L & M Automotive & Transmission


Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

198 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
Latest Review 5 days ago
James W. on 11/13/2017
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James said they were very thorough and knowledgeable. They fixed his vehicle correctly and he highly appreciates them.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 10/18/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Thorin S. on 11/06/2017
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Thorin said the staff was quick and they did good work.
Vehicle: Dodge Sprinter
Category: Service
Service Date: 11/01/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
Ray R. on 11/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Ray said the service at this business was good. Everything seems to be running well.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 10/11/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
Jack E. on 10/30/2017
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Jack said the staff got right on the job and they took care of business quickly and efficiently. They told him what they did and they showed him the work. He stated he feels he has a better understanding of the work done. There's a warranty on the work, but he said he feels that the work was so well done that he doubts he'll need it. They're good people and he appreciates their honesty and integrity.
Vehicle: Dodge Pickup
Category: Service
Service Date: 10/26/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Ashley E. on 10/30/2017
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Ashley said everything was taken care of. She was happy with the service, however there was almost an inconvenience because no one read the note that she would be picking up the vehicle after hours. Luckily there were two employees working past closing time that were able to drive the vehicle out to her.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 10/05/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Tom S. on 10/02/2017
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Tom said he loves this business. They do a great job and they are nice, funny guys.
Vehicle: Ford Ranger
Category: Service
Service Date: 09/27/2017
Review Created: 10/02/2017
This review was collected via phone interview by Customer Research Inc.
Gary D. on 09/29/2017
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Gary said he was treated very well.
Vehicle: Nissan Frontier
Category: Service
Service Date: 09/12/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
NANCY T. on 09/01/2017
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"Professional staff "
I like that they always explain everything before they do it. Right now I am having a problem that is occurring only after the truck has been driven for 30 min and only at a certain speed so it isn't easy to pinpoint the reason and so far it is eluding them. Hopefully this time they can fix it.
Vehicle: Chevrolet Silverado 1500
Service Date: 08/14/2017
Review Created: 09/01/2017 01:51 PM
Cari C. on 08/25/2017
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Cari said this business is good.
Vehicle: Volkswagen Eos
Category: Service
Service Date: 08/21/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Lori R. on 08/23/2017
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Lori said this business was great. The people there are very honest and do not fix anything that does not need to be fixed.
Vehicle: Jeep Liberty
Category: Service
Service Date: 08/17/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
SUZANNE P. on 08/05/2017
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"Great service "
Went in for an oil change and got some great recommendations on what we should use. Very patient and helped understand what we need. TY is the man!
Vehicle: Mazda Mazda3
Service Date: 08/04/2017
Review Created: 08/05/2017 04:23 PM
Steve P. on 08/04/2017
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Steve said he liked the service and he liked the people. He is happy with the service he received.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 07/25/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Janice D. on 08/04/2017
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Janice said the business provides awesome service. They towed her vehicle from the facility she had taken it to and when it was repaired they left it where she could pick it up after closing hours. She paid over the telephone so she never met any of the employees but she said she felt they were completely honest with her. She really appreciated the note they left on the seat for her.
Vehicle: Mitsubishi Outlander Sport
Category: Service
Service Date: 07/28/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Erika M. on 07/29/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Erika said this business did a good job, but they had a problem processing her credit card. They were ringing up the card wrong and it took them a while to figure that out.
Vehicle: Dodge Pickup
Category: Service
Service Date: 07/26/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
Kevin G. on 07/28/2017
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Kevin said the service was fantastic, wonderful and finished in a timely manner. Even though this business was down 1 employee, they were still able to get his vehicle done right away. They finished the same day.
Vehicle: Jeep Liberty
Category: Service
Service Date: 07/07/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Daphne G. on 07/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Daphne said they did a service that she did not ask for.
Vehicle: Volvo V70
Category: Service
Service Date: 07/27/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Connie O. on 07/21/2017
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Connie said the business did a good job.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 07/19/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Gavin H. on 07/20/2017
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Gavin said this business was fast and friendly.
Vehicle: Ford F-150
Category: Service
Service Date: 07/19/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Ramiro R. on 07/18/2017
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Ramiro said the business provides good service.
Vehicle: Ford Econoline Wagon
Category: Service
Service Date: 07/14/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Ben N. on 07/18/2017
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Ben said he just had an estimate but they were very friendly and accommodating.
Vehicle: Pontiac G5
Category: Service
Service Date: 07/14/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 198 in total