Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

4699 Reviews

ReScore Reviews™ (119)

ReScore
Overall Rating 4.4957993/5Overall Rating 4.4957993/5Overall Rating 4.4957993/5Overall Rating 4.4957993/5rating 4.4957993
Original
Overall Rating 2.2033939/5Overall Rating 2.2033939/5rating 2.2033939rating 2.2033939rating 2.2033939
95% Would Recommend
100% Business Response
Latest Review about 12 hours ago

Reviews


WW
Wanda W.
Lakeland, FL
2017 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Professional
Very Professional and friendly and kept to the scheduled time

JB
James B.
Lakeland, FL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Friendly helpful staff!
Thanks for finding the nail that was causing my low tire pressure light to come on and patching it! The new windshield wipers work great too!

Verified Customer
Lakeland, FL
2014 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Warm welcoming environment
Amazing staff and great service! David was great and I had my car back fast!

LM
Lydia M.
Lakeland, FL
2016 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Hyundai the best!
Because they do a great job

CB
Christina B.
Plant City, FL
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Good service
Everything went as expected. Good job!

EH
Emily H.
Lakeland, FL
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Great service!
Loved my service here!

RG
Robert G.
Lakeland, FL
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Service
Great Job
Daniel G., Digital Media Director from Lakeland Hyundai responded on 09/18/2018

Robert

Thank you for your rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268

DL
Dana L.
Lakeland, FL
2014 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Best service
The service has no comparison. Your service team goes above and beyond to ensure all customer needs are met. They even provide a temporary office space so I could workmy job remotely in a quiet space instead of the in customer waiting area.
Daniel G., Digital Media Director from Lakeland Hyundai responded on 09/18/2018

Dana

Thank you for your rating, review and kind words. We work with our teams every day to help ensure we provide great service for every customer and try to accommodate those needs. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268

BG
Brenda G.
Lakeland, FL
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Excellent Service.
Excellent service. Took great care of me on a late Saturday afternoon without appointment. Made me feel welcomed and part of the family. Thank you!!!!!
Daniel G., Digital Media Director from Lakeland Hyundai responded on 09/18/2018

Brenda

Thank you for your rating and review. We know sometimes things happen and our team members really do try to accommodate everyone. We're glad we could meet your expectations and provide a quality service. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268

IE
Israel E.
Lakeland, FL
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Great customer service,
Took care of concerns, great customer service skills
Daniel G., Digital Media Director from Lakeland Hyundai responded on 09/18/2018

Israel

Thank you for your rating and review. We want every customer to have a great experience and we're glad we could meet your expectations. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268

JC
Justin C.
Plant City, FL
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
THANKS AGAIN AS ALWAYS LAKELAND AUTOMALL
YOU ARE ALL THE ABSOLUTE BEST TO WORK WITH.
Christopher S H., Service Manager from Lakeland Hyundai responded on 09/18/2018

Thank You Mr. Curtis

Christopher S. Haggstrom
Service Manager


RC
Rickey C.
Lakeland, FL
2012 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Caring service
The welcome, thoroughness, and kindness of the folks in the service department is extraordinary! Jessica is by far the kindest person you have greeting folks. Her smile is genuine, her attention to details is impressive, and she has the perfect balance of professional and personal skills for interacting with your customers. I've dealt with her in the past, so I knew to ask for her by name. Although she see's lots of folks cycle through her work area, she remembers me and is always extra patient. On another level, I'm so glad you all have retained her as an employee. I like to think that means she likes working there. I sure like interacting with her!
And thanks to all the guys behind the scenes who take care of my car, including washing it.
Daniel G., Digital Media Director from Lakeland Hyundai responded on 09/18/2018

Rickey

Thank you so much for your rating, review and for your kind words about Jessica and the rest of our team members. Yes... Jessica does a great job and is very much liked bay all of her customers. We believe all of our team members really do care about every customer and their vehicle. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268

MW
Margaret W.
Lakeland, FL
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Service appointments don't stress me out!
I always get great service and short wait times. Love Lakeland Hyundai !
Daniel G., Digital Media Director from Lakeland Hyundai responded on 09/18/2018

Margaret

Thank you for your rating, review and kind words. We truly appreciate your business and for choosing Lakeland Hyundai. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268

JT
Joseph T.
Plant City, FL
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Service
Made an appointment, was in and out fast !
Daniel G., Digital Media Director from Lakeland Hyundai responded on 09/18/2018

Joseph

Thank you for your rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268

CH
Carol H.
Winter Haven, FL
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Satisfaction
Very professional... I only had an oil change this time. Went very quickly
Daniel G., Digital Media Director from Lakeland Hyundai responded on 09/18/2018

Carol

Thank you for your rating and review. We're glad we could meet your service expectations and look forward to assisting on your next service need.  If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268

MD
Michael D.
Lakeland, FL
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
xxx
xxx
Daniel G., Digital Media Director from Lakeland Hyundai responded on 09/18/2018

Thank you for your rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268

AB
Andrew B.
Lakeland, FL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
Good Fast Service
They were very professional and took care of my vehicle in a timely manner
Daniel G., Digital Media Director from Lakeland Hyundai responded on 09/18/2018

Andrew

Thank you for choosing Lakeland Hyundai Service and for your rating and review. We're glad we could meet your service expectations and if we can do anything, don't hesitate to ask... we're here to help!


Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268

TB
Terrence B.
Lakeland, FL
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
Genesis Service
Service staff is always pleasant, accommodating at scheduling service. Vehicle is ready when scheduled.
Daniel G., Digital Media Director from Lakeland Hyundai responded on 09/18/2018

Terrence

Thank you for your rating, review and for choosing Lakeland Hyundai Service. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268

BT
Bobbi T.
Webster, FL
2013 Hyundai Elantra Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
Good Service
Really a great place to have service on your vehicle
Daniel G., Digital Media Director from Lakeland Hyundai responded on 09/18/2018

Bobbi

Thank you for your rating and review. Thank you for choosing Lakeland Hyundai service and if we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268

MR
Michelle R.
Tampa, FL
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Best customer service by far.
The staff is very friendly and professional. I am always treated as if my concerns are of most importance. However they treat all customers that way from what I have observed. They are truly thw best!!!! I drive 45 minutes out of my way just to go there.
Daniel G., Digital Media Director from Lakeland Hyundai responded on 09/18/2018

Michelle

Thank you for your rating, review and kind words. We know all of our team members work hard to provide the best possible service for every customer and it is great to hear our customers agree. Thank you for going out of your  way to come to Lakeland Hyundai and if we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268