Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

31 Reviews

97% Would Recommend
Latest Review almost 3 years ago

Reviews


MH
Mike H.
Maple Heights, OH
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2016
Great service, friendly people
Several years ago the mechanic we had been using went out of business and we were looking for a nearby place that we could trust. We've always had excellent service from Kuchtas Automotive. Everyone is friendly and trustworthy. You can be sure they will do what is necessary and go over everything with you so you can understand exactly what they are going to do and why. Very helpful.

MM
Mr M.
Ohio
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2015 Category: Service
Spoke with Dennis. He said so far his vehicle is working great after receiving service at this business. He would absolutely recommend them. He mentioned that his father-in-law had referred him to this business and he has been a customer all of these years.
This review was collected via phone interview by Customer Research Inc.

DS
Don S.
Ohio
Oldsmobile Bravada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2015 Category: Service
Don said they did a great job. They were very professional the way they walked him through everything.
This review was collected via phone interview by Customer Research Inc.

RM
Russ M.
Seven Hills, OH
Oldsmobile Bravada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2015 Category: Service
Russ said this business is always great. He has been doing business with them for a long time.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
North Royalton, OH
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2015 Category: Service
John said he has been a customer of the business for a long time and they provided good service.
This review was collected via phone interview by Customer Research Inc.

BS
Bob S.
Streetsboro, OH
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2015 Category: Service
Bob said they always have good service and he has known the business for over 30 years.
This review was collected via phone interview by Customer Research Inc.

TT
Tim T.
Garfield Heights, OH
Lexus ES 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/10/2015 Category: Service
Tim said he would like to thank the staff at this business for the service provided. When his vehicle was hooked up to the diagnostic machine, they were unable to verify the problem. When he tried to drive away in the parking lot the issue needing to be fixed became apparent.
This review was collected via phone interview by Customer Research Inc.

RH
Rosemary H.
Cleveland, OH
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2015
Top Recommended Business
Excellent Service. Very Knowledgeable And Friendly Personnel. They always take time to answer any questions you may have. GREAT BUSINESS> Completely satisfied customer. Rose Mary

RC
Rick C.
Ohio
Saab 9-7X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2015 Category: Service
Rick said this business does good work. His vehicle was ready on time. The mechanic was informative and fixed the problem. He regrets not being consulted prior to repair although he would have consented. He would have appreciated a phone call before the repair. Otherwise, the work was done well and it was a smooth transaction.
This review was collected via phone interview by Customer Research Inc.

GK
Greg K.
Garfield Heights, OH
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2015
Honest and Trustworthy
I hate dealership service departments. I always feel like I'm getting robbed. Not that way at all at Kuchtas! I have always felt like I was being treated fairly and all estimates were honest and spot on. I don't take my cars anywhere else!

RH
Rachel H.
Maple Heights, OH
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2015 Category: Service
Rachel said her family has been going to this business for 22 years.
This review was collected via phone interview by Customer Research Inc.

BR
Bill R.
Garfield Heights, OH
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2015 Category: Service
Bill said he has been going to the business for years and the service is good.
This review was collected via phone interview by Customer Research Inc.

NN
Nicki N.
Parma, OH
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2015 Category: Service
Nicki said she is confident in their work and they do not overcharge her.
This review was collected via phone interview by Customer Research Inc.

RL
Richard L.
Cleveland, OH
Chrysler PT Cruiser
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2015 Category: Service
Richard said the employees at this business seem honest and straightforward, but he thinks there is always room for improvement. He has recommended them for service. He appreciated Jeff and his brothers' concerns. He will continue to do business with them.
This review was collected via phone interview by Customer Research Inc.

SH
Steve H.
Garfield Heights, OH
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2015 Category: Service
Steve said this business was very good.
This review was collected via phone interview by Customer Research Inc.

SK
Shawn K.
Cleveland, OH
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2015
Jeff and Ray make the place great.
Good service ,quality service. I have never had to bring back my vehicle (s) for the same problem. Of course price is a big factor too. Your always reasonable.

RW
Renee W.
Garfield Heights, OH
Cadillac STS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2015 Category: Service
Renee said the business took good care of her vehicle. The employees take good care of their customers and they are honest.
This review was collected via phone interview by Customer Research Inc.

JS
Jerry S.
Maple Heights, OH
Saturn Aura
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/03/2015
I am not Jerry Sibits
I am not Jerry Sibits

KR
Ken R.
Garfield Heights, OH
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2015
Price
Precise estimate and repair prices

KW
Kristina W.
Maple Heights, OH
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2015 Category: Service
Kristina said this business was fast, friendly and they fixed her vehicle.
This review was collected via phone interview by Customer Research Inc.

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