Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

440 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


DK
Debbie K.
Norwalk, IA
Honda Accord Cpe
Verified Customer
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07/11/2019
Best Car Mechanics in Des Moines
I foolishly took my car to a shop that opened up closer to my home. We thought they were doing a good job. They closed the shop and I took my car back to Lein. I had numerous things wrong that needed fixed!! These should not have been missed by the previous shop. I am so thankful I know my car is in a place again where they care about my safety and are so thorough. I now have peace of mind again concerning my car. They are the best!

MM
Mandi M.
Iowa
Ford Fiesta
Verified Customer
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07/11/2019 Category: Service
Mandi said the business was accommodating, flexible, easy, the prices were both fair and good.
This review was collected via phone interview by Customer Research Inc.

SB
Sharon B.
Iowa
Ford Focus
Verified Customer
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07/08/2019 Category: Service
Spoke with Tom. He said Roger does all of their work and does a real good job. He's gone to the business for quite a few years, and he's the only one who does their work for them.
This review was collected via phone interview by Customer Research Inc.

TW
Trenden W.
Iowa
Nissan Murano
Verified Customer
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07/03/2019 Category: Service
Trenden said the service person was nice. He did not overcharge or attempt to do work that was not needed.
This review was collected via phone interview by Customer Research Inc.

GS
gary s.
Des Moines, IA
Ford Edge
Verified Customer
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06/27/2019
Reliable
I feel very confident when Lien Automotive has worked on my car.

CG
Craig G.
Des Moines, IA
Nissan Rogue
Verified Customer
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06/27/2019 Category: Service
Craig said the staff are really friendly, really cooperative and they work with him and around his schedule. They drive him to his office, and sometimes pick him up. He stated he would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

DJ
Denny J.
Iowa
Buick Lucerne
Verified Customer
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06/21/2019 Category: Service
Denny said he was pleased with the service and with the price at this business.
This review was collected via phone interview by Customer Research Inc.

JM
Joann M.
Iowa
Ford Escape
Verified Customer
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06/05/2019 Category: Service
Joann said this is the best repair facility in town. The staff is kind, prompt, and the prices are reasonable. They have a good attitude, and it is a great operation.
This review was collected via phone interview by Customer Research Inc.

MT
Marty T.
Des Moines, IA
INFINITI FX35
Verified Customer
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05/31/2019
Thank You! Great service
The service is the best. I learn so much about my car. I started getting just a oil change, and now have Lien Automotive do all my car services. When I get any service done, they treat me like Family.

DK
Debbie K.
Norwalk, IA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019
The Best in Des Moines
We had taken our car to a local mechanic for the past year as it was closer. We THOUGHT they were doing a good job. That shop closed and I knew there was something wrong with my car. We took it back to Lein Automotive because we totally trust them. There were many things wrong with my car, some of them very serious. All of the items should have been noticed by the other garage. It may be a little farther to drive but I will never change again!! Lein was efficient, conscientious and as affordable as any other garage, however, I know the work was done correctly. I would highly recommend them!

AW
Anne W.
Des Moines, IA
Honda Odyssey
Verified Customer
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05/31/2019
Honest pricing
I'm never going anywhere else. Roger tells you what is needed and only when it's needed. I know nothing about cars so I appreciate being able to trust him.

SW
Steve W.
Altoona, IA
Chevrolet Classic
Verified Customer
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05/25/2019
Service of my vehicle
Knowledgeable, friendly, and honest staff!. An honest staff that repairs only what is needed for a reasonable price.

CR
Chris R.
Iowa
Pontiac Grand Prix
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2019 Category: Service
Chris said the work was delayed by1day.
This review was collected via phone interview by Customer Research Inc.

BS
Ben S.
Des Moines, IA
Honda Fit
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2019 Category: Service
Ben said that everything was great at the place, and he was quite happy with what they did. He stated it took a little longer than what he expected, but it was perfect.
This review was collected via phone interview by Customer Research Inc.

BC
Brian C.
Iowa
Nissan 350Z
Verified Customer
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05/02/2019 Category: Service
Brian said the service was good and was completed quickly.
This review was collected via phone interview by Customer Research Inc.

HB
Howard B.
Des Moines, IA
Ford Pickup
Verified Customer
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04/12/2019 Category: Service
Howard said this business does a pretty good job.
This review was collected via phone interview by Customer Research Inc.

EG
Enrique G.
Des Moines, IA
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Enrique said his experience with the business was great. The staff fixed the problem and the vehicle is running fine. He's happy with the service and the people were fine.
This review was collected via phone interview by Customer Research Inc.

SD
Sandy D.
Iowa
Oldsmobile Alero
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Sandy said they do a very good job and she is very happy.
This review was collected via phone interview by Customer Research Inc.

JD
Jeff D.
Des Moines, IA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Jeff said they do very good work.
This review was collected via phone interview by Customer Research Inc.

RS
Russ S.
Des Moines, IA
Plymouth Breeze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Russ said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 440 in total