Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

681 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review 1 day ago

Reviews


KM
KRISTIN M.
Overland Park, KS
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Great customer service and car service
Lenexa Automotive has taken great care of me and my car. I work close by and they take me to work and pick me up when my car is ready. I feel that they provide honest service and don't try to take advantage of my lack of car knowledge. I've been very satisfied.

GF
Greg F.
Shawnee, KS
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Spoke with MaryAnn. She said Chuck is an excellent mechanic and they have no problems with them.
This review was collected via phone interview by Customer Research Inc.

BQ
Bill Q.
Lenexa, KS
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Bill said that things with the business went smoothly and he had no issues and they seemed to be reasonably priced.
This review was collected via phone interview by Customer Research Inc.

GM
GREG M.
Lenexa, KS
Honda Accord Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/05/2018
2002 Honda
I was extremely disappointed that the "engine check" light was on and not noticed. The car was driven into the garage and then out to a parking place on the street and still the light was not notice. I expect the mechanics to be looking for all possible problems.

JH
JD H.
Lenexa, KS
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
Outstanding Service
Outstanding engine and tire service. I have been buying tires for 20 years at another premier tire store in Lenexa. I switched to Lenexa Automotive because they take care of everything else on my cars and always do an outstanding job. Trustworthy shop!

DD
David D.
Shawnee, KS
Dodge Intrepid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
David said the pricing is fair and the staff is honest and pleasant to work with.
This review was collected via phone interview by Customer Research Inc.

RJ
Ricky J.
Kansas
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2018 Category: Service
Ricky said the business was a helpful place and they did a good job. They are limited to what they could do because they are not a body repair facility.
This review was collected via phone interview by Customer Research Inc.

RD
Roanne D.
Shawnee Mission, KS
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/10/2018
Complete Waste of Time
After waiting two weeks, because they were busy, to bring the vehicle in, our vehicle sat on their lot for another THREE WEEKS! Despite telling us over and over they were going to get it in...they never did! Excuse after excuse! No apology! Complete waste of our time!

AT
Aaron T.
Shawnee, KS
Buick LeSabre
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2018 Category: Service
Aaron said he just got an oil change but they were good about the price.
This review was collected via phone interview by Customer Research Inc.

DM
David M.
Lenexa, KS
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
David said the business has good prices to go with the quality of work. They have always been helpful.
This review was collected via phone interview by Customer Research Inc.

MR
Mason R.
Kansas
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Mason said the service was good.
This review was collected via phone interview by Customer Research Inc.

CH
Clay H.
Lenexa, KS
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Clay said the business was very helpful.
This review was collected via phone interview by Customer Research Inc.

BC
Brandon C.
Shawnee, KS
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Brandon said he was very happy with the customer service at the business.
This review was collected via phone interview by Customer Research Inc.

JA
Judy A.
Kansas
Acura Integra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/11/2018 Category: Service
Judy said the employees fixed the problem and did the job very well, but it took a week for them to get to it. She would have liked to have known that ahead of time.
This review was collected via phone interview by Customer Research Inc.

KB
Kelly B.
Brigham City, UT
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Kelly said this business has a great staff and its a great place to go even for him because he was from out of town.
This review was collected via phone interview by Customer Research Inc.

JE
Jo E.
Lenexa, KS
Chrysler 300M
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Jo said she likes the way she is treated by the staff. They take very good care of her.
This review was collected via phone interview by Customer Research Inc.

SD
Samantha D.
Lenexa, KS
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Samantha said this business was friendly and her vehicle runs like a dream.
This review was collected via phone interview by Customer Research Inc.

SM
Samantha M.
Lenexa, KS
Pontiac Vibe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/27/2018 Category: Service
Samantha said they had to wait forever because they didn't have the right tires. She said please get the right parts when they are ordered.
This review was collected via phone interview by Customer Research Inc.

MM
Margarita M.
Kansas
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Margarita said the service was good.
This review was collected via phone interview by Customer Research Inc.

LH
Larry H.
Lenexa, KS
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Larry said he has used the business for over 30 years.
This review was collected via phone interview by Customer Research Inc.