Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

2397 Reviews

ReScore Reviews™ (17)

ReScore
Overall Rating 4.7058818/5Overall Rating 4.7058818/5Overall Rating 4.7058818/5Overall Rating 4.7058818/5rating 4.7058818
Original
Overall Rating 2.4117647/5Overall Rating 2.4117647/5rating 2.4117647rating 2.4117647rating 2.4117647
98% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


Verified Customer
West Seneca, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
On schedule
They take you on time and perform the requested work. And do a great job. Service employee very pleasant!

DB
Derek B.
Angola, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Excellent Service Again
Always exceptional service!
MICHAEL K L. from Towne Hyundai Orchard Park responded on 01/22/2019

THANK YOU VERY MUCH FOR RESPONDING!!
BEST TO YOU FOR 2019!!
THE HYUNDAI SERVICE TEAM


KF
Kevin F.
Lancaster, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Great service
Excellent
MICHAEL K L. from Towne Hyundai Orchard Park responded on 01/21/2019

THANK YOU VERY MUCH. WE DO APPRECIATE!!!
MIKE LUCE
THE HYUNDAI SERVICE TEAM


Verified Customer
Buffalo, NY
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019 Category: Service
Convenient service on my schedule
Very convenient to make an appointment. The service technicians are ready when I arrive. Very nice wait room and the service is completed in a timely manner and I', on my way.
MICHAEL K L. from Towne Hyundai Orchard Park responded on 01/21/2019

YOUR TIME IS VALUABLE - WE RESPECT THAT!
THE HYUNDAI SERVICE TEAM


LS
Linda S.
Angola, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
VERY GOOD
THE REPAIR WAS DONE IN A TIMELY MANNER AND THE STAFF IS VERY NICE.
MICHAEL K L. from Towne Hyundai Orchard Park responded on 01/20/2019

THANK YOU!! (ESPECIALLY LIKE THE BOLD PRINT!!)
MIKE LUCE 
THE HYUNDAI SERVICE TEAM


LS
Louise S.
Orchard Park, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Friendly, capable staff
I consider these people "my team" when it comes to care of my vehicle. Service is fast, friendly and efficient.
MICHAEL K L. from Towne Hyundai Orchard Park responded on 01/20/2019

WE THANK YOU - AS A TEAM!!
THE HYUNDAI SERVICE TEAM


RW
Richard W.
Fredonia, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Quick,courteous service and a sales staff that treats you like family
Service was excellent as usual.
MICHAEL K L. from Towne Hyundai Orchard Park responded on 01/18/2019

WE ARE VERY APPRECIATIVE OF YOUR REMARKS, THANK YOU!!!
MIKE LUCE
THE HYUNDAI SERVICE TEAM


PR
Patricia R.
Hamburg, NY
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Outstanding Service of WNY
This Dealership has the most Customer Service you will ever experience. I took my car to Quick Lane for service & was greatly disappointed. They failed to communicate to me that I needed rear brakes & my tire tread needed attention. I found this out after I was home & read a sheet where they mark it off as checked. It also was my battery was fine , when it was not. The Hydundai Dealership stepped up to the plate & resolved all my issues. It was done efficiently & done right. I can’t thank them enough.
MICHAEL K L. from Towne Hyundai Orchard Park responded on 01/18/2019

OUR PLEASURE!!
THANK YOU FOR THE OPPORTUNITY TO MAKE IT RIGHT!!
MIKE LUCE
THE HYUNDAI SERVICE TEAM


RN
Richard N.
West Seneca, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Great service and customer service
Had a question regarding a service appointment and contacted them online. I received a personal call the very next morning and an appointment was scheduled ASAP !
Very much appreciated!
MICHAEL K L. from Towne Hyundai Orchard Park responded on 01/18/2019

WE ALWAYS WANT TO MAKE SURE YOUR VISIT IS QUICK AND EASY!!
THE HYUNDAI SERVICE TEAM


Verified Customer
East Aurora, NY
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Thorough and friendly! Anxious to please.
Yes, I'll be back !
MICHAEL K L. from Towne Hyundai Orchard Park responded on 01/18/2019

THANK YOU, LOOK FORWARD TO IT!!
MIKE LUCE
THE HYUNDAI SERVICE TEAM


Verified Customer
Hamburg, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Awesome
Great service.
MICHAEL K L. from Towne Hyundai Orchard Park responded on 01/18/2019

WE'LL TAKE IT!! THANK YOU!!
MIKE LUCE
THE HYUNDAI SERVICE TEAM


DB
Dennis B.
Buffalo, NY
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
CUSTOMER FRIENDLY
FRIENDLY SERVICE ON TIME AND WORK DONE CLEAN AND COMPLETE
MICHAEL K L. from Towne Hyundai Orchard Park responded on 01/18/2019

THANK YOU!!APPRECIATED!!
MIKE LUCE
THE HYUNDAI SERVICE TEAM


TK
Toby K.
Hamburg, NY
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Great service
Friendly knowledgeable staff answered all my questions, service was efficient.
MICHAEL K L. from Towne Hyundai Orchard Park responded on 01/18/2019

THANK YOU MUCH FOR THE RESPONSE, APPRECIATED!!
MIKE LUCE
THE HYUNDAI SERVICE TEAM


RP
Ronald P.
Buffalo, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Quick and efficient
Thank you. Everyone was nice and professional.
MICHAEL K L. from Towne Hyundai Orchard Park responded on 01/17/2019

THANK YOU!!
MIKE LUCE
THE HYUNDAI SERVICE TEAM


Verified Customer
Orchard Park, NY
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Great Service
The service department is always friendly and very businesslike. They recognize you when you arrive and always put the customer first.
MICHAEL K L. from Towne Hyundai Orchard Park responded on 01/17/2019

THANK YOU!! OUR BUSINESS IS TAKING CARE OF OUR CUSTOMERS!!
APPRECIATE YOUR RESPONSE
THE HYUNDAI SERVICE TEAM


Verified Customer
Hamburg, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
what title are you looking for?????
The people who work in the department I visited are always professional, courteous and positive.
MICHAEL K L. from Towne Hyundai Orchard Park responded on 01/16/2019

THANK YOU, IT HELPS THAT WE HAVE SUCH GREAT CUSTOMERS!!
MIKE LUCE
THE HYUNDAI SERVICE TEAM


DS
Donald S.
Blasdell, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
hyundai
always great service
MICHAEL K L. from Towne Hyundai Orchard Park responded on 01/16/2019

THANK YOU!!
MIKE LUCE
THE HYUNDAI SERVICE TEAM


JT
John T.
Buffalo, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Good people, good service
I like the service and the people are friendly, and they give fare deals.
MICHAEL K L. from Towne Hyundai Orchard Park responded on 01/16/2019

WE THANK YOU FOR YOUR RESPONSE!!!!
THE HYUNDAI SERVICE TEAM


Verified Customer
Orchard Park, NY
2008 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Very friendly, helpful. Can get loaner car when needed.
I bought my Elantra here and intend to buy my next ne here also.
MICHAEL K L. from Towne Hyundai Orchard Park responded on 01/16/2019

THATS WHAT WERE WORKING FOR!!!
THANK YOU MUCH, APPRECIATED!!!
MIKE LUCE
THE HYUNDAI SERVICE TEAM


JS
James S.
Dunkirk, NY
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2019 Category: Service
recall
nice to get comp wash
MICHAEL K L. from Towne Hyundai Orchard Park responded on 01/15/2019

APPRECIATE YOUR RESPONSE; HOPEFULLY NEXT VISIT WE CAN EARN A "5' STAR RATING. (ANYTHING LESS HYUNDAI CONSIDERS A FAILURE)
THE HYUNDAI SERVICE TEAM