Towne Hyundai Orchard Park


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

1447 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8
Original
Overall Rating 2.1111111/5Overall Rating 2.1111111/5rating 2.1111111rating 2.1111111rating 2.1111111
98% Would Recommend
100% Business Response
Latest Review about 17 hours ago
SALVATORE L. on 10/17/2017
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"Location,Professionalism,Value"
Mike Luce's team are aces!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 06:34 PM
Michael K L. at Towne Hyundai Orchard Park responded on 10/18/2017

YOUR A GOOD MAN, THANK YOU SAL!!!
THE HYUNDAI SERVICE TEAM

DAVID R. on 10/17/2017
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"The staff"
They are all so professional.
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 03:52 PM
Michael K L. at Towne Hyundai Orchard Park responded on 10/18/2017

THANK YOU DAVID, APPRECIATED!!
MIKE LUCE
THE HYUNDAI SERVICE TEAM

Susan Z. on 10/16/2017
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"Great service, comfortable waiting area."
Recall service required. Scheduled quickly, completed in a timely manner.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 06:01 PM
Michael K L. at Towne Hyundai Orchard Park responded on 10/17/2017

WE APPRECIATE YOUR RESPONSE, THANK YOU!!
THE HYUNDAI SERVICE TEAM

Donald H. on 10/16/2017
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"Service"
Friendly quality service !
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/16/2017 08:19 AM
Michael K L. at Towne Hyundai Orchard Park responded on 10/16/2017

APPRECIATE THE COMMENTS!!
THE HYUNDAI SERVICE TEAM

Frank D. on 10/16/2017
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"service is fast and awesome"
I have 2 Hyundai's and I bring them both here for service, love the service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/16/2017 02:02 AM
Michael K L. at Towne Hyundai Orchard Park responded on 10/16/2017

THANK YOU, THANK YOU (1 FOR EACH VEHICLE)
APPRECIATE YOUR KIND REMARKS
AGAIN, THANK YOU VERY MUCH!!
THE HYUNDAI SERVICE TEAM

James S. on 10/14/2017
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"treated like person"
good verbal communication and timely service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/14/2017 12:08 PM
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Steve Y. at Towne Hyundai Orchard Park responded on 10/14/2017

Thank you for your review!

MARIJEAN L. on 10/14/2017
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"Service on car"
Always quick, friendly service
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/14/2017 07:04 AM
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Steve Y. at Towne Hyundai Orchard Park responded on 10/14/2017

Thank you for your review!

Verified Customer on 10/14/2017
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"owner"
friendly, fast, and thorough
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/14/2017 05:17 AM
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Steve Y. at Towne Hyundai Orchard Park responded on 10/14/2017

Thank you for your review!

Diane H. on 10/13/2017
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"Very Pleased"
Absolutely no problem with excellent service that was provided - even got a car wash - nice surprise!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/13/2017 07:49 PM
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Steve Y. at Towne Hyundai Orchard Park responded on 10/14/2017

Thank you for your review! 

Verified Customer on 10/13/2017
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"Reliable and punctual"
Service was performed as promised and also included recalls of which I wasn't aware. They told me the service would take an hour and it actually was less. Friendly personnel who explained items in detail. Highly recommend.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/13/2017 07:17 PM
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Steve Y. at Towne Hyundai Orchard Park responded on 10/14/2017

Thank you for your review! Were glad that we were able to give you excellent levels of service!

Joseph M. on 10/13/2017
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"Professional staffing"
Towne has always treated me with honesty and respect. Servicing my car efficiently.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/13/2017 06:54 PM
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Steve Y. at Towne Hyundai Orchard Park responded on 10/14/2017

Thank you for your review Joeseph!

William E. on 10/13/2017
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"service people were very nice, and they told me what was going on with the recall. the hot coffee was very good too."
service was done fast , i was very satified
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/13/2017 11:59 AM
Michael K L. at Towne Hyundai Orchard Park responded on 10/14/2017

ALWAYS, ALWAYS WELCOME TO STOP IN FOR A FREE CUP OF COFFEE (HOT TEA, HOT CHOCOLATE, COLD WATER)
WE UNDERSTAND YOUR EXPECTATIONS - AND DO OUT UTMOST TO SATISFY .
THE HYUNDAI SERVICE TEAM

Suzanne C. on 10/13/2017
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"Terrific Dealership and Service"
I have recommended this business to a friend and also family member.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/25/2017
Service Type: Repair
Review Created: 10/13/2017 10:57 AM
Michael K L. at Towne Hyundai Orchard Park responded on 10/14/2017

WE CAN'T ASK FOR MORE!! THANK YOU!!
THE HYUNDAI SERVICE TEAM

Donna G. on 10/12/2017
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"your employees are very helpful and courteous"
thank you for your service
Vehicle: 2005 Hyundai Elantra
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/12/2017 03:11 PM
Michael K L. at Towne Hyundai Orchard Park responded on 10/14/2017

APPRECIATE YOUR REMARKS, WE WORK HARD TO MAKE ALL OF OUR FRIENDS COMFORTABLE HERE AT TOWNE!!
THE HYUNDAI SERVICE TEAM

LINDA R. on 10/12/2017
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"Best service in town"
All aspects of my visit were met promptly, courteously and professionally. Techs were very thorough in addressing my concerns.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/12/2017 10:34 AM
Michael K L. at Towne Hyundai Orchard Park responded on 10/14/2017

WE APPRECIATE YOUR COMMENTS, THANK YOU!!!!!!!!!!!!!
THE HYUNDAI SERVICE TEAM

Eric M. on 10/12/2017
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"Very very good service"
Fast,
Vehicle: 2009 Hyundai Accent
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/12/2017 02:54 AM
Michael K L. at Towne Hyundai Orchard Park responded on 10/14/2017

APPRECIATE YOUR VERY KIND RESPONSE, THANK YOU FOR ALLOWING US TO BE OF HELP!
THE HYUNDAI SERVICE TEAM

Verified Customer on 10/11/2017
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"Great "
Quick service
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/11/2017 05:59 PM
Michael K L. at Towne Hyundai Orchard Park responded on 10/14/2017

YOUR RESPONSE IS GREATLY APPRECIATED!!
THE HYUNDAI SERVICE TEAM

Eric P. on 10/11/2017
Recommended badge inactive Recommended
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"Gerry is the best!"
I would recommend to everyone! The Sales dept goes above and beyond to help you every step of your visit!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/11/2017 03:00 PM
Michael K L. at Towne Hyundai Orchard Park responded on 10/14/2017

GERRY IS A VERY HARD WORKING (FOR THE CUSTOMER) SALESPERSON!!
THE HYUNDAI SERVICE TEAM

Vinod S. on 10/11/2017
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"Excellent service"
Very professional. Comfortable waiting area.
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/11/2017 01:55 PM
Michael K L. at Towne Hyundai Orchard Park responded on 10/14/2017

ITS A PLEASURE TO SERVE YOU AND YOURS!!
THANKS
MIKE LUCE
THE HYUNDAI SERVICE TEAM

Caroline H. on 10/11/2017
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"so easy to set upo service appts. Friendly staff, no overselling!"
NA
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/11/2017 11:42 AM
Michael K L. at Towne Hyundai Orchard Park responded on 10/14/2017

WE WILL RECOMMEND, GIVE ADVICE AND ANSWER ANY QUESTIONS  WE CAN - PERIOD. NO HARD SELL HERE!!
THE HYUNDAI SERVICE TEAM

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