Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

572 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


JM
Janet m.
Washington
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Janet said she loves the business and thinks that Jamie, an employee, is doing a great job.
This review was collected via phone interview by Customer Research Inc.

BV
Benjamin V.
Washington
GMC Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Benjamin said he dropped his vehicle off in the morning. The business called him when it was done. He picked it up. It was easy with no hassles.
This review was collected via phone interview by Customer Research Inc.

LT
Lisa T.
Olympia, WA
Mercury Grand Marquis
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2018 Category: Service
Lisa said the wait was longer than what she was expecting.
This review was collected via phone interview by Customer Research Inc.

MS
MAGGIE S.
Lacey, WA
Isuzu Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
excellent service and good people
They have been our go to auto repair place. Fair prices and good work. They don't make excuses and will bulldog a problem until they get it fixed.
The people that work there remember you and are personable and professional. They will walk you thru all the issues with your vehicle before they start any repairs. If you want to bypass a repair or hold off, they don't browbeat you. They are very customer oriented. I highly recommend them.

JC
Joel C.
Washington
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Joel said the service was good for the first visit, and the price was fair.
This review was collected via phone interview by Customer Research Inc.

GN
garry N.
Washington
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Garry said the business employee gave him a simple explanation of the work that needed to be done. He was very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
Washington
Chevrolet Corvette
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2018 Category: Service
James said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SP
Steven P.
Washington
Dodge Ram Van
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Service
Steven said it took longer to get the repairs done and the communications weren't great.
This review was collected via phone interview by Customer Research Inc.

JP
Jason P.
Washington
Toyota Tundra 4WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Jason said service at this facility was good. The staff give him rides to wherever he needs to go while his vehicle is being fixed.
This review was collected via phone interview by Customer Research Inc.

MA
MICKEY A.
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018
Service for our Toyota Highlander - Terrific, Caring Service
This establishment, Kohouts always do their work like they were doing work on their car.
Prices are comparable if not better than other automotive repair services. The work they do is excellent. My wife and I have been so happy since we have been coming here. Before at other well known automotive repair shops we never knew if the job was being done correctly and also worried about being overcharged. Thank You Kohout’s

SC
Steve C.
Washington
Lexus SC 430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Steve said they did what they said they were going to do, for the price they said. They picked him up and brought him back to his vehicle.
This review was collected via phone interview by Customer Research Inc.

JH
Jay H.
Washington
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Jay said he appreciates the prompt, courteous service and that the business has reasonable charges.
This review was collected via phone interview by Customer Research Inc.

SH
Shane H.
Washington
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Shane said they were very polite with a friendly staff. He said they maybe need more people for operators because he was put on hold a lot but the prices are great.
This review was collected via phone interview by Customer Research Inc.

KS
Kandy S.
Washington
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Kandy said everyone at this business was so fabulous and so nice. They were helpful and went fast. They did a really great job. The staff was so pleasant and nice. She liked the old fashion feeling of a friendly business.
This review was collected via phone interview by Customer Research Inc.

SB
Samantha B.
Washington
Audi A6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Samantha said the employees were nice.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Washington
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
John said the business is wonderful and very professional.
This review was collected via phone interview by Customer Research Inc.

BJ
Bill J.
Olympia, WA
Acura
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Bill said the business is a good place.
This review was collected via phone interview by Customer Research Inc.

PL
Paul L.
Lacey, WA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Paul said the staff were really great. They did a great job.
This review was collected via phone interview by Customer Research Inc.

CJ
Chuck J.
Olympia, WA
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Chuck said the staff do good work, and are very conscientious.
This review was collected via phone interview by Customer Research Inc.

RS
Ralph S.
Washington
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Spoke with Ralph's wife. She said the staff always do exactly what is expected, and the service is always completed right the 1st time.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 572 in total