Reviews
CB
Christine B.
Mission Viejo, CA
Toyota Avalon
Verified Customer
Christine said the employees were really nice. They explained her service clearly. She was comfortable during her service visit.
Recommended
This review was collected via phone interview by Customer Research Inc.
JC
JERRY C.
Laguna Hills, CA
smart fortwo
Verified Customer
Excellent job
Very happy with the service
Recommended
Verified Customer
Dana Point, CA
Toyota Prius
Verified Customer
Friendly, honest, professional
We have never had a negative experience @ Laguna Viejo Auto. Always friendly and professional. Do things they say they will in a timely manner. We took our car in to have new brakes put on and after they inspected it they said there was no need. Thank you Laguna Viejo - you're the best.
Recommended
CC
CHRISTINA C.
Aliso Viejo, CA
Volkswagen Passat
Verified Customer
Staff is great
Staff is great , very helpful. Always so nice!
Recommended
PG
PILI G.
Coto De Caza, CA
Lexus ES 330
Verified Customer
Great Service
Their certified technicians know how to identify problems, repair and maintain a vehicle. They are AAA approved. Very professional and friendly and their prices are far better than the Dealership. I will definitely recommend Laguna Viejo Auto Service to friends and relatives. They are great!
Recommended
JS
John S.
Laguna Niguel, CA
Jaguar XJ
Verified Customer
John said the business got his vehicle running but they could not find the problem it was having.
Recommended
This review was collected via phone interview by Customer Research Inc.
CD
Cory D.
Mission Viejo, CA
Jeep Grand Cherokee
Verified Customer
Cory said he has been using them for a long time. He thinks they are the greatest.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Rancho Santa Margarita, CA
GMC Terrain
Verified Customer
Friendly and fast service
I love this place place. Their staff is friendly and informative. The waiting area is clean and you can either read or watch TV as you wait. Ive been coming here for over 5 years and have always been satisfied with their service.
Recommended
RW
Ryan W.
Mission Viejo, CA
INFINITI G35 Coupe
Verified Customer
Ryan said the business is quick, has nice people and good communications.
Recommended
This review was collected via phone interview by Customer Research Inc.
PE
PARINAZ E.
Ladera Ranch, CA
Nissan Altima
Verified Customer
Great and prompt service
I have been bringing my car here for a while because I trust them. And I know that they will take great care of my car
I highly recommend them
I highly recommend them
Recommended
TM
TIM/SUSAN M.
Mission Viejo, CA
Ford Transit Connect
Verified Customer
quick and efficient
Friendly and informed lady at the counter and the work was done quickly and completely.
Recommended
BP
Brianna P.
Laguna Niguel, CA
MINI Cooper Hardtop
Verified Customer
Spoke with Brianna. She said the business was very helpful.
Recommended
This review was collected via phone interview by Customer Research Inc.
VA
VALERIE A.
Laguna Hills, CA
Lexus IS 250
Verified Customer
Very Happy
I have taken my car to Laguna Viejo Auto Service twice. I have been extremely happy with their service. They are always prompt and do what they say they are going to do. I would recommend them to friends.
Recommended
ME
MAGGIE E.
Mission Viejo, CA
Mazda CX-7
Verified Customer
Excellent service!
My tire allignment was such a smooth appt! Breanna set me up, and I left my car to take the short walk to Bed Bath and Beyond. Came back about 40 minutes later with my bags, paid, hopped in the car, and off I went.
Thank you!
Maggie
Thank you!
Maggie
Recommended
NB
NEAL B.
Mission Viejo, CA
Honda CR-V
Verified Customer
Awesome as always.
John and his crew are so good on getting to the problem quickly and finding the best solution. They are mechanics that you can truly trust.
Recommended
LR
LORETTA/CHUCK R.
Laguna Niguel, CA
Toyota Sequoia
Verified Customer
Chuck Ricciardi
We have been using the services of John and Laguna Viejo Auto for many years now. In a word "Trust" is the main reason we keep coming back. We have a couple vehicles over 100,000 miles and they are kept in great running shape by him and his team. I appreciate the communication and being kept up to date with information during repair needs. Thanks for taking care of us!
Recommended
CP
CINDY P.
Mission Viejo, CA
Toyota Camry
Verified Customer
Great service
I’m always pleased with service at Laguna Viejo. They are thorough as well as speedy.
Recommended
RU
RICHARD U.
Anaheim, CA
Volvo S60
Verified Customer
Great service
I am proud and trust in the service provided by John and his team. He did an excellent job. Thank U!
Recommended
BC
Brian C.
Ladera Ranch, CA
GMC Yukon XL
Verified Customer
Brian said the business is not perfect, but they do good work.
Recommended
This review was collected via phone interview by Customer Research Inc.
SS
Stephen S.
Mission Viejo, CA
Honda Odyssey
Verified Customer
Stephen said the service was timely.
Recommended
This review was collected via phone interview by Customer Research Inc.