ReScore Reviews™ (93)

ReScore
Overall Rating 4.4946213/5Overall Rating 4.4946213/5Overall Rating 4.4946213/5Overall Rating 4.4946213/5rating 4.4946213
Original
Overall Rating 2.19565/5Overall Rating 2.19565/5rating 2.19565rating 2.19565rating 2.19565
95% Would Recommend
100% Business Response
Latest Review about 4 hours ago
Sondra C. on 01/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service is prompt and helpful info is nice."
I am always taken care of promptly.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/21/2018 12:28 PM
James H. on 01/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Fast and Friendly Service!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/21/2018 06:41 AM
Lahoma S. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistantly good service"
Always a good experience, thank you!
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/20/2018 06:04 PM
David C. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy to work with"
Jessica rocks
Vehicle: 2014 Hyundai Equus
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/20/2018 10:24 AM
Harold R. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very professional, friendly, and comfortable "
Enjoy my turbo and the friendly staff here.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 12/22/2017
Service Type: Repair
Review Created: 01/20/2018 09:38 AM
Shirley M. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service review"
Always had good service here. Only had one issue a couple of years ago and it was resolved. Will continue with Lakeland Auto Mall. Never had my Santa Fe serviced anywhere else.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/20/2018 06:42 AM
Diana W. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Experience great"
Good job in a timely manner
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/20/2018 06:31 AM
Sallie C. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Everyone was efficient, knowledgeable and courteous.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/19/2018 09:15 PM
Michael S. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Took my car in for a routine oil change, got it back looking like a brand new car !
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/19/2018 06:01 PM
Matthew G. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience "
As always a great experience:)
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/19/2018 04:54 PM
Vickie F. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People always friendly and helpful and knowledgeable."
This dealership is well run and has great people working there.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/19/2018 03:00 PM
Verified Customer on 01/19/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
The staff are friendly and helpful.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/19/2018 02:51 PM
Daniel G., Digital Media Director at Lakeland Hyundai responded on 01/20/2018

Thank you for your rating and review and for returning the wrench. We apologize for leaving the wrench in your vehicle as every vehicle is supposed to be inspected after service. We will work with our teams to help ensure that this does not happen to anyone else and if we can do anything, don't hesitate to ask... we're her to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Olivia M. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service "
The two women at the desk were very helpful and the one lady I believe her name was Lisa print out what I need to get service and price I really appreciate that. And my car was was ready before I needed ed it which was a great plus!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/17/2018
Service Type: Repair
Review Created: 01/19/2018 02:26 PM
Carol G. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick fast serv5"
Very quick and efficient service. They took care of all my problems and even cleaned my car each time.
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/19/2018 01:39 PM
Daniel G., Digital Media Director at Lakeland Hyundai responded on 01/19/2018

Thank you for your rating and review. Thank you for coming back to Lakeland Hyundai Service and we're glad we can continue to earn your business. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Verified Customer on 01/19/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service Appointment"
Very nice facility
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/17/2018
Service Type: Repair
Review Created: 01/19/2018 12:32 PM
Daniel G., Digital Media Director at Lakeland Hyundai responded on 01/19/2018

Thank you for your rating and review. If we could have done anything differently during your last service experience to make your visit better, please let us know. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Verified Customer on 01/19/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"longer wait"
Wait was longer than expected
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/19/2018 10:51 AM
Daniel G., Digital Media Director at Lakeland Hyundai responded on 01/19/2018

Thank you for your rating and review. We apologize for not meeting your service expectations and for the wait to complete your service. We will continue to work with our teams to improve the quality of service and time it takes to complete every customer experience. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Nelson B. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kaguabanga"
Good
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/19/2018 09:00 AM
Daniel G., Digital Media Director at Lakeland Hyundai responded on 01/19/2018

Thank you for your rating and review. We're hoping that means our teams did a good enough job and that we met your service expectations.  If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
David M. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dependable, friendly, knowledgeable "
Great
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/19/2018 06:01 AM
Daniel G., Digital Media Director at Lakeland Hyundai responded on 01/19/2018

Thank you for your rating and review. Thank you for coming to Lakeland Hyundai Service and if we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Lorie F. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"quick and friendly"
The service agents greeting me immediately. After inspecting my car, they provided a list of repairs/maintenance that were urgent, needed in the next 6 months, and needed a year down the road. They weren't pushy - just provided the recommendation and let me decide what to do
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/19/2018 05:46 AM
Daniel G., Digital Media Director at Lakeland Hyundai responded on 01/19/2018

Thank you for your rating and review. We appreciate your great feedback and we make it our goal every day to educate the customer without making them feel like they are being pushed or pressured for any service. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Catherine G. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
I had great service along with a great service representative.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/19/2018 05:41 AM
Daniel G., Digital Media Director at Lakeland Hyundai responded on 01/19/2018

Thank you for your rating and review. We want every customer to have a great service experience every time. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
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