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Darrell's Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,565 Reviews)
90
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores
4.0
ReScore Average
90
Net Promoter Score ®

Business Details

About

Darrell's Shell Service is conveniently located in Topeka, Kansas. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Darrell's Shell Service is conveniently located in Topeka, Kansas. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Repair, Towing Service, Car Maintenance
Contact
(785) 272-8451

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4300 SW 21st St Topeka, KS 66604
Darrell's Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,565 Reviews)

KK
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KYMRY K.
Topeka, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Kymry’s review
They changed the oil fairly quickly and they have a pleasant shop to wait in

DP
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DENNIS P.
Topeka, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Excellent Service
I experienced another round of excellent service with Darrell’s service department — tires and ball joints.

MF
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MIKE F.
Topeka, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
In and out service
Took wife's car in for oil change and work on arm-rest expecting to pick it up next day. A couple of hours later, notified that work was done and ready to be picked up. Great job and fast.

MF
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MIKE F.
Topeka, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Great job!!
Darrell's does an excellent job with cars. The service is fast and friendly, and the workers keep you up to date on what is needed to repair and potential costs.

Verified Customer
Topeka, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Auto repair, alternator replacement
I didn't bring my truck in until 2:30, I picked it up at 5:45, done and ready to go. Very happy, I would recommend them to anyone.

JH
JOSH H.
Topeka, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
Reliable, affordable and friendly.
Great place. They called to confirm additional repairs before repairing. Super friendly, affordable, timely and down to earth.

JR
JANE R.
Topeka, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Tahoe repair
Thank you for always amazing service!

Verified Customer
Topeka, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Excellent service
They do great work and super timely.

Verified Customer
Topeka, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Oil change
Excellent service every time . when I leave the shop, I know my car has been taken care of well. The staff are always friendly and very helpful to answer my questions.
Ashley C., Customer service from Darrell's Service responded on 06/27/2025 10:57 AM

Thank you, we appreciate your business with us!


LB
LISA B.
Topeka, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Good service nice guys.
I paid half of what some wanted to charge me for an oil change which is always a plus. Fast service nice employees is what keeps me coming back.
Ashley C., Customer service from Darrell's Service responded on 06/27/2025 10:58 AM

Thank you Lisa, we appreciate you!


AS
Andrew S.
Topeka, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2025
verified customerVerified Customer
10
Work done as promised
Appreciate scheduling convenience and work completed as promised
Ashley C., Customer service from Darrell's Service responded on 06/27/2025 10:58 AM

Thanks Andrew, we are happy we can offer flexibility and quality service. We appreciate you and your business with us!


JF
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JULIE F.
Topeka, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Awesome as usual!
Dropped off and done quickly!
Ashley C., Customer service from Darrell's Service responded on 06/20/2025 03:42 PM

Julie, we are happy we were able to get your vehicle in and done in a quick, yet quality manner. We appreciate you and your business with us, thank you!


MQ
MARILYN Q.
Topeka, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Excellent service, always fair in price!
Everything is completely explained on my ticket and I never leave Darrell’s without any doubt of my car’s repairs!!
Ashley C., Customer service from Darrell's Service responded on 06/20/2025 03:41 PM

Marilyn we are so happy to hear this, as the trust you place in us and our work is never taken lightly.  Thank you for your business with us!


SP
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Stanley P.
Topeka, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Juneteenth Oil Change
They looked busy but I stopped by at 8a.m. and Kevin the ringmaster/owner said if I left it they could probably get it done and they are so thorough. Checked tires, noticed a weird sound they said sounded like a bearing on my old beater..called me to say a couple of minor things needed replaced do I give permission..
In this disposable world of 2025 these guys know some of us r conserving our resources and are not trying to impress, just want to get to work, drive to Lawrence, etc.
Like how I remember things in the old days. Ethical! Beyond.competent, they are excellent. Good people. The scope of work they can repair is remarkable
Thanks, Kevin and the hard-working gang!
Ashley C., Customer service from Darrell's Service responded on 06/20/2025 03:40 PM

Thank you Stanley, ethical is a great word as we take the trust our customers place in us and our work seriously.  We appreciate you and your business with us. Thank you again!


PS
Paul S.
Topeka, KS
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/18/2025
verified customerVerified Customer
8
Expensive to tighten a battery terminal connection
This was an expensive to tighten a battery terminal connection
Ashley C., Customer service from Darrell's Service responded on 06/20/2025 03:38 PM

Paul, we want to thank you for your business with us.  We keep our pricing competitive with the market and do the best we can to keep the cost down.  We appreciate your business with us, for any future car care needs we're here if you call!

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