Lehigh Valley Hyundai


Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

2074 Reviews

ReScore Reviews™ (58)

ReScore
Overall Rating 4.5344841/5Overall Rating 4.5344841/5Overall Rating 4.5344841/5Overall Rating 4.5344841/5rating 4.5344841
Original
Overall Rating 2.17241/5Overall Rating 2.17241/5rating 2.17241rating 2.17241rating 2.17241
94% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Elizabeth M. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Reliable service!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/20/2017 04:22 PM
Eugene A. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people"
Very good dealership
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/20/2017 03:33 PM
Robert P. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Very Quick
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/20/2017 12:57 PM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 11/20/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Took me in at the time I requested "
Excellent
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/20/2017 11:59 AM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 11/20/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
As always - prompt, excellent service.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/20/2017 02:50 AM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 11/20/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

Verified Customer on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly atmosphere and reps"
Great service with friendliness and good explanations
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/19/2017 06:14 PM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 11/20/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

Verified Customer on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" 1"
1
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/19/2017 01:59 PM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 11/20/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

Carol R. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very happy"
very happy with the service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/19/2017 05:09 AM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 11/20/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

Sherry G. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service done in timely fashion. technician was very informative and courteous. all my questions were answered. gentleman was very helpful."
review of what I wanted done was done to my satisfaction. great place to wait for repairs to be taken care of.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/17/2017 05:26 PM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 11/17/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

Daniel T. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"drive in service"
i came to the dealer because of a low tire pressure warning (due to a cold snap),and after inspection it was found that the rear brakes needed new pads. Despite the large number of people waiting the work was done in a timeley manner.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/17/2017 03:24 PM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 11/17/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

Nancy E. on 11/17/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sonny your manager told me I would have 100 %coverage on my car bumper to bumper I was very miss led ....this didn't mean anything about the garage service "
Chris - was very kind..no I wouldn't recommended purchasing a car from this dealership
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/17/2017 03:12 PM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 11/17/2017

Nancy,

Thank you for the opportunity to be your service department! 

It was nice meeting you the other day and I appreciate the positive feedback about the service department, it's really appreciated. 

If you feel I can ever be of assistance, please feel free to contact me directly, I'd be more than happy to assist. 

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

William G. on 11/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Convinient"
It's just convinient
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/17/2017 06:48 AM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 11/20/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

Verified Customer on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Warranty Repair"
Dave and the entire Hyundai call and service teams did a great job at addressing my warranty service. My 2016 Accent had strut mounts that were going bad and were replaced under warranty with no hassle. The waiting area is comfortable and the free refreshments and Wi-Fi help pass the time waiting for your vehicle. Dave was extremely responsive to my inquiries and in setting up service that worked around my busy schedule. Kudos to the team.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/16/2017 05:29 PM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 11/17/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

Elizabeth O. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service & friendly personnel."
Would recommend to anyone. Dealing with this dealership has been nothing but pleasant.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/16/2017 03:56 PM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 11/17/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

Leonard H. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly people, helpful and customer service oriented. "
make recommendations, but not pushy about it, tell you like it is
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/16/2017 12:49 PM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 11/17/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

Benjamin R. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service"
E
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/15/2017 05:21 PM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 11/16/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

Lynn B. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
The staff(Noel) was extremely friendly and courteous!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/15/2017 01:00 PM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 11/15/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

LEONARD J. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
love the oil change express, best change that has been made.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/15/2017 12:47 PM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 11/15/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

Charlotte G. ReScore Review on 11/16/2017
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"They make customers happy"
They go out of their way to make sure a customer is happy. If not they do all they can to rectify that.
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/15/2017 12:42 PM

Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"The shuttle driver was awesome"
I didn’t have any other communication other than the chatting with the shuttle driver .
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/15/2017 12:42 PM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 11/15/2017

Thank you for the opportunity to be your service department as well as the feedback.

I appreciate the feedback and assure you that we will do better in the future with communication. This is an area that I have recognized and have already made the needed changes in the department to avoid this.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

John O. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"."
Let's you know what is needed and answers any questions
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/15/2017 11:02 AM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 11/15/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

Displaying Review 1 - 20 of 2074 in total