Towne Hyundai Orchard Park


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

1695 Reviews

ReScore Reviews™ (12)

ReScore
Overall Rating 4.8333333/5Overall Rating 4.8333333/5Overall Rating 4.8333333/5Overall Rating 4.8333333/5rating 4.8333333
Original
Overall Rating 2.2727273/5Overall Rating 2.2727273/5rating 2.2727273rating 2.2727273rating 2.2727273
98% Would Recommend
100% Business Response
Latest Review about 19 hours ago
Verified Customer on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job"
Friendly staff.
Able to take care of my inspection just as a walk in!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/23/2018 08:17 PM
Verified Customer on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job"
Friendly and quick service. The shuttle drivers are also so friendly.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/23/2018 05:47 PM
Linda O. on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
convenient hours and location, friendly and they explain to me what did to my vehicle
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/23/2018 04:44 PM
David Z. on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very good service"
very good service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/21/2018
Service Type: Maintenance
Review Created: 02/23/2018 01:22 PM
Geraldine M. on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Excellent
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 02/21/2018
Service Type: Maintenance
Review Created: 02/23/2018 12:09 PM
MICHAEL K L. at Towne Hyundai Orchard Park responded on 02/23/2018

THANK YOU VERY MUCH, OUR PLEASURE!!
THE HYUNDAI SERVICE TEAM

Nancy P. on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
I purchased my 2018 Sonata in mid-September. I've been out of town quite a bit and received a letter from the service department reminding me that I had a free oil change at 6 months or 5,000 miles. Even though I only have 3,000 miles on my car, I will be out of town in March. The reminder enabled me to get the oil change done before the voucher expired. The Service Dept is very proactive in sending Service reminders and ensuring any recall campaigns are handled along with any scheduled service.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 02/21/2018
Service Type: Repair
Review Created: 02/23/2018 10:56 AM
MICHAEL K L. at Towne Hyundai Orchard Park responded on 02/23/2018

APPRECIATE THE FEEDBACK, THANK YOU!!
THE HYUNDAI SERVICE TEAM

Janice M. on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2016 Hyundai sonatra "
Good service friendly people
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 02/21/2018
Service Type: Maintenance
Review Created: 02/23/2018 10:43 AM
MICHAEL K L. at Towne Hyundai Orchard Park responded on 02/23/2018

THANK YOU MUCH, APPRECIATED!!
THE HYUNDAI SERVICE TEAM

Verified Customer on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Good coffee, quick service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/22/2018 08:22 PM
MICHAEL K L. at Towne Hyundai Orchard Park responded on 02/23/2018

THANK YOU, GLAD YOU ENJOYED THE COFFEE AS WELL!!
MIKE LUCE
THE HYUNDAI SERVICE TEAM

John N. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendy"
They were not pushy.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/22/2018 09:35 AM
MICHAEL K L. at Towne Hyundai Orchard Park responded on 02/22/2018

WE ARE HERE TO ADVISE, THANK YOU
MUCH APPRECIATED!!
THE HYUNDAI SERVICE TEAM

Heather G. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
Service employees are friendly, take the time to explain issues, if needed, and don't try to pressure you into purchasing services. Service appointment run on time and don't take all day.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/22/2018 05:29 AM
MICHAEL K L. at Towne Hyundai Orchard Park responded on 02/22/2018

WE APPRECIATE YOUR RESPONSE AND KIND REMARKS!!
MIKE LUCE
THE HYUNDAI SERVICE TEAM

Verified Customer on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly staff, good service"
My vehicle is serviced at the time promised and told upfront if additional work is needed.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/21/2018 11:58 AM
MICHAEL K L. at Towne Hyundai Orchard Park responded on 02/21/2018

THANK YOU ARMANDO, APPRECIATE YOU STOPPING IN!!
MIKE LUCE
THE HYUNDAI SERVICE TEAM

Kolleen P. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service people are wonderful."
This is the first vehicle that I have ever leased from Towne Hyundai and I have been very satisfied with there service. I am sure that I would lease another one from them.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 01/19/2018
Service Type: Repair
Review Created: 02/20/2018 01:55 PM
MICHAEL K L. at Towne Hyundai Orchard Park responded on 02/21/2018

WE HOPE SO, THANK YOU!!
THE HYUNDAI SERVICE TEAM

Verified Customer on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Department"
Quality work in a short amount of time
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/19/2018 11:14 AM
MICHAEL K L. at Towne Hyundai Orchard Park responded on 02/19/2018

THATS WHAT WE LIKE TO HEAR!! THANK YOU
THE HYUNDAI SERVICE TEAM

Karola L. on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Always friendly and timely
Very helpful with warranty work
Wouldn't go any where else to have my Santa Fe serviced
Mike and his staff are great!
Thanks
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/18/2018 07:04 PM
MICHAEL K L. at Towne Hyundai Orchard Park responded on 02/19/2018

WE DO APPRECIATE !!
THANKS
MIKE LUCE
THE HYUNDAI SERVICE TEAM

Hollis C. on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Went in for a low tire pressure. Thought I'd have to spend money on a new tire but they fixed it cheaply and promptly. Very pleased.
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/18/2018 05:07 PM
MICHAEL K L. at Towne Hyundai Orchard Park responded on 02/19/2018

THANKS !! ALWAYS A PLEASURE
MIKE LUCE
THE HYUNDAI SERVICE TEAM

Verified Customer on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly"
they always greet me by name always friendly and service is most always fast
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/17/2018 06:05 PM
MICHAEL K L. at Towne Hyundai Orchard Park responded on 02/18/2018

THANKS FOR YOUR RESPONSE - AND YOUR COMMENT
APPRECIATED!!!!!
THE HYUNDAI SERVICE TEAM

Anne B W. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"So happy"
Great service great car
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/17/2018 03:32 AM
MICHAEL K L. at Towne Hyundai Orchard Park responded on 02/17/2018

WIN WIN FOR EVERYONE!!!!!
THANK YOU
MIKE LUCE
THE HYUNDAI SERVICE TEAM

Diane M. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Super Service"
I have been coming to this dealership for years and I feel I get very good professional service.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/08/2018
Service Type: Maintenance
Review Created: 02/16/2018 08:01 PM
MICHAEL K L. at Towne Hyundai Orchard Park responded on 02/17/2018

APPRECIATE YOUR VERY NICE RESPONSE, THANK YOU!!
THE HYUNDAI SERVICE TEAM

R S. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service department!"
Always professional, friendly and a great experience.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/16/2018 07:47 PM
MICHAEL K L. at Towne Hyundai Orchard Park responded on 02/17/2018

THANK YOU VERY MUCH, ALWAYS A PLEASURE!!
MIKE LUCE
THE HYUNDAI SERVICE TEAM

Robin M. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very pleasant people"
I missed the car wash. Wash told it’s not spring yet
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/16/2018 11:57 AM
MICHAEL K L. at Towne Hyundai Orchard Park responded on 02/16/2018

WERE COMING UP ON IT (I HOPE)
THANKS
MIKE LUCE
THE HYUNDAI SERVICE TEAM

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