Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

685 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


MD
Mary D.
Rancho Santa Margarita, CA
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Mary said she has gone there for several years. She has been very happy with their service. They are extremely professional. Their prices are competitive.
This review was collected via phone interview by Customer Research Inc.

BE
Bruce E.
Laguna Hills, CA
GMC Envoy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Bruce said the employees were courteous, did everything he wanted them to do correctly and fixed his vehicle in a timely manner. He appreciates them being there for him when he needs them.
This review was collected via phone interview by Customer Research Inc.

SG
Scott G.
Mission Viejo, CA
GMC Sonoma
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/09/2018 Category: Service
Scott said this business was a little more expensive than he thought , however the problem with his vehicle was solved.
This review was collected via phone interview by Customer Research Inc.

EK
Eric K.
San Clemente, CA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Eric said the staff explained everything. They were friendly and the pricing was good.
This review was collected via phone interview by Customer Research Inc.

SH
Susan H.
Ladera Ranch, CA
Volkswagen Beetle Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Susan said this business was terrific. The staff were very polite, personable, courteous and kind. She appreciated them.
This review was collected via phone interview by Customer Research Inc.

LZ
Leslie Z.
Laguna Hills, CA
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Leslie said the staff were able to look at her vehicle and quickly figure out what was going on with it. They suggested what they thought would be best from the different options, and throughout the service kept her informed on what they were doing.
This review was collected via phone interview by Customer Research Inc.

SA
Sayeed A.
San Juan Capistrano, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Sayeed said the staff was very nice, friendly, up front, and right on time with the time estimate. He is very satisfied.
This review was collected via phone interview by Customer Research Inc.

EH
Edward H.
Laguna Hills, CA
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Edward said they were fast, fantastic, professional, clean, and very pleasant. He would be happy to recommend them.
This review was collected via phone interview by Customer Research Inc.

DE
DEB E.
Laguna Niguel, CA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018
Excellent Facility
I'm so grateful to have found this AAA recommended facility. I have now been going there for 3 years and both of my cars are at the 200,000 mile range and they keep them running really well. They help me to decide what is urgent to fix and what can wait until the next time I go in. I love making appointments for my oil changes and they get me in and out so quickly.

TT
TOM/BECKY T.
Dana Point, CA
Dodge Stealth
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018
Professional, neat repair shop.
Professional, reasonable, excellent service, comfortable lounge. Repairs are always done correct.

EK
Erin K.
Laguna Niguel, CA
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Erin said the business provides thorough service. The staff do good work and they follow through.
This review was collected via phone interview by Customer Research Inc.

JV
Jerry V.
Mission Viejo, CA
Chevrolet Venture
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Jerry said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

BH
Beverly H.
Mission Viejo, CA
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Beverly said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

FW
Fred W.
Mission Viejo, CA
Ford Freestyle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Fred said the facility provided good service, but the prices are high.
This review was collected via phone interview by Customer Research Inc.

PL
Patrick L.
Santa Clarita, CA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Patrick said the receptionist was very pleasant and the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

AS
Ada S.
San Clemente, CA
Mercedes-Benz ML350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Ada said the business did well with her smog check.
This review was collected via phone interview by Customer Research Inc.

CL
Connie L.
Ladera Ranch, CA
Lexus ES 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Connie said this business was really nice and the staff took time to explain everything to her. They were super nice and she would go back, if she needed to.
This review was collected via phone interview by Customer Research Inc.

CC
Christian C.
Santa Ana, CA
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Christian said that the facility was great, he had a good time there and they were very nice He had a pleasant experience, they were quick and very good about pricing.
This review was collected via phone interview by Customer Research Inc.

BB
BRAD B.
Laguna Beach, CA
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
Fixed it
Had 2 really unusual and completely separate issues with a 2013 5 Series BMW. They got it right the first time. Runs like a dream now.

ME
Mark E.
Mission Viejo, CA
Acura 3.0CL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Mark said the employees took very good care of his vehicle. They kept his service prices down.
This review was collected via phone interview by Customer Research Inc.