Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

3241 Reviews

ReScore Reviews™ (110)

ReScore
Overall Rating 4.61818/5Overall Rating 4.61818/5Overall Rating 4.61818/5Overall Rating 4.61818/5rating 4.61818
Original
Overall Rating 2.29091/5Overall Rating 2.29091/5rating 2.29091rating 2.29091rating 2.29091
94% Would Recommend
100% Business Response
Latest Review about 8 hours ago

Reviews


DP
Donna P.
Palmerton, PA
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
5 Stars!
Matthew Cautilli did an excellent job explaining all the services performed on my vehicle. He was pleasant, took his time and answered all my questions. Thanks, Matthew for your great Customer Service!

Verified Customer
Allentown, PA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Service
The service is done in a timely manner and the job was done right.

JL
John L.
Pottstown, PA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Fast honest service
Good service honest service advisor
KEVIN W., Service Director from Lehigh Valley Hyundai responded on 09/18/2018

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai, Honda & Acura
Direct 610.965.1583
kevin@vinart.com


Verified Customer
Bethlehem, PA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Mr.R.
Would recommend
KEVIN W., Service Director from Lehigh Valley Hyundai responded on 09/18/2018

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai, Honda & Acura
Direct 610.965.1583
kevin@vinart.com


KF
Kay F.
Kutztown, PA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Excellent service and pleasant employees
Everything went smoothly from the time I dropped off the car to the time I left with it.
KEVIN W., Service Director from Lehigh Valley Hyundai responded on 09/18/2018

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai, Honda & Acura
Direct 610.965.1583
kevin@vinart.com


Verified Customer
Macungie, PA
2010 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Friendly, knowledgeable staff.
Tech took an in depth look at an intermittent electrical problem in my Santa Fe.
KEVIN W., Service Director from Lehigh Valley Hyundai responded on 09/18/2018

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai, Honda & Acura
Direct 610.965.1583
kevin@vinart.com


JS
Jim S.
Allentown, PA
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Friendly, close, reliable
Will go there again
KEVIN W., Service Director from Lehigh Valley Hyundai responded on 09/18/2018

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai, Honda & Acura
Direct 610.965.1583
kevin@vinart.com


Verified Customer
Nazareth, PA
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
My car is always checked, fixed and in the best condition it could be ,when I leave.
When I bring the car in for service, I know everything will be taken care of and it always is. Thank You to Michael Huber. I love Lehigh Valley Hyundia.
KEVIN W., Service Director from Lehigh Valley Hyundai responded on 09/18/2018

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai, Honda & Acura
Direct 610.965.1583
kevin@vinart.com


JM
James M.
Allentown, PA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Fair and efficient
Great service
KEVIN W., Service Director from Lehigh Valley Hyundai responded on 09/18/2018

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai, Honda & Acura
Direct 610.965.1583
kevin@vinart.com


DS
Donna S.
Hellertown, PA
2018 Hyundai Kona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Great People
Our Kona salesperson, Aubrey Seiler was phenomenal, Chris Miller took care of our Kona exceptionally when the chip shield was installed, and Noel ALWAYS takes care of our vehicles whenever they need service.
KEVIN W., Service Director from Lehigh Valley Hyundai responded on 09/18/2018

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai, Honda & Acura
Direct 610.965.1583
kevin@vinart.com


JT
Julie T.
Whitehall, PA
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
After 10 years of Sonata ownership. I decided to continue with a new model
Service is usually excellent. The last time I was surprised the tires all had a different amount of air
pressure range flexed from 32-36
All better now
KEVIN W., Service Director from Lehigh Valley Hyundai responded on 09/18/2018

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai, Honda & Acura
Direct 610.965.1583
kevin@vinart.com


KE
Kenneth E.
Souderton, PA
2016 Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2018 Category: Service
review
Great service but distance is a factor of not returning. Quakertown much closer
KEVIN W., Service Director from Lehigh Valley Hyundai responded on 09/18/2018

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai, Honda & Acura
Direct 610.965.1583
kevin@vinart.com


GB
George B.
Allentown, PA
2009 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Convenient scheduling, early morning dropoff, coffee & bagels, and shuttle service
I appreciate the phone prompt that I receive from LV Hyundai to make an appointment when my Sonata's state inspection is coming due.
I also like the early morning scheduling, the coffee and fresh bagels/cream cheese, and prompt shuttle service to work.
Also the text messages & phone calls to update me as the work is being done.
KEVIN W., Service Director from Lehigh Valley Hyundai responded on 09/18/2018

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai, Honda & Acura
Direct 610.965.1583
kevin@vinart.com


RH
Richard H.
Easton, PA
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Excellent service as usual!
Excellent service as usual!
KEVIN W., Service Director from Lehigh Valley Hyundai responded on 09/17/2018

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai, Honda & Acura
Direct 610.965.1583
kevin@vinart.com


SP
Sandra P.
Bethlehem, PA
2011 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/16/2018 Category: Service
unfinished areas of service
Kevin and Chris did an excellent job of scheduling me a loaner and told me of some needs that will need in the future. My car was in for several recalls to be looked at and Chris explained every detail very well. What I found unsettling was the car was not washed and the coolant level was very low. Usually in the past all fluids were topped off at time of service. Maybe it was missed but overall all service that has been performed in the past has exceeded my expectations.
KEVIN W., Service Director from Lehigh Valley Hyundai responded on 09/17/2018

Sandra,

Thank you for the opportunity to be your service department as well as the positive feedback.

I am sorry that a few things were overlooked. If you can stop by and see us, we can wash your car and top off the fluids!

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai, Honda & Acura
Direct 610.965.1583
kevin@vinart.com


OR
Omayra R.
Bethlehem, PA
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Excellent Service
Never disappointed when i have my car serviced.
KEVIN W., Service Director from Lehigh Valley Hyundai responded on 09/17/2018

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai, Honda & Acura
Direct 610.965.1583
kevin@vinart.com


IQ
Irene Q.
Macungie, PA
2014 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Hyundai service is the best place to service your vehicle.
This is my 3rd Hyundai and I purchased them all at Lehigh Valley and always have them serviced here. They take good care of my care and it's done right the first time. there,waiting areas are always clean, but they finish quickly so I don't have to spend too much time
KEVIN W., Service Director from Lehigh Valley Hyundai responded on 09/17/2018

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai, Honda & Acura
Direct 610.965.1583
kevin@vinart.com


Verified Customer
Whitehall, PA
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Helpful stAff
Helpful and experienced. Staff.
KEVIN W., Service Director from Lehigh Valley Hyundai responded on 09/14/2018

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai, Honda & Acura
Direct 610.965.1583
kevin@vinart.com


RS
Robert S.
Macungie, PA
2011 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
State inspection
Appointment was easy to make and the service was excellent.
KEVIN W., Service Director from Lehigh Valley Hyundai responded on 09/14/2018

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai, Honda & Acura
Direct 610.965.1583
kevin@vinart.com


EM
Evelyn M.
Bethlehem, PA
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Great services
I was a little worry when I retired and change cars from a Honda CRV to a Hyundai Elantra but after having my Elantra for three years I believe the change was good. The service is very good and I do not have any complaints.
KEVIN W., Service Director from Lehigh Valley Hyundai responded on 09/13/2018

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai, Honda & Acura
Direct 610.965.1583
kevin@vinart.com