business image

Koons Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(387 Reviews)
49

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
213
Total ReScores™
4.9
ReScore™ Average
49
Net Promoter Score ®

Business Details

About

Koons Hyundai will provide you the highest quality service and maintenance for your vehicle. Koons Hyundai will provide you the highest quality service and maintenance for your vehicle.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(703) 490-8170
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
1880 Opitz Boulevard Woodbridge, VA 22191
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(387 Reviews)

TL
gravatar
Taein L.
Quantico, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2026
0
Category: Service
Terrible service
Absolute waste of time. Avoid this shop at all costs!I booked an appointment for an engine oil change 3 days in advance and arrived at 10:30 AM. They assured me it would take 1 to 1.5 hours. I went to run some errands and called later, only to be told it would take "a little longer." I kept waiting, but even past 3:00 PM—4.5 hours later—they hadn't even touched my car. Then they told me it wouldn't be ready until after 5:00 PM. Unbelievable. I just took my keys and left. They have zero respect for customers' time. I am never coming back here again.
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