It's our goal at LASATER AUTO, INC. to always provide great service and high-quality workmanship at a fair price.It's our goal at LASATER AUTO, INC. to always provide great service and high-quality workmanship at a fair price.
We brought our Toyota Highlander in to diagnose a new "noise" we were hearing in the engine compartment. Nick diagnosed it quickly...it needed a new water pump... a pretty big job. They got right to work; using OEM Toyota parts, they got the water pump replaced. They replaced the thermostat and gasket while in there because it just made sense. We were back on the road next day.
Thank you Lasater Auto for always taking such great care of my family and I!
Lasater was very helpful at a difficult time. My starter failed and couldn’t get my car started again after stopping at a stop sign. The car auto-stopped and it can’t be turned off. Even thought they were quite busy and had a full lot, they agreed to let the tow truck drop it off to them and to look at it as soon as they could in the week. They checked it out a day earlier than expected and let me know how much it would be before doing the work. They were honest and friendly. They got the work done within a day of looking at it and allowed me to pick it up after hours. Even as a multi hour fix, they got it done relatively fast and less expensive than some expected.
I dropped my vehicle off at 8 this morning for an oil change, tire rotation and inspection of the belts. By 10:30 it was ready. I always have the best customer service experience with Kelly. I have been going to Lassiter for all of my vehicle service for years bc I have always had a great experience and they do good quality work in a timely manner.
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