Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

3498 Reviews

ReScore Reviews™ (122)

ReScore
Overall Rating 4.606557/5Overall Rating 4.606557/5Overall Rating 4.606557/5Overall Rating 4.606557/5rating 4.606557
Original
Overall Rating 2.29508/5Overall Rating 2.29508/5rating 2.29508rating 2.29508rating 2.29508
94% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


DH
Derek H.
Easton, PA
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2018 Category: Service
Review from a customer from Easton
The service manager was knowledgeable and courteous.

SG
Susan G.
Allentown, PA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018 Category: Service
The way it should be
Efficient, friendly - can't ask for more!
Michael H. from Lehigh Valley Hyundai responded on 11/19/2018

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Assistant Service Manager
michael.huber@vinart.com
610.965.1248


NK
Nancy K.
Hazleton, PA
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018 Category: Service
Excellent first experience!
This was my first visit to this dealership. The dealer that sold us the car went out of business. Service at Lehigh was prompt, very friendly and Tom explained things clearly and kept me updated as service progressed. He made me feel like I was his only customer. Will definately go back!
Michael H. from Lehigh Valley Hyundai responded on 11/19/2018

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Assistant Service Manager
michael.huber@vinart.com
610.965.1248


NM
Nicole M.
Allentown, PA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Comfortabilty
I feel very at ease with all service issues I’ve had
Michael H. from Lehigh Valley Hyundai responded on 11/19/2018

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Assistant Service Manager
michael.huber@vinart.com
610.965.1248


LW
Lucas W.
Bethlehem, PA
2013 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/17/2018 Category: Service
Quality service but can take a long time
I’ve had nothing but great service here. However be prepared to leave your car for most of the day. For this particular repair I had a 10am appointment and didn’t get a call about what was wrong until after 1. By the time my car was done, it was 25 minutes before they closed at 6, which I had to then come the next day to pick it up. The issue was fixed and my car is running well again however.
Michael H. from Lehigh Valley Hyundai responded on 11/19/2018

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Assistant Service Manager
michael.huber@vinart.com
610.965.1248


MW
Mark W.
Allentown, PA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Lehigh Valley Hyundai
I've been pleased with LVH since day one. I bought my 2017 Sonata there and have only gone there for service. Friendly staff, facilities are nice, and always just a great experience dealing with them. I recommend LVH (and Hyundai cars also, I might add) to anyone who would need a car or service for one.

Keep up the great work!
Michael H. from Lehigh Valley Hyundai responded on 11/17/2018

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Assistant Service Manager
michael.huber@vinart.com
610.965.1248


LG
Luis G.
Allentown, PA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Great dealership experience
Took my vehicle in for a few recalls that needed attention and repair. Everything was done within resonable timing and I was always updated thanks to my service writer Tom M. I'm grateful for the service and respect Lehigh Valley Hyundai has given me and I am still a loyal Hyundai customer because of them. Thank you!
Michael H. from Lehigh Valley Hyundai responded on 11/17/2018

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Assistant Service Manager
michael.huber@vinart.com
610.965.1248


NP
Nancy P.
Allentown, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Thomas explained so that about the things that were wrong with my car.
Tom also provided a loaner car while mine was being fixed.
Michael H. from Lehigh Valley Hyundai responded on 11/16/2018

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Assistant Service Manager
michael.huber@vinart.com
610.965.1248


MW
Martin W.
Macungie, PA
2008 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2018 Category: Service
good help,good service
Good experience
Michael H. from Lehigh Valley Hyundai responded on 11/16/2018

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Assistant Service Manager
michael.huber@vinart.com
610.965.1248


Verified Customer
Emmaus, PA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
A+
The experience was great.
Michael H. from Lehigh Valley Hyundai responded on 11/16/2018

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Assistant Service Manager
michael.huber@vinart.com
610.965.1248


DM
David M.
Whitehall, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
VERY FRIENDLY SERVICE WITH GOOD COMMUNICATION SKILLS
VERY FRIENDLY AND GENUINELY CARE THAT YOU ARE TREATED FAIRLY.
Michael H. from Lehigh Valley Hyundai responded on 11/16/2018

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Assistant Service Manager
michael.huber@vinart.com
610.965.1248


KH
Kelly H.
Allentown, PA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Convenient honest service
I appreciate that I do not feel like I am being coerced into services, which I have experienced elsewhere.
Michael H. from Lehigh Valley Hyundai responded on 11/16/2018

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Assistant Service Manager
michael.huber@vinart.com
610.965.1248


PB
Peter B.
Allentown, PA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Excellent Service
Took my 2013 Hyundai Sonata in to get a spare key, oil change and Tire Rotation. There was a mixup with the key, so to make things right they gave me the oil change and tire rotation for free !

Very nice guys, very professional. Highly recommended.
Michael H. from Lehigh Valley Hyundai responded on 11/16/2018

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Assistant Service Manager
michael.huber@vinart.com
610.965.1248


Verified Customer
Hellertown, PA
2011 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Great service!
Fast and great service. Everyone was friendly and very helpful!
Michael H. from Lehigh Valley Hyundai responded on 11/16/2018

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Assistant Service Manager
michael.huber@vinart.com
610.965.1248


KD
Kelly D.
Allentown, PA
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Kelly DeMeuse
Matthew Cautilli and his crew did a fantastic job on my car and Matthew explained everything in great detail!!
Michael H. from Lehigh Valley Hyundai responded on 11/16/2018

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Assistant Service Manager
michael.huber@vinart.com
610.965.1248


CH
Chris H.
Mohrsville, PA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
It may sound like a pumpkin patch, but this is the most sincere customer service I have ever experienced.
The quality and professionalism are always top notch. On top of that, I am in and out in exceptional time and always made to feel like I am the most important customer.
Michael H. from Lehigh Valley Hyundai responded on 11/15/2018

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Assistant Service Manager
michael.huber@vinart.com
610.965.1248


MD
Michael D.
Allentown, PA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
They put the customer first
The service department does a great job of handling all our service needs. We’ve been very satisfied with their service since 2011 with three different Hyundai vehicles.
Michael H. from Lehigh Valley Hyundai responded on 11/15/2018

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Assistant Service Manager
michael.huber@vinart.com
610.965.1248


EP
Elaine P.
Allentown, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Great service
Great service - knowledgeable and pleasant service rep - vehicle ready when expected - clear discussion of any problems or issued
Michael H. from Lehigh Valley Hyundai responded on 11/15/2018

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Assistant Service Manager
michael.huber@vinart.com
610.965.1248


Verified Customer
Easton, PA
2010 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Reliable Service
Excellent service.
Michael H. from Lehigh Valley Hyundai responded on 11/15/2018

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Assistant Service Manager
michael.huber@vinart.com
610.965.1248


JL
John L.
Pottstown, PA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Perfect Service
Never a hassle good service and Great Advisor very happy setting and no hard sale so I buy more
Michael H. from Lehigh Valley Hyundai responded on 11/15/2018

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Assistant Service Manager
michael.huber@vinart.com
610.965.1248