Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

2840 Reviews

ReScore Reviews™ (19)

ReScore
Overall Rating 4.7368421/5Overall Rating 4.7368421/5Overall Rating 4.7368421/5Overall Rating 4.7368421/5rating 4.7368421
Original
Overall Rating 2.4736884/5Overall Rating 2.4736884/5rating 2.4736884rating 2.4736884rating 2.4736884
98% Would Recommend
100% Business Response
Latest Review about 1 hour ago

Reviews


LM
Lisa M.
West Seneca, NY
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Hyundai
Great service, very friendly, Rob is awesome!!

Verified Customer
West Seneca, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Service appt
Service was quick






Service was quick/
MICHAEL K L. from Towne Hyundai Orchard Park responded on 07/16/2019

THANK YOU FOR RESPONDING TO THE HYUNDAI SERVICE AND THE 5 STAR RATING. WE TRULY APPRECIATE YOUR BUSINESS!

SINCERELY, THE HYUNDAI SERVICE TEAM


Verified Customer
West Seneca, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Great service department!
Service department is very professional. They are always on time. Will probably buy another Hyundai because of this great service department!
MICHAEL K L. from Towne Hyundai Orchard Park responded on 07/16/2019

THANK YOU FOR PARTICIPATING IN THE HYUNDAI SURVEY AND FOR YOUR 5 STAR RATING AND SUCH KIND REMARKS. WE TRULY APPRECIATE YOUR BUSINESS!!

SINCERELY, THE HYUNDAI SERVICE TEAM


JH
Jacqueline H.
Elma, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2019 Category: Service
Fast service and friendly personals
GREAT PLACE AND BEST CUSTOMER SERVICE, friendly
MICHAEL K L. from Towne Hyundai Orchard Park responded on 07/15/2019

THANK YOU FOR YOUR KIND REVIEW AND YOUR 5 STAR RATING. WE SINCERELY APPRECIATE YOUR BUSINESS.

SINCERELY, THE HYUNDAI SERVICE TEAM


SW
Sandra W.
Hamburg, NY
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019 Category: Service
Kindness
Rob takes his time to explain what is wrong with my car
MICHAEL K L. from Towne Hyundai Orchard Park responded on 07/13/2019

We are very glad that you are happy with the explanations that you receive regarding your vehicle.  Thank you for the five star rating. 

Sincerely,
Mike Luce, Towne Hyundai Service


VD
Vincent D.
Hamburg, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Towne Hyundai
Great service team
MICHAEL K L. from Towne Hyundai Orchard Park responded on 07/13/2019

Thank You for your kind words and your participation in the Hyundai Service survey.  We look forward to seeing you again.

Sincerely,
Mike Luce, Towne Hyundai Service


LC
Linda C.
Orchard Park, NY
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Towne Hyundai
I always feel very comfortable coming to this Service shop. They are very helpful and always answer my questions. I will always come here for service.
MICHAEL K L. from Towne Hyundai Orchard Park responded on 07/13/2019

We are very happy to hear that you are comfortable coming to our service department at Towne. Thank you for taking the time to participate in the service survey and for the five star rating.

Sincerely,
Mike Luce, Towne Hyundai Service


SM
Sandra M.
S Cheek, NY
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Excellent👍👍👍
Always helpful😊
MICHAEL K L. from Towne Hyundai Orchard Park responded on 07/11/2019

We are very glad that you are happy with our service department here at Towne. Thank you for the five star rating.

Sincerely,
Mike Luce, Towne Hyundai Service


NQ
Nancy Q.
West Seneca, NY
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Customer
The service department is great, courteous and knowledgeable
MICHAEL K L. from Towne Hyundai Orchard Park responded on 07/10/2019

THANK YOU FOR YOUR KIND REVIEW AND 5 STAR RATING.   WE TRULY APPRECIATE YOUR BUSINESS!!

SINCERELY, THE HYUNDAI SERVICE TEAM


Verified Customer
Arcade, NY
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Good fast service
Fixed my car super quick
MICHAEL K L. from Towne Hyundai Orchard Park responded on 07/10/2019

THANK YOU FOR YOUR 5 STAR RATING AND FOR RESPONDING TO THE HYUNDAI SURVEY. WE TRULY APPRECIATE YOUR BUSINESS!!

SINCERELY, MIKE LUCE AND THE HYUNDAI SERVICE TEAM


PZ
Paul Z.
Hamburg, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Great friendly service
Knowledge able service
MICHAEL K L. from Towne Hyundai Orchard Park responded on 07/10/2019

THANK YOU FOR TAKING THE TIME TO RESPOND TO THE HYUNDAI SURVEY AND FOR THE 5 STAR REVIEW. WE TRULY APPRECIATE YOUR BUSINESS!!


RF
Robert F.
Orchard Park, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
towne is outstanding!
once again work staff is outstanding,along with repair work.
towne is just outstanding!
MICHAEL K L. from Towne Hyundai Orchard Park responded on 07/10/2019

THANK YOU FOR YOUR KIND REVIEW AND THE 5 STAR RATING.  WE TRULY APPRECIATE YOUR BUSINESS!!

SINCERELY, THE HYUNDAI SERVICE TEAM


MY
Michael Y.
Lancaster, NY
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Customer service is always very good.
Customer service is always very good.
MICHAEL K L. from Towne Hyundai Orchard Park responded on 07/09/2019

THANK YOU FOR YOUR KIND RESPONSE THE HYUNDAI SURVEY AND THE 5 STAR RATING.WE TRULY APPRECIATE YOUR BUSINESS!!

SINCERELY, THE HYUNDAI SERVICE TEAM


RK
Ronald K.
West Seneca, NY
2008 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Service And friendliness. Very little waiting time!
I've been going there close to 15yrs. and I haven't one bad experience there!
MICHAEL K L. from Towne Hyundai Orchard Park responded on 07/09/2019

THANK YOU FOR YOUR KIND RESPONSE AND 5 STAR RATING.WE TRULY APPRECIATE YOUR BUSINESS!!

SINCERELY, THE HYUNDAI SERVICE TEAM


KP
Kevin P.
Depew, NY
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Service
Always a great experience when coming in for service of oil change and tire rotation. Early hours on Saturday works the best. Thanks to all that were working the day I came in for service. Service advisor is the best on Saturdays !!!
MICHAEL K L. from Towne Hyundai Orchard Park responded on 07/09/2019

THANK YOU FOR YOUR KIND RESPONSE TO THE HYUNDAI SERVICE AND YOUR 5 STAR RATING. WE TRULY APPRECIATE YOUR BUSINESS!!
SINCERELY, MIKE LUCE AND THE HYUNDAI SERVICE TEAM


RF
Raymond F.
Hamburg, NY
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Friendly and efficient service center
Been here a few times for service and have been treated with courtesy and respect. Thorough in both the service they provide and explaining those services to me. Feel very comfortable coming here and will continue to service my vehicle at this location.
MICHAEL K L. from Towne Hyundai Orchard Park responded on 07/09/2019

THANK YOU FOR YOUR VERY KIND RESPONSE TO THE HYUNDAI SURVEY AND FOR THE 5 STAR RATING. WE TRULY APPRECIATE YOUR BUSINESS!!
SINCERELY, MIKE LUCE AND THE HYUNDAI SERVICE TEAM


EM
Emma M.
Stafford, VA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
So convenient!
I was able to drop my car off and pick it up within a very reasonable amount of time. The pick up process was easy, and I loved having a person go over my vehicle specifics with me.
MICHAEL K L. from Towne Hyundai Orchard Park responded on 07/09/2019

THANK YOU FOR YOUR KIND RESPONSE TO THE HYUNDAI SURVEY AND FOR YOUR 5 STAR RATING. WE TRULY APPRECIATE YOUR BUSINESS!!
SINCERELY, MIKE LUCE AND THE HYUNDAI SERVICE TEAM


GK
Glenn K.
Lancaster, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Good service
You cannot go wrong with the fast service. My life is " so much to do, so little time."
MICHAEL K L. from Towne Hyundai Orchard Park responded on 07/09/2019

THANK YOU FOR RESPONDING TO HYUNDAI SURVEY AND THE 5 STAR RATING. WE TRULY APPRECIATE YOUR BUSINESS!!

SINCERELY, MIKE LUCE AND THE HYUNDAI SERVICE TEAM


KS
Kenneth S.
Hamburg, NY
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Ken
Great customer service
MICHAEL K L. from Towne Hyundai Orchard Park responded on 07/08/2019

THANK YOU FOR THE 5 STAR RATING AND FOR RESPONDING TO THE HYUNDAI SURVEY. WE TRULY APPRECIATE YOUR BUSINESS!

SINCERELY, MIKE LUCE AND THE HYUNDAI SERVICE TEAM


MB
Michael B.
Hamburg, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2019 Category: Service
I like that the service is fast and efficient, and i do not feel pressured .
I had an oil change, and tire rotation. Excellent work. Friendly staff. I have had all my car service done there.
MICHAEL K L. from Towne Hyundai Orchard Park responded on 07/08/2019

THANK YOU FOR TAKING THE TIME TO RESPOND TO HYUNDAI SURVEY AND FOR THE 5 STAR RATING! WE TRULY APPRECIATE YOUR BUSINESS.

SINCERELY , MIKE LUCE AND THE HYUNDAI SERVICE TEAM