Liberty Hyundai

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605-716-2000
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Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

448 Reviews

5 star
77%
4 star
14%
3 star
4%
2 star
1%
1 star
2%

ReScore Reviews™ (7)

ReScore
Overall Rating 4.1428586/5Overall Rating 4.1428586/5Overall Rating 4.1428586/5Overall Rating 4.1428586/5rating 4.1428586
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
94% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews

RS
Robert S.
Rapid City, SD
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Great service
The service manger was extremely helpful.(Rannie)
Recommended
LORENA RAINY A M., Service Manager from Liberty Hyundai responded on 04/15/2019

We at Liberty would like to thank you for completing our store survey. We value your feedback! Thanks for the kind words. We look forward to seeing you at your next service visit.

Have a good week!

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

Verified Customer
Rapid City, SD
2018 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/14/2019 Category: Service
Its okay
Oil change...
LORENA RAINY A M., Service Manager from Liberty Hyundai responded on 04/15/2019

We at Liberty would like to thank you for completing our store survey. We value your feedback! I do apologize all discounts and coupons need to be presented at time of write up due to accounting reasons.  I do hope that in the future we will have better signs posted to help in this confusion. Hope to see you at your next service visit. Thank you. 
Have a good week!

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

NT
Norma T.
Porcupine, SD
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Friendly service staff
I love this place both Rainy and Justin are great to work with. They took my car in earlier than scheduled because I live eighty miles from Rapid City. They explained the bill and the service recommended.
Recommended
LORENA RAINY A M., Service Manager from Liberty Hyundai responded on 04/12/2019

We at Liberty would like to thank you for taking the time to fill out our store survey. We value your feedback! Hope you have a good weekend!
Look forward to your next service visit.

Thank you !

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

Verified Customer
Sturgis, SD
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
No long waits and very professional
fast professional job
Recommended
LORENA RAINY A M., Service Manager from Liberty Hyundai responded on 04/12/2019

We at Liberty would like to thank you for taking the time to complete our store survey. We value your feedback! Hope to see you again at your next service.
Hope you have a good weekend

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

EB
Elisha B.
Belle Fourche, SD
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
New car
This is the second time I have gone to this dealership and both times have been treated with kindness and respect with a little bit of a shock because I never thought that I could ever get a brand new car and now I have 2 one is a 2018 the other is a 2019 so Thanks Joe
Recommended
LORENA RAINY A M., Service Manager from Liberty Hyundai responded on 04/10/2019

We at Liberty would like to thank you for completing our store survey. We value your feedback! Looking forward to service visits for both cars.

Stay warm Thank you !

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

LS
Lindsey S.
Rapid City, SD
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Great service!
I appreciate this crew being honest and trustworthy to work with. Also, appreciate the diversity in staff and level of knowledge for issues pertaining to my vehicle.
Recommended
LORENA RAINY A M., Service Manager from Liberty Hyundai responded on 04/05/2019

We at Liberty would like to thank you for completing our store survey. We value your feedback!! Thank you for the kind words. We look forward to your next visit.

Hope you have a good weekend!

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

CB
Christine B.
Hot Springs, SD
2019 Hyundai Santa Fe X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019 Category: Service
Friendly staff
Friendly and quick service
Recommended
LORENA RAINY A M., Service Manager from Liberty Hyundai responded on 04/01/2019

We at Liberty would like to thank you for completing our store survey. We value your feedback! Hope to see you again at your next service visit.

Thank you
Hope you have a good week!

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

JH
Jackie H.
Rapid City, SD
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019 Category: Service
GOOD SERVICE
TREAT YOU LIKE FAMILY AND DO GOOD WORK
Recommended
LORENA RAINY A M., Service Manager from Liberty Hyundai responded on 03/26/2019

We at Liberty would like to thank you for completing our store survey. We value your feedback! Looking forward to your next service visit. Hope you have a good week!

Thank you !

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

Verified Customer
Rapid City, SD
2013 Hyundai Elantra
Verified Customer
ReScore Review™
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019 Category: Service
The willingness to work with the consumer
I am very appreciative to the ladies at the service department as for both of them have been there for me every step of the way from the first claim to now. Only the service department I have worked with.
Recommended
Original Review
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/25/2019 Category: Service
Hyundai is not worth the heartburn
I'm so sick of this car. 2 engines in 2 years is rediculous. They were quick to put me into it and now I'm stuck. Will never do Hyundai anymore.
LORENA RAINY A M., Service Manager from Liberty Hyundai responded on 03/26/2019

We at Liberty would like to thank you for completing our store survey. We value your feedback! Thank you for taking my call today regarding your scores , I'm glad we got a chance to discuss the issue regarding your vehicle. I am  happy to hear the issue was not with our service department.

Hope you have a good week , Thank you !

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

EM
Emily M.
Winner, SD
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Reliable
Liberty was there when I needed a reliable vehicle. They are very friendly and super great with helping get into a vehicle!
Recommended
LORENA RAINY A M., Service Manager from Liberty Hyundai responded on 03/23/2019

We at Liberty would like to thank you for completing our store survey. We value your feedback! Hope to see you at your next  service visit.

Have a good weekend !

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

JW
Jimmy W.
Rapid City, SD
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
People are very helpful
I enjoyed the service and I will come again
Recommended
LORENA RAINY A M., Service Manager from Liberty Hyundai responded on 03/21/2019

We at Liberty would like to thank you for filling out our store survey. We value your feedback! Looking forward to your next service visit.

Thank you !

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

Verified Customer
Rapid City, SD
2019 Hyundai Santa Fe X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Comfortable
Technician explained what was going to happen and there was a comfortable place to wait.
Recommended
LORENA RAINY A M., Service Manager from Liberty Hyundai responded on 03/20/2019

We at Liberty would like to thank you for completing our store survey. We value your feedback! We look forward to your next service visit.

Thank you !

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

TH
Timothy H.
Rapid City, SD
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Excellence
The employees are great, they go the extra mile. Never a problem.
Recommended
LORENA RAINY A M., Service Manager from Liberty Hyundai responded on 03/19/2019

We at Liberty would like to thank you for completing our store survey. We value your feedback! Glad to hear you have had good service visits, looking forward to your next visit.

Thank you !

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

JM
Joleen M.
New Underwood, SD
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/15/2019 Category: Service
Service was good
Good
Recommended
LORENA RAINY A M., Service Manager from Liberty Hyundai responded on 03/16/2019

We at Liberty would like to thank you for completing our store survey. We value your feedback! We do have bathrooms but they are on the ends of the building. Hope to show you around on your next service visit.

Thank you !

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

TJ
Timothy J.
Rapid City, SD
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Great service all the time!
We had a low tire pressure sensor alarm so we stopped into Liberty Hyundai for them to add nitro to our tire. Came to find out there was a nail or screw in the tire. They were able to squeeze us in to fix the tire and while we were there we decided to have the oil changed and tires rotated since it was due. We appreciate them giving us that time. We could get our oil changed cheaper somewhere else but we like taking it there because they know our car and we know we're getting the best service.
Recommended
LORENA RAINY A M., Service Manager from Liberty Hyundai responded on 03/08/2019

We at Liberty would like to thank you for completing our store survey. We value your feedback! Hope to see you again at your next service appointment.

Thank you !!

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

RS
Rhonda S.
Rapid City, SD
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Hyundai rating
The staff is always polite and personable to me. They always ask if there is anything else I need. I feel confident bringing my car in for oil changes and tire rotations and know they will do a good job.
Recommended
LORENA RAINY A M., Service Manager from Liberty Hyundai responded on 03/06/2019

We at Liberty would like to thank you for completing our store survey. We value your feedback! Thank you for the kind words. Look forward to your next service visit.

Thank you !

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

AW
Ann W.
Rapid City, SD
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Good people
Maintenance rep is very knowledgeable and personable... Really nice to work with her
Recommended
LORENA RAINY A M., Service Manager from Liberty Hyundai responded on 03/05/2019

We at Liberty would like to thank you for filling out our store survey. We value your feedback! I am happy to hear we are taking good care of your vehicle.

Thank you !

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

Verified Customer
Box Elder, SD
2019 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019 Category: Service
Great experience
The dealership was great
Recommended
LORENA RAINY A M., Service Manager from Liberty Hyundai responded on 03/02/2019

We at Liberty would like to thank you for completing our store survey. We value your feedback! Hope to see you again at your next service visit.

Thank you !

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

TH
Timothy H.
Rapid City, SD
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Friendly Staff
All employees I've delt with have been over and above friendly and helpful.
Recommended
LORENA RAINY A M., Service Manager from Liberty Hyundai responded on 02/27/2019

We at Liberty would like to thank you for completing our store survey. We value your feedback! I am glad to see you had a good service visit , hope to see you again.

Thank you !

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

Verified Customer
Pine Ridge, SD
2018 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/21/2019 Category: Service
Service
Service was fast and people were friendly only thing wrong they forgot to put my valve stem caps back on
Recommended
LORENA RAINY A M., Service Manager from Liberty Hyundai responded on 02/21/2019

We at Liberty would like to thank you for completing our store survey. We value your feedback! I regret to hear that we forgot to reinstall your valve stem caps. If you are in the area i would be happy to install a new set for you. Please accept my apology. We look forward to serving you in the future and ensuring complete satisfaction!

Thank you !

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM

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