Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

5263 Reviews

ReScore Reviews™ (138)

ReScore
Overall Rating 4.5217407/5Overall Rating 4.5217407/5Overall Rating 4.5217407/5Overall Rating 4.5217407/5rating 4.5217407
Original
Overall Rating 2.2536232/5Overall Rating 2.2536232/5rating 2.2536232rating 2.2536232rating 2.2536232
95% Would Recommend
100% Business Response
Latest Review 26 minutes ago

Reviews


RS
Randy S.
Lakeland, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Service
Service is the best esp when jess is your service advisor

LK
Loretta K.
Lakeland, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Your people are always so polite and helpful.. to me.. and i do so appreciate it..
I can say I come to your establishment very happy because i know that i will be helped and treated very well.. thank you .....

AM
Amelia M.
Lakeland, FL
2014 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Excellent fast service
Girls were awsome fast and knowledgeable

KS
Kathy S.
Auburndale, FL
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Good service friendly people.
Jessica always greets you with a smile always do friendly and hdlpful

Verified Customer
Lakeland, FL
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Excellent service
Everything done well, plus a free car wash!

JO
Janet O.
Eagle Lake, FL
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Always a great experience
Came in for major work on my Tucson. the additional work was promised in 1 hour and they were done in one hour. A great experience.

Verified Customer
Lakeland, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Great place
My experience here was fantastic. Jeff was great. He explained everything thoroughly and took care of everything I needed. I really appreciate his hard work along with those who cares for my car. Thank you so much.

RM
Rodney M.
Mulberry, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Hospitality
Yes

Verified Customer
Lakeland, FL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Good service
Satisfied with all

Verified Customer
Lakeland, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2019 Category: Service
Good service
Loved the shuttle service.

They were supposed to reset the service countdown but it stills the same.

Diagnostic for the vehicle was very complete, know I can decide what to do with enough information. Really liked the use of technology to informed the diagnostic results.

MF
Michael F.
Auburndale, FL
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Great service
Great friendly service

KM
Karlene M.
Mulberry, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
My service provider
Jessica is aersome!

RS
Rick S.
Whitehouse Station, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Fast service
I'm live in NjJ had rear brakes done seam fine but smell hoping normal service alway great had engine replaced under warranty but took a month. I would use dealer again if in fla

KB
Kathryn B.
Plant City, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Good friendly & prompt service!
Quick service / had appointment- right on time - done and out within the hour and car washed too!!👍👍

DD
David D.
Mulberry, FL
2007 Hyundai Entourage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
service
great service advisors namely Jessica Ginn and mechanical technican Sam Rossa

KB
Kenneth B.
Plant City, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Quality Service
I have only used this Dealership for my Service needs. Every time I am treated with respect and professionalism. Jesse gets you in and out in a timely manner with a smile. I would not go anywhere else.

RA
Rebecca A.
Polk City, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Friendly staff
The staff was friendly.

RL
Robert L.
Lakeland, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Drop in service
I had a problem that came up quickly and I dropped in for service on a Sat morn. I was served promptly and and courteously the same as if I had an appointment

KB
Kathleen B.
Lakeland, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
engine replacement
pleasant people good efficient service.

LS
Lisa S.
Kathleen, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Friendly service
Jessica is always so friendly and she understands I don't have time to wait due to my job. She always gets me in and gets me out.
Daniel G., Digital Media Director from Lakeland Hyundai responded on 01/17/2019

Lisa

Thank you for your rating and review. We are so glad that Jessica can continue to provide a quality service for you and every customer. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268