAM 

Chester O. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best service department ever."
The service department personnel are the best. Friendly and they get the job done. Best service I ever had anywhere.
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/05/2017 04:40 PM
Michael K L. at Towne Hyundai Orchard Park responded on 12/06/2017

THANK YOU CHESTER, BEST OF HOLIDAYS TO YOU!!
MIKE LUCE
THE HYUNDAI SERVICE TEAM

Verified Customer on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast Service"
Was in for routine oil change and they did a multi-point inspection, reviewed their finding to me when it was complete. Really appreciate that.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 12/02/2017
Service Type: Maintenance
Review Created: 12/05/2017 03:39 PM
Michael K L. at Towne Hyundai Orchard Park responded on 12/06/2017

APPRECIATE YOUR RESPONSE, THANK YOU!!
THE HYUNDAI SERVICE TEAM

Ronald C. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
service
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 11/29/2017
Service Type: Maintenance
Review Created: 12/05/2017 08:34 AM
Michael K L. at Towne Hyundai Orchard Park responded on 12/05/2017

THANK YOU VERY MUCH, HOPE THE HOLIDAYS ARE GOOD TO YOU!!
THE HYUNDAI SERVICE TEAM

Allyson Y. on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional yet Personal"
Staff is always professional yet treat you like you're a friend. Customer service is excellent and car service is as well.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 11/30/2017
Service Type: Maintenance
Review Created: 12/04/2017 12:17 PM
Michael K L. at Towne Hyundai Orchard Park responded on 12/05/2017

THANK YOU FOR THE VERY NICE COMMENTS, WE DO APPRECIATE ALL!!
HAPPY HOLIDAYS
THE HYUNDAI SERVICE TEAM

JEFFREY T. on 12/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honesty still counts"
I found them to be honest in their dealings and to me that is paramount
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 11/28/2017
Service Type: Repair
Review Created: 12/03/2017 05:17 PM
Michael K L. at Towne Hyundai Orchard Park responded on 12/04/2017

THANK YOU!!
THE HYUNDAI SERVICE TEAM

Displaying Review 1 - 20 of 1557 in total