Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69
4.7

( 4445 Reviews )

ReScore Reviews™ (177)

ReScore
Overall Rating 4.5932218/5Overall Rating 4.5932218/5Overall Rating 4.5932218/5Overall Rating 4.5932218/5rating 4.5932218
Original
Overall Rating 2.27119/5Overall Rating 2.27119/5rating 2.27119rating 2.27119rating 2.27119
95% Would Recommend
100% Business Response
Latest Review about 12 hours ago

Reviews


MS
Mildred S.
Allentown, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2019 Category: Service
Customer Service is great!!!
Staff were helpful and knowledgeable concerning my car’s needs. Service contract was explained and easy to understand.
Michael H. from Lehigh Valley Hyundai responded on 12/06/2019

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Service Manager
michael.huber@vinart.com
610.965.1248


Verified Customer
Bethlehem, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2019 Category: Service
Fast service
Great service and reasonable pricing
Michael H. from Lehigh Valley Hyundai responded on 12/04/2019

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Service Manager
michael.huber@vinart.com
610.965.1248


CW
Carol W.
Allentown, PA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019 Category: Service
Recent visit to LV Hyundai.
The service was great. Chris couldn't have been more helpful and friendly. Very nice man.
Michael H. from Lehigh Valley Hyundai responded on 12/04/2019

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Service Manager
michael.huber@vinart.com
610.965.1248


ED
Edward D.
Macungie, PA
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019 Category: Service
Service
Always great service from everyone at the dealership
Michael H. from Lehigh Valley Hyundai responded on 12/03/2019

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Service Manager
michael.huber@vinart.com
610.965.1248


Verified Customer
Stewartsville, NJ
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019 Category: Service
Great Service
Great service as always!! Tom Muldune is incredible!!
Michael H. from Lehigh Valley Hyundai responded on 12/03/2019

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Service Manager
michael.huber@vinart.com
610.965.1248


Verified Customer
Allentown, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019 Category: Service
Great Service Advisors
Advisors very knowledgable and friendly.
Michael H. from Lehigh Valley Hyundai responded on 12/03/2019

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Service Manager
michael.huber@vinart.com
610.965.1248


Verified Customer
Bethlehem, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2019 Category: Service
Express service
Qi had immediate service. And pleasantly and she also took time to answer my questions.
Michael H. from Lehigh Valley Hyundai responded on 12/02/2019

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Service Manager
michael.huber@vinart.com
610.965.1248


JD
James D.
Center Valley, PA
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2019 Category: Service
Excellent
Service advisor very knowledgeable and time at appointment very goodb
Michael H. from Lehigh Valley Hyundai responded on 12/02/2019

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Service Manager
michael.huber@vinart.com
610.965.1248


Verified Customer
Bethlehem, PA
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/30/2019 Category: Service
Car inspection
Tom Muldoon was so nice to me and his other customers that day.
Michael H. from Lehigh Valley Hyundai responded on 12/02/2019

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Service Manager
michael.huber@vinart.com
610.965.1248


TS
Timothy S.
Bath, PA
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2019 Category: Service
Friendly, considerate and trustworthy
Never an issue with securing a service appointment. The staff is always accommodating and very attentive to the needs and concerns that are placed before them.
Michael H. from Lehigh Valley Hyundai responded on 11/27/2019

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Service Manager
michael.huber@vinart.com
610.965.1248


IN
Izabela N.
Allentown, PA
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2019 Category: Service
Kona
Exelant care ,love it
Michael H. from Lehigh Valley Hyundai responded on 11/27/2019

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Service Manager
michael.huber@vinart.com
610.965.1248


JH
Jasper H.
Kutztown, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2019 Category: Service
Excellent Service
Good, courteous service. Friendly staff who greets you coming in, during and after the service. Love the comfortable well lit reception area with free hot and cold drinks.
Michael H. from Lehigh Valley Hyundai responded on 11/27/2019

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Service Manager
michael.huber@vinart.com
610.965.1248


DK
Don K.
Orefield, PA
2012 Hyundai Equus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/26/2019 Category: Service
Vinart cares
This is the best service I’ve ever received. I’ve had Cadillacs, Jaguars, BMW and
Michael H. from Lehigh Valley Hyundai responded on 11/27/2019

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Service Manager
michael.huber@vinart.com
610.965.1248


DS
Donna S.
Slatington, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2019 Category: Service
Servive
The service team is excellent
Michael H. from Lehigh Valley Hyundai responded on 11/25/2019

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Service Manager
michael.huber@vinart.com
610.965.1248


DT
Daniel T.
Allentown, PA
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2019 Category: Service
Timely repairs
Expert repairs
Michael H. from Lehigh Valley Hyundai responded on 11/25/2019

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Service Manager
michael.huber@vinart.com
610.965.1248


RA
Reinaldo A.
Bethlehem, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2019 Category: Service
Waiting time
They finished on time
Michael H. from Lehigh Valley Hyundai responded on 11/25/2019

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Service Manager
michael.huber@vinart.com
610.965.1248


Verified Customer
Whitehall, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/23/2019 Category: Service
Service
After to speaking to Tom Muldoon, he assured me the car would be ready for Wednesday morning.
There was no communication about my car until I called Tom.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/23/2019 Category: Service
Communication
Timeliness of the work to be done.
Michael H. from Lehigh Valley Hyundai responded on 11/25/2019

My deepest apologies for the excessive time frame for your vehicles completion. I will be reaching out slightly later on this morning to discuss your service visit

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Service Manager
michael.huber@vinart.com
610.965.1248


Verified Customer
Bethlehem, PA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2019 Category: Service
great
mr. wood addressed my concern and rectified everything. he also offered a free lube, oil and filter and a free detailing which was above and beyond my expectations. i'd recommend lehigh valley Hyundai to anyone.

Overall Rating 1/5rating 1rating 1rating 1rating 1
11/22/2019 Category: Service
poor
wait time to take vehicle service vehicle and do paperwork was poor
Michael H. from Lehigh Valley Hyundai responded on 11/25/2019

Good morning,

I would like to contact you slightly later on this morning to discuss your service, primarily the time frame for overall completion. Have a great morning, and I shall speak with you soon.

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Service Manager
michael.huber@vinart.com
610.965.1248


JH
Jasmine H.
Bethlehem, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2019 Category: Service
Best service
Thank you everyone for your efficient and professional service. Always a pleasure to have my car serviced by such honest staff. And they serve bagels!!!!!! I recommend this location to everyone in the Lehigh valley!
Michael H. from Lehigh Valley Hyundai responded on 11/25/2019

Thank you for the great feedback!

If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Service Manager
michael.huber@vinart.com
610.965.1248


LG
Luis G.
Blakeslee, PA
2012 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/22/2019 Category: Service
Service
Tom M my service rep was great. I was disappointed that I needed my tires rotated when 2 weeks earlier the express service installed the tire. This will most likely be my last Hyundai. My first had transmission issues and the engine went at 142000 miles. This accent I had to have a cylinder rebuilt at 148000 miles and now at 162000 I might have valve tapping. After all the money I put into general maintenance I can’t afford more repair bills. It’s a shame because I really love this car.
Michael H. from Lehigh Valley Hyundai responded on 11/22/2019


If you feel I can ever be of assistance, please reach out to me directly, I'd be happy to assist

Sincerely,

Michael Huber
Service Manager
michael.huber@vinart.com
610.965.1248