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Kona Hyundai

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(476 Reviews)
39
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
9
Total ReScores
3.4
ReScore Average
39
Net Promoter Score ®

Business Details

About

Kona Hyundai is conveniently located in Kailua Kona, HI. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Kona Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Kona Hyundai is conveniently located in Kailua Kona, HI. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Kona Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(808) 329-5274

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Hawaii
75 5793 Kuakini Hwy Kailua Kona, HI 96740
Service Department's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(476 Reviews)

DW
gravatar
David W.
Ocean View, HI
2022 Hyundai Elantra Hev
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/25/2022
Service Type: Repair
verified customer Verified Customer
5
Category: Service
Safety Inspection
Dropped off vehicle at 9:30am for a 10am appointment. Was told that a few cars had just arrived immediately before me and that my car would be done an hour later as a result. Made it seem as though these customers didn't have appointments but were given priority because they arrived before me. Not the way I would do business. Was a few minutes late to my next appointment as a result.
Clifford A B., Service Manager from Kona Hyundai responded on 02/28/2022 09:58 AM

I am sorry to hear about your recent service appointment. I will meet with staff and go over your comments. We use all comments, good or bad to make improvements in our department. Stay safe and healthy.

Cliff Boteilho
Service Manager
808-329-4141
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