Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

447 Reviews

99% Would Recommend
Latest Review over 1 year ago

Reviews


MS
Morgan S.
Utah
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2017 Category: Service
Morgan said the business provided great service and reasonable rates. He also said Ted provided transportation to his residence and back to the business.
This review was collected via phone interview by Customer Research Inc.

DB
Dan B.
Salt Lake City, UT
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2017 Category: Service
Dan said he has been a customer of the business for years. There have been many times where they could've charged him a lot of money but they always avoid outrageous prices. He knows if the service is expensive, it was well deserved.
This review was collected via phone interview by Customer Research Inc.

BB
Bruce B.
Utah
Toyota Highlander
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/21/2017 Category: Service
Bruce said the business does a very good job, and he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

CC
Colette C.
Murray, UT
Pontiac Bonneville
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2017
Honest, Integrity, Kind; ALWAYS takes excellent care of me!!!
Lancer is, by far, the best in the business. I have never met more kind, compassionate, dedicated, honest, and truly genuine folks the auto-repair biz...especially Justin at the South Salt Lake Location. They remember you, your car issues and are FAIR!! I have been going to them since the late 90's, and, as a single girl, have never felt taken advantage of...or given the run around or such. I have recommended them to many friends, in fact, I was recommended; but I will never go to anywhere else.

AB
Anna B.
Salt Lake City, UT
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2017 Category: Service
Anna said Justin is hospitable and very polite. When she has silly questions that most people would know about, he is so cool about explaining them. He is easy to communicate with. Millie and Ted are the most awesome people. They have provided service for her throughout her whole life. She really appreciated them and she thanked them for everything.
This review was collected via phone interview by Customer Research Inc.

BS
Brittney S.
West Valley, UT
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2017 Category: Service
Brittney said the service was performed on her father's vehicle. It was great and she liked what this business had to offer.
This review was collected via phone interview by Customer Research Inc.

CB
Cheryl B.
Utah
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2017 Category: Service
Cheryl said they are good guys and they're friends of the family. She loves them and she will be in next month.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Utah
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2017 Category: Service
Robert said they provided excellent service. The price was fair and he is satisfied.
This review was collected via phone interview by Customer Research Inc.

JH
Jessica H.
Utah
Acura TSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2017 Category: Service
Jessica said she likes this business.
This review was collected via phone interview by Customer Research Inc.

JS
Jodee S.
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2017
Honest, excellent service
I've been coming here for years, and they treat you like family. If you want an honest assessment and good service, you will like Lancer Auto!

CF
Chris F.
Sandy, UT
Saturn Ion 1
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2017
Great Services
Lancer's always does a great job. They get us in and out with service in one day. Have been going to Lancer Automotive for more than 25 years.

TD
Tom D.
Layton, UT
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2017 Category: Service
Tom said he brought his vehicle in for what he thought was a problem with his CNG cylinder, but it turned out just to be a fluke. They tested it and everything was fine. He appreciated that. They could have said there was a problem and ripped him off. Instead, they explained what happened and how to avoid it.
This review was collected via phone interview by Customer Research Inc.

RO
Rick O.
Salt Lake City, UT
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2017
Great service!
My truck broke down at Snowbird. I called them described the problem, they ordered the parts and had them there when my truck arrived on a tow truck, installed the parts and had me on my way within 45 minuets.

DM
Darin M.
Utah
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2017 Category: Service
Darin said this business was friendly, quick, professional, and they had reasonable prices for service.
This review was collected via phone interview by Customer Research Inc.

RD
Radu D.
Utah
BMW 325i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2017 Category: Service
Radu said the business was the best facility in the area.
This review was collected via phone interview by Customer Research Inc.

PG
Paul G.
North Salt Lake, UT
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2017 Category: Service
Paul said he has been a customer for a long time and they are experienced.
This review was collected via phone interview by Customer Research Inc.

HH
Heide H.
West Jordan, UT
Dodge Ram Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2017
Great as always!
They were fast and when we needed an extra part they had not mentioned it was given to us at their cost with no mark up because it was unexpected and they didn't have time to tell us about it. We feel they are honest and we know they always do their best to make us happy.

PS
Parker S.
Utah
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2017 Category: Service
Parker says they have always treated him well. They take great care of him and he will continue to take his vehicle to them for future repairs.
This review was collected via phone interview by Customer Research Inc.

JG
Jennifer G.
Utah
Ford Taurus
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/17/2017 Category: Service
Jennifer said the service at this business takes too long and they are way overpriced. Her vehicle is still not fixed and she would not recommend them to others.
This review was collected via phone interview by Customer Research Inc.

KH
Kendall H.
Utah
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2017 Category: Service
Kendall said the business was very friendly. They helped him out.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 447 in total