Liberty Hyundai

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605-716-2000
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Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

400 Reviews

5 star
76%
4 star
15%
3 star
4%
2 star
1%
1 star
2%

ReScore Reviews™ (6)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
94% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews

Verified Customer
Rapid City, SD
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
great service
Friendly staff that explain what service was done on my car.
Recommended
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 12/12/2018

We at Liberty would like to thank you for completing our store survey. We value your feedback! Hope to see you at your next service visit.

Merry Christmas !

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

Verified Customer
Interior, SD
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Service
Enjoyed the service. Making an appointment for an oil change was fast and easy. When arriving for appointment they greeted me right away and got my car in fast. Wait time was not long. Highly recommend.
Recommended
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 12/12/2018

We at Liberty would like to thank you for completing our store survey. We value your feedback! Hope you have a Merry Christmas.

Thank you!

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

JR
Joey R.
Rapid City, SD
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Great job
Always excellent customer service.
Recommended
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 12/11/2018

We at Liberty would like to thank you for taking the time to complete our store survey. We value your feedback! Hope you have a Merry Christmas!

Thank you !

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

JM
Joseph M.
Newcastle, WY
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Excellent Service Department
The services that we needed were explained to us and the work was done in a timely manner.
Recommended
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 12/05/2018

We at Liberty would like to thank you for taking the time to complete our store survey. We value your feedback! I am glad to hear you had a good service visit. Look forward to your next visit.

Thank you !

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

JC
Jeremy C.
Upton, WY
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Service
Great people. Let me know where they were on my repairs frequently. Very friendly staff. Place is remarkably clean.
Recommended
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 12/04/2018

We at Liberty would like to thank you for taking the time to complete our store survey. We value your feedback! I am glad to hear you had a good experience. I see you are from out of town i hope if your in the area you stop in.

Thank you !

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

DM
D M.
Rapid City, SD
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Friendly people
Very satisfied with the service work and service people.
Recommended
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 11/28/2018

We at Liberty would like to thank you for completing our store survey. We value your feedback! Looking forward to your next service visit.

Thank you !
Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

Verified Customer
Rapid City, SD
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2018 Category: Service
X
X
Recommended
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 11/27/2018

We at Liberty would like to thank you for taking the time to complete our store survey. We value your feedback! Hope to see you at your next service visit.

Thank you !

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

CN
Catherine N.
Rushville, NE
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2018 Category: Service
Great follow up
Rainy made sure everything was taken care of and we ate very happy with the outcome.
Recommended
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 11/27/2018

We at Liberty would like to thank you for working with us to get your vehicle repairs done. I would like to thank you for completing our store survey. We value your feedback! I hope that all is well and you will contact us for the further repairs needed.

Thank you !!

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

Verified Customer
Hill City, SD
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Thanks
Appreciate the prompt service
Recommended
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 11/21/2018

We at Liberty would like to thank you for filling out our store survey. We value your feedback! Glad you were taking care of in a timely manner.

Hope you have a good week!

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

VL
Vicki L.
Rapid City, SD
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018 Category: Service
Fabulous Team!
I'm always pleased when my Sonata goes in for service -- Liberty's team is so wonderful to work with! I had many things that needed attention on my older Sonata this time around, and as usual, Rainey & Duane did an awesome job getting me back on the road in no time! Thanks!
Recommended
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 11/20/2018

Vicki, Thank you for the kind words. We at Liberty would like to thank you for completing our store survey. It is always a pleasure to see you at your service visits . Hope you have a good week.

Thank you !

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

IM
Irene M.
Pinbe Ridge, SD
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018 Category: Service
.
excellent service,
Recommended
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 11/20/2018

We at Liberty would like to thank you for completing our store survey. We value your feedback! Hope to see you at your next visit.

Thank you !

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

RT
Randy T.
Box Elder, SD
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Oil change
Service excellent, friendly, courteous and in a timely manner. Thank you. Randy Talks
Recommended
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 11/18/2018

We at Liberty would like to thank you for completing our store survey. We value your feedback! Thank you. Hope to see you at your next service.

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

PW
Patricia W.
Whitewood, SD
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Quick service and good prices.
Got in and out quickly. Courteous service.
Recommended
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 11/07/2018

We at Liberty would like to thank you for completing our store survey.We value your feedback! Hope to see you at your next service.

Hope you have a good weekend !

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

CN
Catherine N.
Rushville, NE
2014 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/03/2018 Category: Service
Need more mechanics
Need more than one person for a mechanic at a Hyundai dealership.
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 11/05/2018

We at Liberty want to thank you for taking the time to complete our store survey.I appreciate you taking the time to speak with me today to resolve these issues .I look forward to working with you in the future. We value your feedback!

Thank you !

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

Verified Customer
Newcastle, WY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Friendly and Knowledgeable Service
The folks at the service desk worked together to record my pre-paid service plan. Then they carefully explained what the plan offered. They re-scheduled my service checks according to that plans' timeframe, making recommendations for synthetic oil to keep me going to the 7,500 mile scheduled check up. Although they did not have car-cleaning capabilities, they gave me a coupon to have my car cleaned around the corner. Everything was done efficiently. And everything was thoroughly explained before the cars' servicing.
Recommended
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 11/04/2018

We at Liberty would like to thank you for taking the time to fill out our store survey. We value your feedback!I am happy to hear team Liberty did a good job! Hope to see you at your next service visit.

Thank you

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

SB
Samantha B.
Kyle, SD
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Very fast and efficient
Everything was good and perfect
Recommended
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 10/30/2018

We at Liberty would like to thank you for taking time to fill out our store survey. We value your feedback! Hope to see you again at your next service visit.

Thank you !

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

Verified Customer
Deadwood, SD
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
So friendly and kind
Will come back again
Recommended
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 10/29/2018

Hello Schallenkamp's hope you had a good weekend. We at Liberty would like to thank you for taking the time to fill out our store survey. We value your feedback! Hope to see you and not be to busy on your next service visit.

Thank you !

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

AV
Adam V.
Ellsworth Afb, SD
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
great service and great people!
This place rocks! Thank you for taking care of our vehicle and our needs. Great job
Recommended
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 10/29/2018

We at Liberty would like to thank you for taking the time to fill out our store survey. We value your feedback! Hope to see you again for service.

Thank you !

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

Verified Customer
Rapid City, SD
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Know my vehicle
Convenient
Recommended
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 10/26/2018

We at Liberty would like to thank you for taking the time to fill out our store survey.We value your feedback! Hope to see you at your next service visit!

Thank you!

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

WJ
Wayne J.
Rapid City, SD
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Great Customer Service!!
Met with a friendly greeting and smile. The Service staff here is so helpful! Our Sante Fe was ready when promised.
Recommended
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 10/26/2018

Wayne , We at Liberty would like to thank you for taking the time to fill out our store survey.We value your feedback! It Is always good to see you at your service visits. Thank you!

Have a good weekend!

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

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