When my car hemorrhaged gas on a Sunday afternoon, I found myself calling a AAA tow truck and my car landing at a mechanic I didn’t know. The experience could not have been better - from the dispatcher to the tow truck driver to my point of contact at Liberty Bell. The car was fixed without my hemorrhaging out money. It’s a bit further for me to go and I always liked my local mechanic but I think they just may well become my go to.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.