Laird Noller Hyundai


Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

317 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
97% Would Recommend
100% Business Response
Latest Review 1 day ago
Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service department people are always friendly, attentive, and take care of my car needs quickly. "
The service department people are always friendly, attentive and take care of my car needs quickly.
Vehicle: 2010 Hyundai Elantra To
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 11:42 AM
Joseph P. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top Notch Service Dept"
I purchased a CPO Hyundai elsewhere, but both attendants bent over backwards for me. The explained everything, listened to me, work led to get services and repairs covered under warranty. Provided me info due me I that the seller has yet to provide.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/18/2017 04:32 AM
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great and Quick Service "
Took my 2008 Elantra in for an oil change and tire rotation. Jessica got me checked in and car started and finished within 45 minutes. Great service as always!
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 11:41 AM
Rodney O. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change and tire rotate"
Performed requested services in a timely manner with detailed info on tire treadwear and other checks performed.
Vehicle: 2016 Hyundai Azera
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/15/2017 04:39 PM
Dana S. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly and even better competent."
I live in Wichita, but I am often in Lawrence to visit my granddaughter (her parents too). I get great service from Hyundai in both locations.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/15/2017 03:45 AM
Diane H. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Staff was friendly, helpful and service was quick
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/12/2017 07:00 PM
Verified Customer on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience"
My service was on time, everyone was courteous, waiting room was comfortable.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/12/2017 11:55 AM
Diana E. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people that work there!"
The people in the service department are very friendly and professional. They explain everything to me and let me know how long the service will take.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 10/12/2017 05:51 AM
Chad W. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
The service advisor (Jessica) is always great to work with. Very personable and informative! I will continue to bring my car here.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/11/2017 10:18 AM
Jolene D. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service "
The work was done in half the time of the estimated given. Thanks
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/30/2017
Service Type: Repair
Review Created: 10/04/2017 12:26 PM
Tyler C A., Assistant Service Manager at Laird Noller Hyundai responded on 10/05/2017

Thank you very much for sharing your experience with us! If there is anything else that we can do for you please let us know.

Tyler Agler

Michael M. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good people"
Jessica in service always does a wonderful job. Everything was done as expected.
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 09/30/2017
Service Type: Repair
Review Created: 10/04/2017 10:22 AM
Tyler C A., Assistant Service Manager at Laird Noller Hyundai responded on 10/05/2017

Thank you very much for the 5 star review! This means a lot to Jessica as well as the Technician who did the work on your vehicle.

Tyler Agler

Verified Customer on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service staff"
Tyler and Jessica know their way around stuff. They’re not service advisors to up sell you unneeded services and are genuine and honest. Bought my car here and it gets serviced here!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/30/2017
Service Type: Repair
Review Created: 10/04/2017 10:11 AM
Tyler C A., Assistant Service Manager at Laird Noller Hyundai responded on 10/05/2017

Thank you very much for taking the time to take our survey and for leaving such great comments about our staff! Please let us know if there is anything else that we can do for you or your vehicle.

Tyler Agler

Jacob K. on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Competent personnel who are concerned about the customer and their car."
Have had great service since we bought the car and this trip was no different. Personnel did professional diagnostic of the problem on this visit. Work was done well and promptly.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 09/28/2017
Service Type: Repair
Review Created: 10/02/2017 11:20 AM
Tyler C A., Assistant Service Manager at Laird Noller Hyundai responded on 10/02/2017

Thank you very much for the great survey! This will help us spread the work of the great customer service that we provide here!

Tyler Agler

Verified Customer on 09/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient"
I am glad I have someplace to take my car while I am away from home, and at school.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/23/2017
Service Type: Maintenance
Review Created: 09/30/2017 06:20 PM
Tyler C A., Assistant Service Manager at Laird Noller Hyundai responded on 10/02/2017

Thank you very much for choosing us for the service work on your Hyundai! Please let us know if there is anything else that we can do for you.

Tyler Agler

Verified Customer on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Warranty Service "
Scheduled appointment, kept as planned. Service completed as expected. No issues whatsoever.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/22/2017 08:22 PM
Tyler C A., Assistant Service Manager at Laird Noller Hyundai responded on 09/23/2017

Thank you very much for the great review and the great comments!

Tyler Agler

Jon J. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"ready fora trip to Austin"
Going to Austin, TX the end of September, confident the Hyundai is ready.
Vehicle: 2012 Hyundai Elantra To
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 11:56 AM
Tyler C A., Assistant Service Manager at Laird Noller Hyundai responded on 09/20/2017

Thank you very much for the great review! Please let us know if there is anything else that we can do for you and have a great trip.

Tyler Agler

Ricky A. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome as Usual!"
Very good.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 10:15 AM
Tyler C A., Assistant Service Manager at Laird Noller Hyundai responded on 09/20/2017

Thank you very much for the great review and leaving the kind words!

Tyler Agler

Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
Care is taken in informing customer of their car needs. Well Done.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/19/2017 01:00 PM
Tyler C A., Assistant Service Manager at Laird Noller Hyundai responded on 09/19/2017

Thank you very much for the great review! Please let us know if there is anything else that we can do for you.

Tyler Agler

Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best"
Best service department in lawrence
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 11:22 AM
Tyler C A., Assistant Service Manager at Laird Noller Hyundai responded on 09/19/2017

Thank you for the kind words!

Tyler Agler

Jeff R. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Good courtesy car service and service desk help
Vehicle: 2008 Hyundai Veracruz
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/17/2017 01:04 PM
Tyler C A., Assistant Service Manager at Laird Noller Hyundai responded on 09/19/2017

Thank you for the great review and kind words!

Tyler Agler

Displaying Review 1 - 20 of 317 in total