Darrell's Auto Service

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785-272-8451
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Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

700 Reviews

5 star
87%
4 star
8%
3 star
2%
2 star
<1%
1 star
<1%
98% Would Recommend
Latest Review 9 days ago

Reviews

BM
Barbara M.
Croton, OH
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Barbara said the business was wonderful and worked with her to get her vehicle back.
Recommended
This review was collected via phone interview by Customer Research Inc.
JS
Jeff S.
Topeka, KS
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Jeff said they do good, honest work.
Recommended
This review was collected via phone interview by Customer Research Inc.
AB
Adam B.
Topeka, KS
Toyota Celica
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Adam said he recommends this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rebecca C. from Darrell's Auto Service responded on 05/09/2018

Thank you Adam, we appreciate you and your business with us!

BD
Barbara D.
Topeka, KS
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Barbara said the staff filled her vehicle with gas and checked her tires.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rebecca C. from Darrell's Auto Service responded on 05/09/2018

Barbara, we are happy to have you as a customer, thank you for your business.

JS
Jerry S.
Topeka, KS
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018
Bearing repair
Darrell's is a business we trust. They have never steered us wrong or tried to up-sell us on other services. Kevin and his group are straight shooters and honestly care for their customers. We had to have a wheel bearing replaced right before a big trip out of town. They were able to get us in and fixed up before closing time and the car rode like a dream. This IS a business I would recommend to friends and family; we take all our vehicles there and don't plan to stop anytime soon.
Recommended
Rebecca C. from Darrell's Auto Service responded on 05/09/2018

Jerry, we are so appreciative of your business but also your kind words as we truly do care for our customers.  The trust you place with us isnt taken lightly! Thank you!

TS
Taylor S.
Berryton, KS
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Taylor said the service at this business was perfect. She had no complaints.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rebecca C. from Darrell's Auto Service responded on 05/09/2018

Thank you Taylor we appreciate you and your business with us!

DC
David C.
Topeka, KS
GMC Acadia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
David said he would recommend the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rebecca C. from Darrell's Auto Service responded on 05/09/2018

Thank you David, we appreciate your business and any recommnedations!

MR
Mark R.
Kansas
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Mark said the business was great to work with. They treated him well.. They did what they said they would. He was very satisfied,
Recommended
This review was collected via phone interview by Customer Research Inc.
Rebecca C. from Darrell's Auto Service responded on 05/09/2018

Mark, we are so happy to hear your experience with our staff was great one.  Thank you for your business!

DE
DENISE E.
Topeka, KS
Chevrolet Cobalt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
Really fast service
I came in unscheduled, to have an oil change and general look-see of my car. Darrell's was on it almost immediately, and I was out of the place in just over half an hour. The price is reasonable too. Since I've brought my cars to Darrell's, on the advice of a friend, I've never had to worry about them.
Recommended
Rebecca C. from Darrell's Auto Service responded on 05/09/2018

Thank you Denise, we really appreciate your business with us, also thank your friend who sent you our way! As always for any future car care needs dont hesitate to give us a call!

JT
Jason T.
Topeka, KS
Nissan Versa
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Spoke with Stacy. She said she had really good luck at this business. The staff were really helpful and she liked them. It was a really good experience.
Recommended
This review was collected via phone interview by Customer Research Inc.
KC
Keith C.
Mayetta, KS
GMC Terrain
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Keith said this business took care of the problem. It got him in and out really fast.
Recommended
This review was collected via phone interview by Customer Research Inc.
LB
Leslie B.
Effingham, KS
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Leslie said the business did a great job and everyone is always nice and professional.
Recommended
This review was collected via phone interview by Customer Research Inc.
ML
Mike L.
Topeka, KS
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
Excellent service
The work is always superior. The prices are reasonable. The personnel are friendly and respectful. You can trust Darrell's. ooo
Rebecca C. from Darrell's Auto Service responded on 05/09/2018

Mike,
Thank you for your continued business with us, we really appreciate it! As always for any future car care needs we'll be here!

CP
Christina P.
Topeka, KS
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Christina said she would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Kevin C., owner from Darrell's Auto Service responded on 05/09/2018

Christina, we appreciate any recommendations that you give as word of mouth is the best marketing a business can have.  Thank you for your business!

JC
Janda C.
Topeka, KS
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Janda said she likes this business. The staff all do a good job and don't forget anything.
Recommended
This review was collected via phone interview by Customer Research Inc.
Kevin C., owner from Darrell's Auto Service responded on 05/09/2018

Janda, thank you for your kind words and business with us, we appreciate it! for any future car care needs please dont hesitate to give us a call.

JG
Janet G.
Topeka, KS
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Janet said they are always good to work with. She goes there often. They are reliable and honest.
Recommended
This review was collected via phone interview by Customer Research Inc.
Kevin C., owner from Darrell's Auto Service responded on 05/09/2018

Janet, thank you for your continued business with us, its customers like yourself that keep small businesses going! We appreciate you!

RC
Richard C.
Topeka, KS
Toyota Avalon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Richard said he's always been very happy with the service he receives.
Recommended
This review was collected via phone interview by Customer Research Inc.
Kevin C., owner from Darrell's Auto Service responded on 05/09/2018

Richard, we are so happy to hear that you have had consistent quality service from our staff and appreciate your business with us. We hope for any future car care needs that you will come see us!

EM
Eric M.
Tecumseh, KS
GMC Sierra 1500
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2018 Category: Service
Eric said he was very impressed with the service. It was very prompt. The staff was able to get him in and out quickly on a Saturday morning, which he was thankful for. He stated he felt the prices for the services were a bit high.
Recommended
This review was collected via phone interview by Customer Research Inc.
Kevin C., owner from Darrell's Auto Service responded on 05/09/2018

Eric,
we are so happy to hear that you had a great experience with our staff and their work.  Getting our customers in and out quickly but with quality service is important in this day in age.  Thank you for your business and we look forward to helping you for and future car care needs.

LT
Larry T.
Smith Center, KS
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04/02/2018
Quick Service friendly service
Can always count on getting my oil changed and over all look at tires on my vehicle never had any problem getting in while I'm in Topeka KS Thanks so much for your service and a pleasure doing business with you. Very satisfied
Recommended
Kevin C., owner from Darrell's Auto Service responded on 04/04/2018

Larry,

Thank you so much for your continued business, we appreciate you!

DC
Darla C.
Smith Center, KS
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04/02/2018
What a great place for your auto services I drive from smith center KS to have my car serviced purched a vehicle 2014 haven't had any other service station work on my vehicle Just had new tires put on best of Topeka for sure
What a great vehicle service center I drive around 220 miles to have my car serviced by Darrell service fast & friendly service purchased my vehicle 2014 new they are the only place I would take my car thank you Darrell you are the best of Topeka you rock chalk. New tires are great
Recommended
Kevin C., owner from Darrell's Auto Service responded on 04/04/2018

Darla,
wow now that is some customer loyalty and we definitely appreciate it! Thank you for your continued business.