Legacy Hyundai of McDonough


Overall Rating 4.31/5Overall Rating 4.31/5Overall Rating 4.31/5Overall Rating 4.31/5rating 4.31

306 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 3.9285714/5Overall Rating 3.9285714/5Overall Rating 3.9285714/5rating 3.9285714rating 3.9285714
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
86% Would Recommend
100% Business Response
Latest Review 2 days ago
TRACY S. on 11/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil Change"
...
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/22/2017 10:14 AM
Ricky C., QUICK LANE MANAGER at Legacy Hyundai of McDonough responded on 11/22/2017

Thank you for the review

Ricky Carter
Quick Lane manager
770-302-6401
Terry C. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
on time
Vehicle: 2007 Hyundai Elantra
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/18/2017 07:54 PM
Ricky C., QUICK LANE MANAGER at Legacy Hyundai of McDonough responded on 11/20/2017

Thanks for the great review

Ricky Carter
Quick Lane manager
770-302-6401
Nettie D. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean.homee and comfortable"
Nice
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/10/2017 08:44 PM
Ricky C., QUICK LANE MANAGER at Legacy Hyundai of McDonough responded on 11/13/2017

Thanks for the review

Ricky Carter
Quick Lane manager
770-302-6401
Verified Customer on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall process"
Our Sante Fe Sport had two open recalls. Scheduling was easy and they beat their time estimate by thirty minutes.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/01/2017
Service Type: Repair
Review Created: 11/07/2017 10:25 AM
Wendy R. on 11/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Little things mean a lot great attitude from everyone, My radio is left on station I had set it to"
I don't have to worry about resetting my radio and every Legacy employee willing to help me no matter how crazy my question might be
Vehicle: 2014 Hyundai Azera
Category: Service
Service Date: 10/25/2017
Service Type: Maintenance
Review Created: 11/05/2017 03:49 PM
Ricky C., QUICK LANE MANAGER at Legacy Hyundai of McDonough responded on 11/06/2017

Thanks for the great review!!!

Ricky Carter
Quick Lane manager
770-302-6401
Sylvia W. on 11/03/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Ok service "
A bit on the pricey side. Car still running a little slower than expected.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 10/28/2017
Service Type: Maintenance
Review Created: 11/03/2017 05:08 PM
Ricky C., QUICK LANE MANAGER at Legacy Hyundai of McDonough responded on 11/06/2017

Thanks for taking the time to do our review.  I apologize if things seems a bit pricey, but Hyundai sets our prices based on the industry standards. If you're having other issues with the vehicle, please feel free to bring it back in and we will do our best to resolve those issues.

Ricky Carter
Quick Lane manager
770-302-6401
Carol W. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Owner"
The service department has always been very professional and very helpful.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/02/2017 02:55 PM
Joyce B. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"5"
courteous and prompt service
 
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/25/2017
Service Type: Repair
Review Created: 11/02/2017 12:38 PM
JOSEPH L. on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous people reasonable price"
Friendly and efficient. Did make a mistake on my sticker Put wrong mileage I returned and it was corrected
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/01/2017 06:16 PM
Ricky C., QUICK LANE MANAGER at Legacy Hyundai of McDonough responded on 11/02/2017

Sir, I am sorry about the sticker, but I am grateful for the great review. If you need anything please let us know.

Ricky Carter
Quick Lane manager
770-302-6401
Verified Customer on 10/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recent emergency condition"
Customer service personnel were great.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 10/26/2017
Service Type: Maintenance
Review Created: 10/30/2017 10:59 AM
Ricky C., QUICK LANE MANAGER at Legacy Hyundai of McDonough responded on 10/31/2017

Mr Haley, thanks for the review!!!

Ricky Carter
Quick Lane manager
770-302-6401
Gary M. on 10/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt and courteous. "
Great experience.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/24/2017
Service Type: Maintenance
Review Created: 10/26/2017 04:21 PM
Ricky C., QUICK LANE MANAGER at Legacy Hyundai of McDonough responded on 10/27/2017

Thanks for the review

Ricky Carter
Quick Lane manager
770-302-6401
Carlton D. on 10/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"What exceptional service looks like "
superb
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/21/2017 04:50 PM
Ricky C., QUICK LANE MANAGER at Legacy Hyundai of McDonough responded on 10/23/2017

Thank you for the great review, we hope to continue to exceed your auto's expectations

Ricky Carter
Quick Lane manager
770-302-6401
Doreen J. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast Service"
Service for tires was friendly and fast.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 10/18/2017
Service Type: Maintenance
Review Created: 10/21/2017 04:37 PM
Ricky C., QUICK LANE MANAGER at Legacy Hyundai of McDonough responded on 10/23/2017

Thank you for the great review, we hope to continue to exceed your auto's expectations

Ricky Carter
Quick Lane manager
770-302-6401
Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very personable"
From the moment I drove up, service was excellent and I was greeted with a smile by everyone. It was a pleasant experience and I intend on returning for all my vehicle needs.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 05:17 PM
Ricky C., QUICK LANE MANAGER at Legacy Hyundai of McDonough responded on 10/20/2017

Thanks for the great review

Ricky Carter
Quick Lane manager
770-302-6401
Vickey V. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Scott Driver tribute "
Fantastic advisor
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/18/2017 11:37 AM
Verified Customer on 10/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service"
Good service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/21/2017
Service Type: Maintenance
Review Created: 10/17/2017 02:01 PM
Ricky C., QUICK LANE MANAGER at Legacy Hyundai of McDonough responded on 10/18/2017

Thank you for the great review

Ricky Carter
Quick Lane manager
770-302-6401
Verified Customer on 10/17/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"It's Average "
It's something that has to be done.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 01:46 PM
Ricky C., QUICK LANE MANAGER at Legacy Hyundai of McDonough responded on 10/18/2017

Mr Sisk, I am sorry that you had an issue with the tire price, as you know, we tried to help out as much as possible with the price of your tire as that brand can be pricey.  If there is anything else that you feel as though we can assist you with please let me know.  Thanks

Ricky Carter
Quick Lane manager
770-302-6401
Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Aaaa"
Bbb
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 02:59 PM
Ricky C., QUICK LANE MANAGER at Legacy Hyundai of McDonough responded on 10/17/2017

Thank you for the great review

Ricky Carter
Quick Lane manager
770-302-6401
Ramala S. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
^5
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 10:59 AM
Mary R. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Truly fast service"
From the moment you walk in, someone is there to help you. As a returning customer there is no hassle. I simply hand over my key and tell what service I want. There is no paperwork to sign or anything.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/15/2017 05:37 AM
Ricky C., QUICK LANE MANAGER at Legacy Hyundai of McDonough responded on 10/16/2017

Thank you for the great review

Ricky Carter
Quick Lane manager
770-302-6401
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