Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

558 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


DH
Derk H.
Kokomo, IN
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018
A day at KMA
I arrived at the appointed time and was greeted by friendly and courteous intake coordinator. My vehicle was taken in and fresh new oil replaced the old dirty oil and filter. After they checked my air filter and topped off all fluids I was once again back on the road to happy motoring, thanks to KMA.

AE
Ashley E.
Indiana
Dodge Stratus Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/15/2018 Category: Service
Ashley said she has never had a bad experience with the business.
This review was collected via phone interview by Customer Research Inc.

TL
Terry L.
Indiana
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Terry said he would recommend.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Kokomo, IN
BMW Z4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Best Service in Kokomo
Outstanding service and repair!!!!!! Quick and makes my car go faster!!!!! Ya!!!

DM
Dan M.
Indiana
Mercedes-Benz E500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Dan said they did a great job.
This review was collected via phone interview by Customer Research Inc.

KS
kevin s.
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Great Service
Andrew and the crew are great. I tell everyone about them.

AW
Allen W.
Indiana
Chevrolet
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Spoke with Evan. He said the business did the work they were supposed to do and it was quick.
This review was collected via phone interview by Customer Research Inc.

MR
Michael R.
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018
Great work, friendly staff. Local business with no dealership problems
Had a serious breakdown in Kokomo while travelling on a weekend. Fortunately, had heard about KMA through a family member and their trusted work so we dropped our vehicle off after hours. When they opened the next morning, I spoke with Alan and when he found out we were stranded and staying in a hotel, he got us in quickly to troubleshoot and assess the problem and quickly ordered all the parts we needed. They ended up completing the repairs earlier than estimated and beat their original estimate to repair, getting us back on the road and fixing the problem much cheaper than we expected it would cost. We were able to finish the trip with no additional issues.

AW
Aaron W.
Indiana
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Aaron said they did a good job.
This review was collected via phone interview by Customer Research Inc.

DS
Dave S.
Indiana
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Dave said the service was good. The employees provided convenient service.
This review was collected via phone interview by Customer Research Inc.

DD
Derinda D.
Russiaville, IN
Saturn SC 2dr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Derinda said, she has done here a long time and she is always satisfied with their service.
This review was collected via phone interview by Customer Research Inc.

KS
kevin s.
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018
Great guys
The guys at KMA really treat you right. They check your car out when doing oil changes and let you know anything else that's wrong.
They don't cheat you by telling you lies. They actually let you know exactly what is going on with your car.

TF
Terry F.
Indiana
GMC Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Terry said the staff did a good job servicing his vehicle.
This review was collected via phone interview by Customer Research Inc.

RG
Richard G.
Indiana
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Richard said they have good quick service and they solved the problem.
This review was collected via phone interview by Customer Research Inc.

DT
Don T.
Russiaville, IN
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Don said she was pleased with her service. The work was convenient.
This review was collected via phone interview by Customer Research Inc.

CA
Charles A.
Indiana
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Spoke with Peggy. She said the business has always done good with them, their prices are reasonable and they have always been very pleased.
This review was collected via phone interview by Customer Research Inc.

MH
Mike H.
Indiana
Chevrolet Astro Cargo Van
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Mike said the staff at this business fixed his vehicle on time and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

JA
Jack A.
Kokomo, IN
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Jack said they have always done good work.
This review was collected via phone interview by Customer Research Inc.

RH
Rick H.
Indiana
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Rick said the staff were able to fix his vehicle when he did not think it could be. They did a very good job, and they were courteous.
This review was collected via phone interview by Customer Research Inc.

JC
Jay C.
Indiana
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Jay said he appreciates the staff at the business for the courtesy and promptness. They do great work as well.
This review was collected via phone interview by Customer Research Inc.