Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

381 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


MS
Mike S.
Culver City, CA
Chevrolet Pickup
Verified Customer
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10/16/2019 Category: Service
Mike said the facility always has done really good quality service for him.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Culver City, CA
Honda Fit
Verified Customer
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10/14/2019
Great mechanic!
Larsen’s is amazing!!!! Great business, and very trustworthy. They really take care of you. The estimate was less than what I ended up paying, and I even got a free car wash! Definitely recommend!! A+++++

MB
Michael B.
Los Angeles, CA
Toyota Avalon
Verified Customer
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10/10/2019
they can be trusted to fix your problem.
I needed 2 motor mounts but they convinced me to get a full set (4) with labor remaining the same. they also replaced a broken axle. now my car runs like a new car.

NB
Natasha B.
Los Angeles, CA
Mercedes-Benz E350
Verified Customer
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09/30/2019
Smog check
Excellent customer service and fast and efficient-- Will be back again for my next smog check appointment!

LA
Lucas A.
Los Angeles, CA
Ford Five Hundred
Verified Customer
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09/24/2019 Category: Service
Lucas said the business is very professional and helpful. The work was good and it all worked out.
This review was collected via phone interview by Customer Research Inc.

BG
BRADY G.
Culver City, CA
Toyota Camry
Verified Customer
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09/22/2019
cars
Service is great and have great work done on my cars!!!!!

EG
EVAN G.
Culver City, CA
Toyota Camry
Verified Customer
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09/21/2019
Great service at Larsen’s
Great service at Larsen’s.As always, quick polite and great work.

RM
Robert M.
Nissan 370Z
Verified Customer
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09/18/2019
Larsen Automotive - - Taking "service" to the next level ... Always
Beginning with Nick, Edgar, recently "Sam" , and certainly the talented mechanics/technicians, it just doesn't get any better for the driver/owner and his/her vehicle than Larsen Automotive. Professionalism, class, moral integrity, and commitment to their customers - - new or old; young or mature. To be sure Larsen Automotive is in the business of automotive repairs but they continue to focus on their customers and striving to "make things right." Thanks Nick! Thanks gentlemen!!

MC
Michael C.
Culver City, CA
Chevrolet Tahoe
Verified Customer
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09/18/2019 Category: Service
Michael said the owner takes care of him all the time.
This review was collected via phone interview by Customer Research Inc.

DW
DAVID W.
Los Angeles, CA
Kia Soul
Verified Customer
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09/14/2019
Fantastic!!!
I've been going here for years. Great mechanics, friendly service, always get helpful advice. Highly recommended!

JG
Josh G.
Culver City, CA
Ford Mustang
Verified Customer
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09/12/2019 Category: Service
Josh said the service was excellent, on time, and good communication.
This review was collected via phone interview by Customer Research Inc.

FT
Fred T.
Los Angeles, CA
Ford Ranger
Verified Customer
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09/12/2019 Category: Service
Fred said that he recommends this business.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Los Angeles, CA
Toyota Avalon
Verified Customer
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09/08/2019
they actually fix your car.
The management is personal and people oriented. The technicians are skilled. The cost of service is reasonable.

Verified Customer
Culver City, CA
Toyota Yaris
Verified Customer
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09/07/2019
Inexpensive and trustworthy.
They serviced my vehicle for a reasonable price and they were upfront about everything. Will be coming back for my next service!

KY
Keith Y.
Culver City, CA
Ford Focus
Verified Customer
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08/27/2019 Category: Service
Keith said the work was good at the business. However, he said he was told over the phone his battery was bad and after he picked up his vehicle, he took it to Auto Zone to have it checked and they said it was fine.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Culver City, CA
Honda Element
Verified Customer
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08/23/2019
Nobody Does it Better
Always a great and painless experience. Nick Larson is truly based.

QJ
Quincy J.
Los Angeles, CA
Chevrolet Camaro
Verified Customer
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08/22/2019 Category: Service
Quincy said everything has gone well with the service provided by this business.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Culver City, CA
Acura Integra
Verified Customer
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08/20/2019
Great service.
The reason for my last visit to Larsen Automotive was a small job - replacing the low beams bulbs in the headlights. Whether the job is small or large, replacing the catalytic converter, everyone is professional and courteous.

MP
Maureen P.
Culver City, CA
Toyota Corolla
Verified Customer
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08/08/2019
Knows how to communicate with Donlen and keep my car safe and running smoothly.
I was impressed that I was able to drop my car off after 5:00 on Friday since the service rep was still there and needed to do paperwork. Adjusting to customer’s need is impressive.

I wasn’t thrilled that the car wasn’t ready since I arrived after I had received the call that the car was ready for pick up. However, I was able to wait while the car was finished and the waiting room was air conditioned and quiet!

Thanks.

SN
Sheldon N.
Los Angeles, CA
Honda Fit
Verified Customer
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08/08/2019
"Bullet" gets Great Service every time
Love my car! I feel like I get the proper service and trust Larsen to do the very best job each time I bring my car in.