Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

725 Reviews

99% Would Recommend
Latest Review about 18 hours ago

Reviews


NB
NEAL B.
Mission Viejo, CA
Honda CR-V
Verified Customer
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11/21/2018
Awesome as always.
John and his crew are so good on getting to the problem quickly and finding the best solution. They are mechanics that you can truly trust.

LR
LORETTA/CHUCK R.
Laguna Niguel, CA
Toyota Sequoia
Verified Customer
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11/15/2018
Chuck Ricciardi
We have been using the services of John and Laguna Viejo Auto for many years now. In a word "Trust" is the main reason we keep coming back. We have a couple vehicles over 100,000 miles and they are kept in great running shape by him and his team. I appreciate the communication and being kept up to date with information during repair needs. Thanks for taking care of us!

CP
CINDY P.
Mission Viejo, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Great service
I’m always pleased with service at Laguna Viejo. They are thorough as well as speedy.

RU
RICHARD U.
Anaheim, CA
Volvo S60
Verified Customer
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11/13/2018
Great service
I am proud and trust in the service provided by John and his team. He did an excellent job. Thank U!

BC
Brian C.
Ladera Ranch, CA
GMC Yukon XL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2018 Category: Service
Brian said the business is not perfect, but they do good work.
This review was collected via phone interview by Customer Research Inc.

SS
Stephen S.
Mission Viejo, CA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Stephen said the service was timely.
This review was collected via phone interview by Customer Research Inc.

BB
Barbara B.
Laguna Hills, CA
Lexus ES 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Barbara said she liked the service.
This review was collected via phone interview by Customer Research Inc.

SS
STEVE/ SEAN S.
Laguna Niguel, CA
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018
Great service... always!
Jon and crew, once again, get the job done quickly, and at a fair price. The staff is always so friendly. I'll be coming back here for as long as I have cars that require maintenance and service.

GN
GARY N.
Mission Viejo, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Prompt, analysis of service needed, always courteous and informative.
Enjoy working with Gayle, John and staff. Feel confident in the worked performed.

Verified Customer
Mission Viejo, CA
Lexus IS 250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Service you can count on
The people are great, and the service top notch. Top quality parts with prompt, courteous service.

ME
Masha E.
Laguna Niguel, CA
Land Rover Range Rover Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2018 Category: Service
Masha said she received good service at the business.
This review was collected via phone interview by Customer Research Inc.

JB
Jay B.
Temecula, CA
Ford Excursion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Jay said the service was good. The work was reasonable.
This review was collected via phone interview by Customer Research Inc.

SK
Simon K.
Mission Viejo, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Simon said they did a good job and he was pleased.
This review was collected via phone interview by Customer Research Inc.

HM
Hector M.
San Gabriel, CA
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Hector said they were really polite, helpful and they did all they could.
This review was collected via phone interview by Customer Research Inc.

RS
Rajender S.
Laguna Hills, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Rajender said he was satisfied the work that they did. It was perfect. The staff does everything in time and it is satisfactory for him and his family.
This review was collected via phone interview by Customer Research Inc.

BM
BIANCA/ ADRIANNA/MIC M.
Laguna Niguel, CA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
The best
John and his team are of the highest caliber. I strongly recommend them to all of my friends, family and any one reading this review. A great shop, with amazing employees and even better customer service.

MG
MARGARET G.
Aliso Viejo, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
Quick reliable auto service
The owner John and his staff give great customer service. Repaired my Honda CR-V.
I will recommend Laguna Viejo Auto to friends and family.

Verified Customer
Laguna Niguel, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018
Laguna Viejo Auto Service
Have been a customer for close to twenty? years. They always do what they say: call, confirm work, answer any questions, explain charges, apply appropriate discounts without the customer asking, and do a good job with the car!

SS
SPENCER S.
Rancho Santa Margarita, CA
Chevrolet Silverado 1500
Verified Customer
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09/17/2018
Excellent auto repair/maintenance facility
I found Laguna Viejo auto on the AAA website. They are worthy of being a AAA rated facility. The staff is awesome and the facility is clean and well maintained. They have taken care of me whether it was my wife's car or my boss' car. They even have a nice and clean bathroom with an actual baby changing table/dresser, not just one of those flip down shelf. It was past my diaper changing days but I was still impressed.

JK
Julie K.
Aliso Viejo, CA
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Julie said they were very prompt with the service, they followed up afterwards and asked if the vehicle was doing well.
This review was collected via phone interview by Customer Research Inc.