Wright's Complete Automotive

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703-372-2277
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Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

77 Reviews

5 star
97%
4 star
2%
3 star
<1%
2 star
<1%
1 star
<1%
100% Would Recommend
98% Business Response
Latest Review 2 days ago

Reviews

HS
Haskell S.
Woodbridge, VA
GMC Sierra 1500
Verified Customer
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01/17/2019
Great service
My service was done while I waited in a timely fashion and done well.. All employees were very friendly. Very reasonable priced as well. Thanks
Recommended
JH
Jennifer H.
Fairfax, VA
Volkswagen Routan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Timely & Knowledgeable
Both Matt & Tony were great to work with. Happy to have finally found a shop that answers all of your questions and explains anything you don't understand.. and they don't take advantage of you. Nice to know there are still good shops around and will definitely be using them from now on.
Recommended
Matt W., Owner from Wright's Complete Automotive responded on 01/17/2019

Thanks for the review Jennifer. We do all we can to make sure your visit with us is a positive experience. Complete transparency and understanding the process is the best way to make that happen. Our #1 goal is customer satisfaction. Thanks again and remember we are here for you, give us a call or just stop in.

Matt Wright
Owner
TN
Tam N.
Burke, VA
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
transmission Repair
My transmission was fixed in a timely manner at no cost due to the warranty in place. Can't recommend this place enough!
Recommended
Matt W., Owner from Wright's Complete Automotive responded on 12/28/2018

Thanks for the review Tam. We stand behind our work 100% and if there is a problem we do our best to make it Wright... Your satisfaction is prority #1 and we are here for you when you need us.

Matt Wright
Owner
JE
Joan E.
Springfield, VA
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018
Last Minute Repairs
I stopped in on a Saturday morning because my front brakes were squeaking badly. Matt looked at my vehicle and replaced the brakes in no time. They are always very helpful and professional. I take all my vehicles to Wrights Automotive for repair.
Recommended
Matt W., Owner from Wright's Complete Automotive responded on 12/19/2018

Thanks Joan and Tom for the review. Your satisfaction is our priority and your business is well appreciated.

Matt Wright
Owner
SJ
Stephanie J.
Alexandria, VA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Trustworthy and honest
Wright’s has great customer service and they are honest with their assessment and have great pricing.
Recommended
Matt W., Owner from Wright's Complete Automotive responded on 12/17/2018

Thanks for the review Stephanie. We do our best to insure your satisfaction. Call or stop in anytime.

Matt Wright
Owner
Verified Customer
Stafford, VA
Buick Verano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Desperate for new tire, Wright’s was on it.
After an unfortunate accident left me needing a new tire, Wright’s automotive swiftly located, acquired and put on a new tire so I could go about my life and not worry about a waste of time, money or safety for my vehicle. It was extremely helpful.
Recommended
Matt W., Owner from Wright's Complete Automotive responded on 12/12/2018

Thanks for the review Drew. Your schedule is important so we do all we can to make things easier for you. As always, give us a call or stop in for any and all of your needs. 

Matt Wright
Owner
HM
Heather M.
Lorton, VA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018
Love this place!
I always take my vehicles here. I trust Matt and Tony to make sure my cars are always running right! They dont try to cheat me or try to make me pay more! I don’t trust my cars with any other mechanics, period!
Recommended
Matt W., Owner from Wright's Complete Automotive responded on 11/19/2018

Thanks for the review Heather,if we had a list of favorite customers you would be on it. As you know we are here when you need us. Call or drop in anytime.

Matt Wright
Owner
PP
Pete P.
Alexandria, VA
Toyota Prius v
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Matt
Wright’s Complete Automotive does great work for me.
Recommended
Matt W., Owner from Wright's Complete Automotive responded on 11/17/2018

Thanks alot for the review Pete.

Matt Wright
Owner
LC
Larry C.
Alexandria, VA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Knowledgeable friendly & experienced
Matt & Anthony are experienced friendly & honest.
Recommended
Matt W., Owner from Wright's Complete Automotive responded on 11/15/2018

Thanks Larry, as always we are here for you when you need us.

Matt Wright
Owner
AK
Atanas K.
Virginia
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Atanas said this business's staff was fast, accurate and easy to work with.
Recommended
This review was collected via phone interview by Customer Research Inc.
Matt W., Owner from Wright's Complete Automotive responded on 11/16/2018

Thanks Atanas for the review. Your trust and loyalty is well appreciated. We are here when you need us.

Matt Wright
Owner
MD
Mike D.
Springfield, VA
Chevrolet Chevy Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Service on my Van
I've been restoring a 1978 Chevy van for a little over a year. After several repairs by other shops, the van still had minor issues both mechanical and visual. The guys at Wrights Automotive listened to my concerns and corrected the mistakes other shops had made. Their computerized system allows the customer to get an itemized quote of the services by email and stores that data for future review. Wrights Automotive is a transmission specialist. They did an outstanding job on my 40 year old transmission. I pulled the cover off the engine housing to find it had been repainted, and signed and dated by Matt, the owner. Anyone who puts their name on their work and takes that kind of pride in customer satisfaction, deserves to be put at the top of Automotive repair services.

Great job Guys.
Recommended
Matt W., Owner from Wright's Complete Automotive responded on 11/05/2018

Thanks alot for the review Mike.We do our best for you and we take great pride in our work. Going that extra mile is an easy choice when it comes to customer satisfaction. Your appreciation is our reward. We are here when you need us.....

Matt Wright
Owner
BT
Becky T.
Lorton, VA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018
Another Outstanding Experience
I cannot say enough good things about Matt and his team at Wright’s Complete Automotive. Absolutely fair and honest!! And as a woman that knows nothing about a car I truly appreciate that. I will be a customer for life!
Recommended
Matt W., Owner from Wright's Complete Automotive responded on 10/29/2018

Thank you so much for the review Becky. Your satisfaction is goal #1. Being honest and fair is a very big part of that. As always, we are here when you need us....

Matt Wright
Owner
BS
Barry S.
Springfield, VA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Barry said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Matt W., Owner from Wright's Complete Automotive responded on 11/02/2018

Thanks Barry, it is a pleasure to serve you.

Matt Wright
Owner
AQ
Alex Q.
Falls Church, VA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Alex said that the service was really good at this business and he would recommend them.
Recommended
This review was collected via phone interview by Customer Research Inc.
Matt W., Owner from Wright's Complete Automotive responded on 10/24/2018

Thanks for the review Alex. We do our best to be the best for you. Let us know when you need us. 

Matt Wright
Owner
RB
Robert B.
Springfield, VA
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
Amazing service
I can’t give enough praise to tia company! They are amazing at what they do and they do it with the utmost care! I will continue to recommend it to everybody I know!
Recommended
Matt W., Owner from Wright's Complete Automotive responded on 10/03/2018

Thanks for the review Robert. We do our best for you and we deeply appreciate your loyalty and your recommendations. Were here if you need us...

Matt Wright
Owner
LL
Lauri L.
Alexandria, VA
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018
Great service and friendly staff.
Wright's is my go to place for service on my car. I can rely on Wright's to do only what needs to be done and do the work in a timely and professional manner. I won't go anywhere else.
Recommended
Matt W., Owner from Wright's Complete Automotive responded on 09/26/2018

Thanks Lauri, your satisfaction is our highest compliment.We are here for you now and far into the future. 

Matt Wright
Owner
TR
Tyler R.
Fairfax Station, VA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Tyler said the business provided good pricing, they were efficient, and quick.
Recommended
This review was collected via phone interview by Customer Research Inc.
Matt W., Owner from Wright's Complete Automotive responded on 10/04/2018

Thanks for the review Tyler. Fair affordable pricing and efficiancy are good business traits that we strive for. We are here when you need us.

Matt Wright
Owner
MO
Melissa O.
Alexandria, VA
Scion tC
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/25/2018 Category: Service
Melissa said the businesses staff were professional, honest, and trustworthy.
Recommended
This review was collected via phone interview by Customer Research Inc.
Matt W., Owner from Wright's Complete Automotive responded on 09/27/2018

Thanks for the review Melissa. Professionalism and honesty is neccesary and required. Trust is earned. We are here for you anytime you need us.

Matt Wright
Owner
JZ
Jamie Z.
Burke, VA
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Jamie said this business provided a quick great service. The staff was really awesome.
Recommended
This review was collected via phone interview by Customer Research Inc.
Matt W., Owner from Wright's Complete Automotive responded on 08/16/2018

Thanks for the review Jamie. Your satisfaction is our pleasure....

Matt Wright
Owner
IS
Ivan S.
Woodbridge, VA
Volkswagen Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Ivan said it was easy. They got him in quickly. There were no issues.
Recommended
This review was collected via phone interview by Customer Research Inc.
Matt W., Owner from Wright's Complete Automotive responded on 07/18/2018

Thanks Ivan, as always don't hesitate to call or stop in. No problem is too big or too small.

Matt Wright
Owner
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