Laird Noller Hyundai


Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

328 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
97% Would Recommend
100% Business Response
Latest Review about 9 hours ago
Verified Customer on 11/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Easy access"
Good
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/19/2017 08:22 PM
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Kyle D C., Assistant Manager at Laird Noller Hyundai responded on 11/20/2017

Thank you for your review, we strive to hard to achieve perfect surveys.  I hope in the future was can achieve that for you.  Looking forward to servicing your vehicle in the future.

Kyle Carroll
Assistant Manager
Hyundai Service
785-838-2355
kcarroll@lairdnoller.com
Rachelle S. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
Great service and clean shop
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 07:24 PM
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Kyle D C., Assistant Manager at Laird Noller Hyundai responded on 11/15/2017

Hi Rachelle,

Thank you for taking the time to submit a review.  I am so happy that we were able to fix your issue with the seats.  Please let me know if there is anything else we can do for you.

Kyle Carroll
Assistant Manager
Hyundai Service
785-838-2355
kcarroll@lairdnoller.com
CAROL M. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, service oriented, easy to work with"
Good experience
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/09/2017 03:45 PM
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Kyle D C., Assistant Manager at Laird Noller Hyundai responded on 11/09/2017

Carol,

Thank you for servicing with us and the kind word.  I really enjoyed meeting and talking with you.  Looking forward to working with you in the future.

Kyle Carroll
Assistant Manager
Hyundai Service
785-838-2355
kcarroll@lairdnoller.com
DAVID H. on 11/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks"
Great job
Vehicle: 2016 Hyundai Azera
Category: Service
Service Date: 10/28/2017
Service Type: Maintenance
Review Created: 11/04/2017 03:29 AM
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Kyle D C., Assistant Manager at Laird Noller Hyundai responded on 11/08/2017

David,

I really appreciate you coming in for your service, we look forward to helping you with you future service needs.

Kyle Carroll
Assistant Manager
Hyundai Service
785-838-2355
kcarroll@lairdnoller.com
Verified Customer on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and helopful service department"
Excellent
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/31/2017
Service Type: Repair
Review Created: 11/03/2017 12:52 PM
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Kyle D C., Assistant Manager at Laird Noller Hyundai responded on 11/08/2017

Thank you for the kind words, we will look forward to helping you again in your future services.

Kyle Carroll
Assistant Manager
Hyundai Service
785-838-2355
kcarroll@lairdnoller.com
Verified Customer on 10/31/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Employees were friendly and the facility was tidy. "
I'll probably return again in the future
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/28/2017
Service Type: Maintenance
Review Created: 10/31/2017 02:06 PM
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Kyle D C., Assistant Manager at Laird Noller Hyundai responded on 11/09/2017

Thank you for the kind words, we truly appreciate the business.  We look forward to servicing you in the future.

Kyle Carroll
Assistant Manager
Hyundai Service
785-838-2355
kcarroll@lairdnoller.com
Stephen D. on 10/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean and everybody is nice and friendly."
Same great service and friendly people working.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/24/2017
Service Type: Maintenance
Review Created: 10/26/2017 11:01 AM
Ronald B. on 10/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Great team of professionals.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/21/2017
Service Type: Maintenance
Review Created: 10/26/2017 05:18 AM
RONALD B. on 10/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Good service, friendly staff and clean facilities.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/21/2017
Service Type: Maintenance
Review Created: 10/26/2017 05:17 AM
Rachael M. on 10/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Help with what I needed! "
I was able to tow my car to the dealership and they took care of it from there which was a huge stress relief.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 10/18/2017
Service Type: Maintenance
Review Created: 10/25/2017 07:43 PM
Verified Customer on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience!"
The technician that I spoke with was very helpful and friendly, and the work completed on my car was done very quickly!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/20/2017
Service Type: Maintenance
Review Created: 10/24/2017 02:49 PM
Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service department people are always friendly, attentive, and take care of my car needs quickly. "
The service department people are always friendly, attentive and take care of my car needs quickly.
Vehicle: 2010 Hyundai Elantra To
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 11:42 AM
Joseph P. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top Notch Service Dept"
I purchased a CPO Hyundai elsewhere, but both attendants bent over backwards for me. The explained everything, listened to me, work led to get services and repairs covered under warranty. Provided me info due me I that the seller has yet to provide.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/18/2017 04:32 AM
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great and Quick Service "
Took my 2008 Elantra in for an oil change and tire rotation. Jessica got me checked in and car started and finished within 45 minutes. Great service as always!
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 11:41 AM
Rodney O. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change and tire rotate"
Performed requested services in a timely manner with detailed info on tire treadwear and other checks performed.
Vehicle: 2016 Hyundai Azera
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/15/2017 04:39 PM
Dana S. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly and even better competent."
I live in Wichita, but I am often in Lawrence to visit my granddaughter (her parents too). I get great service from Hyundai in both locations.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/15/2017 03:45 AM
Diane H. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Staff was friendly, helpful and service was quick
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/12/2017 07:00 PM
Verified Customer on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience"
My service was on time, everyone was courteous, waiting room was comfortable.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/12/2017 11:55 AM
Diana E. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people that work there!"
The people in the service department are very friendly and professional. They explain everything to me and let me know how long the service will take.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 10/12/2017 05:51 AM
Chad W. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
The service advisor (Jessica) is always great to work with. Very personable and informative! I will continue to bring my car here.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/11/2017 10:18 AM
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