Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(6,995 Reviews)

ReScore Reviews™ (287)

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
96% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


BD
Billy D.
Lakeland, FL
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2021 Category: Service
Excellent service
Excellent car and Car care.

DB
David B.
Zephyrhills, FL
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2021 Category: Service
Service appointment
Great service in a timely manner.

RM
Robert M.
Lake Alfred, FL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2021 Category: Service
Costumer
The service professional are great to deal with. The waiting area is great. It’s nice to have coffee, water and donuts while you wait for your service to be completed.

GC
Geraldine C.
Tampa, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2021 Category: Service
Mrs
An overall great experience

Verified Customer
Bend, OR
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2021 Category: Service
Warranty work
Will return for any problems

Verified Customer
Bartow, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2021 Category: Service
Tom Wolf
Great sales rep
JESSICA L A., Service Manager from Lakeland Hyundai responded on 01/06/2021

Thank you for your great rating. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122

WS
William S.
Lake Wales, FL
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2021 Category: Service
Hyundai service
I called to schedule a service appointment because 2 lights were on air sensor failure and were told they were all booked the next day but could bring my car in and they would work it in. We needed a service with oil change as well. They took our car right in and we soon had it back.
Excellent service
JA
JESSICA L A., Service Manager from Lakeland Hyundai responded on 01/06/2021

We truly appreciate your business and thank you for choosing Lakeland Hyundai. If we can do anything, just let us know.

Jessica Alexander
Hyundai Service Manager
863-577-5122

JM
John M.
Winter Haven, FL
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/04/2021 Category: Service
Staff, cleanliness.
Our sales rep, Shaun Dotting, is such a pleasant young man. Shaun took time to greet us and to explain questions I had about cell phone connection.

Anthony was a service rep and was very polite and informative.
JA
JESSICA L A., Service Manager from Lakeland Hyundai responded on 01/06/2021

We truly appreciate your business and thank you for choosing Lakeland Hyundai. If we can do anything, just let us know.

Jessica Alexander
Hyundai Service Manager
863-577-5122

Verified Customer
Clermont, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2021 Category: Service
Service is great and a friendystaff
Samantha is extremely cordial and efficient and would recommend her to anyone
JESSICA L A., Service Manager from Lakeland Hyundai responded on 01/06/2021

We truly appreciate your business and thank you for choosing Lakeland Hyundai. If we can do anything, just let us know.

Jessica Alexander
Hyundai Service Manager
863-577-5122

LC
Lourdes C.
Lakeland, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2021 Category: Service
friendly service
great service
JA
JESSICA L A., Service Manager from Lakeland Hyundai responded on 01/06/2021

We truly appreciate your business and thank you for choosing Lakeland Hyundai. If we can do anything, just let us know.

Jessica Alexander
Hyundai Service Manager
863-577-5122

AM
Amy M.
Lakeland, FL
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2021 Category: Service
Friendly Dealership
We purchased a 2020 Sante Fe from Lou at this dealership. We had a good experience with him and the dealership overall and would recommend both. We've had a similarly good experience with the Service Department.
JA
JESSICA L A., Service Manager from Lakeland Hyundai responded on 01/06/2021

We truly appreciate your business and thank you for choosing Lakeland Hyundai. If we can do anything, just let us know.

Jessica Alexander
Hyundai Service Manager
863-577-5122

EP
Edward P.
Lake Wales, FL
2020 Hyundai Palisade
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/03/2021 Category: Service
Professional and friendly service
The service crew are well trained and pleasant to deal with. Able to explain things with satisfaction
JA
JESSICA L A., Service Manager from Lakeland Hyundai responded on 01/06/2021

We truly appreciate your business and thank you for choosing Lakeland Hyundai. If we can do anything, just let us know.

Jessica Alexander
Hyundai Service Manager
863-577-5122

MK
Melissa K.
Lake Wales, FL
2015 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2021 Category: Service
Taking Care of Customers
Had a few communication issues with Fred. Another service adviser and service manager stepped in and made sure we were taken care of. The service manager took the initiative and fixed one issue with the vehicle herself within seconds!

Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/01/2021 Category: Service
Schedule your appointment with Samantha
Samantha communicates with you about the status of your vehicle and actually listens to you when you bring the car into their service area. She will also let you know if they are not able to take care of an issue that day. I feel like a valued customer whenever I am helped by Samantha or service manager, Jessica.
JA
JESSICA L A., Service Manager from Lakeland Hyundai responded on 01/06/2021

We truly appreciate your business and thank you for choosing Lakeland Hyundai. If we can do anything, just let us know.

Jessica Alexander
Hyundai Service Manager
863-577-5122

KB
Kathryn B.
Plant City, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2021 Category: Service
Oil change
Always done good.. tires checked... washed..
JA
JESSICA L A., Service Manager from Lakeland Hyundai responded on 01/06/2021

We truly appreciate your business and thank you for choosing Lakeland Hyundai. If we can do anything, just let us know.

Jessica Alexander
Hyundai Service Manager
863-577-5122

RW
Richard W.
Mulberry, FL
2014 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2020 Category: Service
Professionalism
Service personal!
JA
JESSICA L A., Service Manager from Lakeland Hyundai responded on 01/06/2021

We truly appreciate your business and thank you for choosing Lakeland Hyundai. If we can do anything, just let us know.

Jessica Alexander
Hyundai Service Manager
863-577-5122