Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

739 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


CB
Christine B.
Mission Viejo, CA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Christine said the employees were really nice. They explained her service clearly. She was comfortable during her service visit.
This review was collected via phone interview by Customer Research Inc.

JC
JERRY C.
Laguna Hills, CA
smart fortwo
Verified Customer
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01/31/2019
Excellent job
Very happy with the service

Verified Customer
Dana Point, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019
Friendly, honest, professional
We have never had a negative experience @ Laguna Viejo Auto. Always friendly and professional. Do things they say they will in a timely manner. We took our car in to have new brakes put on and after they inspected it they said there was no need. Thank you Laguna Viejo - you're the best.

CC
CHRISTINA C.
Aliso Viejo, CA
Volkswagen Passat
Verified Customer
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01/18/2019
Staff is great
Staff is great , very helpful. Always so nice!

PG
PILI G.
Coto De Caza, CA
Lexus ES 330
Verified Customer
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01/16/2019
Great Service
Their certified technicians know how to identify problems, repair and maintain a vehicle. They are AAA approved. Very professional and friendly and their prices are far better than the Dealership. I will definitely recommend Laguna Viejo Auto Service to friends and relatives. They are great!

JS
John S.
Laguna Niguel, CA
Jaguar XJ
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2019 Category: Service
John said the business got his vehicle running but they could not find the problem it was having.
This review was collected via phone interview by Customer Research Inc.

CD
Cory D.
Mission Viejo, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Cory said he has been using them for a long time. He thinks they are the greatest.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Rancho Santa Margarita, CA
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018
Friendly and fast service
I love this place place. Their staff is friendly and informative. The waiting area is clean and you can either read or watch TV as you wait. Ive been coming here for over 5 years and have always been satisfied with their service.

RW
Ryan W.
Mission Viejo, CA
INFINITI G35 Coupe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2018 Category: Service
Ryan said the business is quick, has nice people and good communications.
This review was collected via phone interview by Customer Research Inc.

PE
PARINAZ E.
Ladera Ranch, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018
Great and prompt service
I have been bringing my car here for a while because I trust them. And I know that they will take great care of my car

I highly recommend them

TM
TIM/SUSAN M.
Mission Viejo, CA
Ford Transit Connect
Verified Customer
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12/14/2018
quick and efficient
Friendly and informed lady at the counter and the work was done quickly and completely.

BP
Brianna P.
Laguna Niguel, CA
MINI Cooper Hardtop
Verified Customer
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12/05/2018 Category: Service
Spoke with Brianna. She said the business was very helpful.
This review was collected via phone interview by Customer Research Inc.

VA
VALERIE A.
Laguna Hills, CA
Lexus IS 250
Verified Customer
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12/01/2018
Very Happy
I have taken my car to Laguna Viejo Auto Service twice. I have been extremely happy with their service. They are always prompt and do what they say they are going to do. I would recommend them to friends.

ME
MAGGIE E.
Mission Viejo, CA
Mazda CX-7
Verified Customer
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11/23/2018
Excellent service!
My tire allignment was such a smooth appt! Breanna set me up, and I left my car to take the short walk to Bed Bath and Beyond. Came back about 40 minutes later with my bags, paid, hopped in the car, and off I went.
Thank you!
Maggie

NB
NEAL B.
Mission Viejo, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Awesome as always.
John and his crew are so good on getting to the problem quickly and finding the best solution. They are mechanics that you can truly trust.

LR
LORETTA/CHUCK R.
Laguna Niguel, CA
Toyota Sequoia
Verified Customer
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11/15/2018
Chuck Ricciardi
We have been using the services of John and Laguna Viejo Auto for many years now. In a word "Trust" is the main reason we keep coming back. We have a couple vehicles over 100,000 miles and they are kept in great running shape by him and his team. I appreciate the communication and being kept up to date with information during repair needs. Thanks for taking care of us!

CP
CINDY P.
Mission Viejo, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Great service
I’m always pleased with service at Laguna Viejo. They are thorough as well as speedy.

RU
RICHARD U.
Anaheim, CA
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Great service
I am proud and trust in the service provided by John and his team. He did an excellent job. Thank U!

BC
Brian C.
Ladera Ranch, CA
GMC Yukon XL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2018 Category: Service
Brian said the business is not perfect, but they do good work.
This review was collected via phone interview by Customer Research Inc.

SS
Stephen S.
Mission Viejo, CA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Stephen said the service was timely.
This review was collected via phone interview by Customer Research Inc.