Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76
4.8

( 611 Reviews )

ReScore Reviews™ (14)

ReScore
Overall Rating 4.8571457/5Overall Rating 4.8571457/5Overall Rating 4.8571457/5Overall Rating 4.8571457/5rating 4.8571457
Original
Overall Rating 2.42857/5Overall Rating 2.42857/5rating 2.42857rating 2.42857rating 2.42857
96% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


JW
John W.
Lawrence, KS
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
replaced starter
I was pretty sure it was the starter which was confirmed with diagnosis. Fortunately they had the part in stock and replaced by mid-afternoon and is working fine now. I was provided rides home and then back when finished so I was able to better utilize my time.
Kyle D C., Service Manager from Laird Noller Hyundai responded on 11/11/2019

John,

Thank you for the 5 star review and the wonderful words.  We truly appreciate your business.  If there is anything we can do please do not hesitate to call.

Again thank you,

Kyle Carroll
Service Manager
Hyundai Service
785-838-2355
kcarroll@lairdnoller.com

RF
Robert F.
Lawrence, KS
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Service Department Visit
Every aspect of this first service visit was outstanding.
Kyle D C., Service Manager from Laird Noller Hyundai responded on 11/05/2019

Robert, 

Thank you for the 5 star review, we truly appreciate your business.  If there is anything we can do please do not hesitate to call.

Again thank you,

Kyle Carroll
Service Manager
Hyundai Service
785-838-2355
kcarroll@lairdnoller.com

GB
Garry B.
Lawrence, KS
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Service
Quick Service
Courteous and timely. Didn't try to sell me anything I didn't need.
Kyle D C., Service Manager from Laird Noller Hyundai responded on 11/02/2019

Garry,

Thank you the AMAZING review, we truly appreciate the 5 stars.  If there is anything we can do please do not hesitate to call.

Again thank you,

Kyle Carroll
Service Manager
Hyundai Service
785-838-2355
kcarroll@lairdnoller.com

NB
Norma B.
Lawrence, KS
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
Great experience!
Fast and friendly service! AND I mean fast!!😊
Kyle D C., Service Manager from Laird Noller Hyundai responded on 11/02/2019

Norma,

Thank you for being a loyal customer and for the 5 star review, We truly appriecate your business.  If there is anything we can do please do not hesitate to call.

Again thank you,

Kyle Carroll
Service Manager
Hyundai Service
785-838-2355
kcarroll@lairdnoller.com

LR
Liam R.
Topeka, KS
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019 Category: Service
Courteous Professional Service
They always provide me excellent service.
Kyle D C., Service Manager from Laird Noller Hyundai responded on 10/30/2019

Liam,

We always appreciate your business and 5 star reviews.  If there is anything we can do please do not hesitate to call.

Thank you for being a loyal customer,

Kyle Carroll
Service Manager
Hyundai Service
785-838-2355
kcarroll@lairdnoller.com

Verified Customer
Lawrence, KS
2016 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2019 Category: Service
Professional & courteous
Delivered as promised
Kyle D C., Service Manager from Laird Noller Hyundai responded on 10/27/2019

Thank you for your 5 stars review.  We truly appreciate your business and look forward to your next visit.

Again thank you,

Kyle Carroll
Service Manager
Hyundai Service
785-838-2355
kcarroll@lairdnoller.com

KS
Kim S.
Ottawa, KS
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2019 Category: Service
Friendly and Straight forward
I appreciate Kyle and the staff at Laird Noller service. They are friendly and straight forward with what needs to be done. They will tell you if it is something that is needed now or can wait a bit. They treat you like you want to be treated. Never have I felt like I was stupid asking a question about my car like other service centers.
Kyle D C., Service Manager from Laird Noller Hyundai responded on 10/26/2019

Kim,

Thank you for nice words, all of use at Laird Noller truly value you as a customer and appreciate your business.  If there is anything we can do please do not hesitate to call.

See you on the next visit and thank you for the 5 stars,

Kyle Carroll
Service Manager
Hyundai Service
785-838-2355
kcarroll@lairdnoller.com

Verified Customer
Lawrence, KS
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Quick service
Quick service
Kyle D C., Service Manager from Laird Noller Hyundai responded on 10/25/2019

Thank you for the AMAZING review.

Kyle Carroll
Service Manager
Hyundai Service
785-838-2355
kcarroll@lairdnoller.com

JD
Jennifer D.
Eudora, KS
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Awesome as always
The Service Department is the best one I have ever worked with. It is so easy to book an appointment and the reminders are so appreciated. The Service team was very fast in servicing my vehicle. They are so polite and personable. It is always a pleasant experience
Kyle D C., Service Manager from Laird Noller Hyundai responded on 10/25/2019

Jennifer, 

What an AMAZING review, we truly value and appreciate your business.  If there is anything we can do please do not hesitate to call.  See you on the next visit.

Thank you,

Kyle Carroll
Service Manager
Hyundai Service
785-838-2355
kcarroll@lairdnoller.com

PN
Patrick N.
Lawrence, KS
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Very Good Service
Fast, moderately priced, polite,
Kyle D C., Service Manager from Laird Noller Hyundai responded on 10/24/2019

Patrick,

Thank you for the AMAZING review, we truly appreciate your business.   If there is anything we can do please do not hesitate to call.

Again thank you,

Kyle Carroll
Service Manager
Hyundai Service
785-838-2355
kcarroll@lairdnoller.com

Verified Customer
Mc Louth, KS
2015 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019 Category: Service
Knowledgeable
Service staff are friendly and helpful
Kyle D C., Service Manager from Laird Noller Hyundai responded on 10/23/2019

Thank you for taking the time to leave such an AMAZING review, we truly do appreciate your business.   If there is anything we can do please do not hesitate to call.

Again thank you,

Kyle Carroll
Service Manager
Hyundai Service
785-838-2355
kcarroll@lairdnoller.com

SM
Sharla M.
Eudora, KS
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Great service
Fast service with great costumer service
Kyle D C., Service Manager from Laird Noller Hyundai responded on 10/21/2019

Sharla,

Thank you for the AMAZING review, we truly appreciate your business.  If there is anything we can do please do not hesitate to call.

Again thank you,

Kyle Carroll
Service Manager
Hyundai Service
785-838-2355
kcarroll@lairdnoller.com

JC
Joan C.
Baldwin City, KS
2011 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2019 Category: Service
It's close to home
I was very happy , they gave me a car to drive.l
Kyle D C., Service Manager from Laird Noller Hyundai responded on 10/19/2019

Joan,

Thank you for taking the time to fill out the review.  I am glad you were happy with your service.  Let us know what we can do in the future to earn your 5 stars.   See you on the next visit.

Again thank you,

Kyle Carroll
Service Manager
Hyundai Service
785-838-2355
kcarroll@lairdnoller.com

RL
Richard L.
Lawrence, KS
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2019 Category: Service
Great
Fantastic
Kyle D C., Service Manager from Laird Noller Hyundai responded on 10/19/2019

Richard,

We thank you for the continued volatility.  We there is anything we can do please do not hesitate to call.

Again thank you,

Kyle Carroll
Service Manager
Hyundai Service
785-838-2355
kcarroll@lairdnoller.com

Verified Customer
Lawrence, KS
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Quick and easy.
All is well.
Kyle D C., Service Manager from Laird Noller Hyundai responded on 10/17/2019

Thank you for the WONDERFUL review, we truly appriecate your business.  If there is anything we can do please do not hesitate to call.

Again thank you,

Kyle Carroll
Service Manager
Hyundai Service
785-838-2355
kcarroll@lairdnoller.com

RR
Robert R.
Ottawa, KS
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Great service and friendly service
Service was prompt and staff very friendly. Asked for a special favor with a trip impending and they were glad to be of service. Shout out to Dakota.
Kyle D C., Service Manager from Laird Noller Hyundai responded on 10/14/2019

Bob,

It is always a pleasure seeing you, Thank you for taking the time to fill out the review.  See you on the next visit.

Again thank you,

Kyle Carroll
Service Manager
Hyundai Service
785-838-2355
kcarroll@lairdnoller.com

VE
Von E.
Lawrence, KS
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019 Category: Service
Just dropped in....and walked out with a fix
Saturday morning and an annoying service light needed attention. They were able to diagnose the problem, had the part in stock, and got me out in about 30 minutes.
Kyle D C., Service Manager from Laird Noller Hyundai responded on 10/11/2019

Von,

Thank you so much for the GREAT review,  we truly value and appreciate your business.  If there is anything we can do please do not hesitate to call.

Again thank you,

Kyle Carroll
Service Manager
Hyundai Service
785-838-2355
kcarroll@lairdnoller.com

RF
Randy F.
Lawrence, KS
2016 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2019 Category: Service
Service
Great service, guys are great!!!!
Kyle D C., Service Manager from Laird Noller Hyundai responded on 10/06/2019

Randy,

Thank you so much for taking the to leave a 5 star review.  We truly value you as a customer and appreciate your business.  If there is anything we can do please do not hesitate to call.

Again thank you and see you on the next visit,

Kyle Carroll
Service Manager
Hyundai Service
785-838-2355
kcarroll@lairdnoller.com

Verified Customer
Lawrence, KS
2008 Hyundai Entourage
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/03/2019 Category: Service
my experience
vehicle was 12 years old...needed repairs were going to be costly...decided to purchase a new Hyundai Santa Fe
Kyle D C., Service Manager from Laird Noller Hyundai responded on 10/03/2019

Thank you for taking the time to leave a review, we truly appreciate your business and we look forward to taking care of your new vehicle.  If there is anything we can do please do not hesitate to call.

Again thank you,

Kyle Carroll
Service Manager
Hyundai Service
785-838-2355
kcarroll@lairdnoller.com

JH
Joshua H.
Lawrence, KS
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019 Category: Service
Great customer service
Phenomenal customer service. I will definitely recommend this place to family and friends.
Kyle D C., Service Manager from Laird Noller Hyundai responded on 10/02/2019

Josh,

Thank you for the 5 star review, we truly do appreciate your business and taking the time to fill out the review.  If there is anything we can do please do not hesitate to call.

Again thank you,

Kyle Carroll
Service Manager
Hyundai Service
785-838-2355
kcarroll@lairdnoller.com