Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

538 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


JN
Jennifer N.
Lacey, WA
Honda Odyssey
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Spoke with Andy. He said the service was reasonably priced and the staff was friendly.
This review was collected via phone interview by Customer Research Inc.

BD
Bob D.
Washington
Mercury Sable
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Bob said the business could not have done any better than what they did.
This review was collected via phone interview by Customer Research Inc.

JM
Jim M.
Washington
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Jim said everything was perfect with his service.
This review was collected via phone interview by Customer Research Inc.

JN
Jackson N.
Washington
Jeep Grand Cherokee
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2018 Category: Service
Jackson said the service was fast, easy and he got what he wanted with no problems.
This review was collected via phone interview by Customer Research Inc.

AT
Ann T.
Washington
Chevrolet Malibu
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Ann said she is very satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

HL
Hunter L.
Washington
Dodge Pickup
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Spoke with Grey. He said the staff was very personable. They jumped right on things and did a great job.
This review was collected via phone interview by Customer Research Inc.

KW
Kelly W.
Washington
Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Kelly said the price and service were good. This was a great experience.
This review was collected via phone interview by Customer Research Inc.

RP
Ross P.
Lacey, WA
Ford Escape
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/21/2018 Category: Service
Ross said he's taken his vehicle to this business all the time. He's still having issues with his signal light. The staff returned it to him worse than it was before he brought it to them, and they haven't been able to fix it.
This review was collected via phone interview by Customer Research Inc.

JG
JOEL G.
Olympia, WA
Chevrolet Colorado
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Exceptional Service ALWAYS!!!
You get treated with special attention to your vehicles needs. I recommend this firm to everyone. They have serviced my cars/trucks and Motorhomes. I look to them for my auto repairs and maintenance needs.

JE
Justin E.
Washington
Audi A4
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Spoke with Katy. She said the business provided easy, fast, and friendly service.
This review was collected via phone interview by Customer Research Inc.

AC
adam C.
Washington
Honda Pilot
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Adam said it was his first time going to this business. It was a good experience.
This review was collected via phone interview by Customer Research Inc.

RS
Richard S.
Olympia, WA
Ford Pickup
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Richard said the staff were honest and fair.
This review was collected via phone interview by Customer Research Inc.

CJ
Cheryllynne J.
Washington
Ford Ranger
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Cheryllynne said the staff is awesome. It never makes her pay for something she does not need.
This review was collected via phone interview by Customer Research Inc.

LG
Loyd G.
Washington
Jeep Wrangler
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Service
Loyd said he was satisfied with the business,
This review was collected via phone interview by Customer Research Inc.

JS
Jeff S.
Washington
Honda Accord
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Jeff said he really appreciated the way the work was explained and completed. The manager test drove his vehicle himself and relayed all the information about the service that was performed in a way he could understand. The prices were great for the value that's received.
This review was collected via phone interview by Customer Research Inc.

TZ
Todd Z.
Olympia, WA
Nissan Xterra
Check 20x19 Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/04/2018 Category: Service
Todd said the business lost his keys, and when he went to get the vehicle after spending $650, it didn't start. He dropped it back off. It has been 3 days, and nobody has called him to let him know what is going on. He would still recommend the business. He has been a loyal customer for a long time, and he hopes this is just a one-time thing.
This review was collected via phone interview by Customer Research Inc.

JG
JAMES G.
Lacey, WA
Toyota Camry
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018
always good service
ALWAYS GOOD SERVICE

LS
LAURA S.
Lacey, WA
Honda Odyssey
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2018
Customer Service
I like the way they got my car in and got it fixed. they kept me posted on everything along the way and checked for other problems as well. Jamie is the best customer service person.

TT
Trevor T.
Olympia, WA
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/24/2018
Fell short
Great customer service and good pricing just pretty disappointed that one of the techs who did my installation of my new wheels and tires prior to alignment didn't take the 20 seconds to remove the large factor stickers that are on the treads before test driving on wet roads. Now the stickers are impossible to remove and we're talking 24in x 4in stickers that are white. I take a lot of pride in how my vehicle looks and have put a lot of money into it and it's kinda infuriating that whomever did this just didn't care.

MK
Maddie K.
Washington
Subaru Forester
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Maddie said the business was really good. She said she liked the price point and the staff were quick. Her vehicle drives perfectly now.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 538 in total