Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

347 Reviews

ReScore Reviews™ (6)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
94% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


WJ
Wayne J.
Rapid City, SD
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Great Experience!!
Met with a smile and Greetings. Explained what was done and why. Another great experience!!
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 08/16/2018

We at Liberty would like to thank you for taking our store survey.We value your feedback! Look forward your next visit on either Hyundai vehicle.

Thank you !

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM


DG
Dan G.
Upton, WY
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Great Experience
Fast, friendly, courteous service! Got us in on the day & time we wanted. Will definitely go back.
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 08/15/2018

We at Liberty want to thank you for taking the time to fill out our store survey.We value your feedback!
If need any service work we would be happy to take care of you and your Tucson!!

Thank you!

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM


SH
Shawn H.
Rapid City, SD
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Friendly and helpful
Good service all around
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 08/13/2018

 We at Liberty want to thank you for taking the time to fill out our store survey. We value your feedback! Hope to see you at your next service.

Thank you !

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM


JL
Joshua L.
Black Hawk, SD
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
great customer service
Everyone was very helpful. They took the time to show us what we were interested in, not pushy and super friendly. everyone from sales, finance and service have all been friendly and professional. Will purchase from them again.
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 08/06/2018

We at Liberty would like to thank you for taking the time to fill out our store survey.We value your feedback! Glad to hear the entire Liberty team was a good experience for you.

Hope you have a good week!

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM


TJ
Timothy J.
Rapid City, SD
2013 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Very accommodating as far as getting my vehicle in quickly for repair.
The only bad thing that happened was the first time I brought my vehicle in (driver's side mirror was cracked from hail), the replacement mirror had come in but when they opened the box it wasn't the right one. They reordered and as soon as it came in they called me. This time they checked to make sure it was the correct mirror.
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 08/06/2018

We at Liberty would like to thank you for taking the time to fill out our store survey. We value your feedback! I am sorry to hear you had to make an extra trip but glad to hear we got it fixed.

Thank you !!  

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM


Verified Customer
Mission, SD
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Oil Change
Everything was done on time and without any problems. I have been a Liberty Hyundai customer for 4 years and haven't had any problems in that time.
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 07/31/2018

We at Liberty want to thank you for taking the time to fill out our store survey.We value your feedback!! 
Thank you !

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM


TH
Timothy H.
Rapid City, SD
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Excellent customer service
👍👍👍👍👍
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 07/31/2018

We at Liberty want to thank you for taking the time to fill out our store survey. Thanks for the thumbs up on customer service. We value your feedback!!

Thank you !!
Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM


DM
D M.
Rapid City, SD
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Friendly and Prompt service work.
friendly people and prompt service work. Appt. was easy to make on phone. Clean store and shop area.
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 07/31/2018

We at Liberty want to thank you for taking the time to fill out our store survey. We value your feedback!! Hope to see you at your next visit.

Thank you

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM


MC
Mary C.
Rapid City, SD
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Customer service
So friendly
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 07/25/2018

We at Liberty want to thank you for taking the time to fill out the store survey.We value your feedback!
Hope to see you at your next visit.

Thank you!

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM


JM
Justin M.
Custer, SD
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Fast and friendly
Best and fastest of all
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 07/24/2018

We at Liberty want to thank you for taking the time to fill out our store survey.We value your feedback!
Hope you visit us for your future service needs.

Thank you! 

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM


HT
Heath T.
Pine Ridge, SD
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
SALES AND SHOP
EVERYONE IS VERY NICE AND WELCOMING I ENJOYED BUYING MY FIRST BRAND NEW RIDE WITH THEM THEY'VE BEEN SO GOOD TO ME
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 07/23/2018

We at Liberty want to thank you for taking the time to fill out our store survey.We value your feedback!
Look forward to your next service visit next week.

Thank you !

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM


JB
Jerald B.
Hill City, SD
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Courtesy, fair and timely
Thank you for the work on our SUV. Couldn't be happier.
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 07/22/2018

We at Liberty want to thank you for taking the time to fill out our store survey.We value your feedback!
Hope you have a good weekend.

Thank you

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM


DM
Dennis M.
Box Elder, SD
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Oil change
Had a complimentary oil change after buying new car. They even arranged for a rescheduled appt cause I had gotten sick on scheduled day. Thanks so much for your friendly service. Keep up the good work.
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 07/20/2018

We at Liberty want to thank you for taking the time to fill out our store survey. We value your feedback! Hope you have a good weekend.

Thank you !

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM


GM
Gary M.
Spearfish, SD
2012 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Prompt, friendly service with only one problem, not all parts in stock.
Stocking standard parts for regular service needs would be helpful to avoid 110 mile round-trips to simply get an engine air filter replaced.
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 07/17/2018

We at Liberty would like to thank you for taking the time to fill out our store survey.We value your feedback!Hope to see you at your next service visit .

Thank you!

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM


Verified Customer
Rapid City, SD
2017 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2018 Category: Service
SONATA
NA
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 07/17/2018

We at Liberty would like to thank you for taking the time to fill out our store survey. We value your feedback! Look forward to your next service visit .

Thank you!

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM


JR
John R.
Rapid City, SD
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Service Review
Can’t beat Rainy as a service manager.
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 07/16/2018

We at Liberty want to thank you for taking the time to fill out our store survey.We value you feedback !! Thanks for the shout out!

Hope you had a good weekend .

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM


Verified Customer
Sturgis, SD
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Your Service lady Rainy
Visited with a nice sales person Chris Cathey who was able to provide great information on a new SUV including trade in value, discounts, and something to think about.
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 07/17/2018

We at Liberty would like to thank you for taking the time to fill our store survey. If there is anything we can do please let us know.

Thank you!

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM


Verified Customer
Rapid City, SD
2017 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Prompt service!!
It is so easy to get an appointment and the service is prompt and well explained to me as to what was done and what will need to be done in the future,. They take care of me and I appreciate that.
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 07/15/2018

We at Liberty want to thank you for taking the time to fill out our store survey. We value your feedback!
Hope you have a good weekend!

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM


VL
Vicki L.
Rapid City, SD
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Another Great Visit!
As usual, I was completely satisfied with the service I received. Duane & Rainy are top notch! They are friendly, on-time, and great at recommending the services needed as my car ages. I wouldn't take my vehicles anywhere else!
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 07/15/2018

We at Liberty would like to thank you for filling out our store survey.We value your feedback! I will make sure to give Duane a thumbs up this week.

Thank you !

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM


SL
Shawna L.
Rapid City, SD
2018 Hyundai Kona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Service Review
Service department was very friendly, explained everything done. Very pleased with the service.
LORENA RAINY M., Service Manager from Liberty Hyundai responded on 07/12/2018

 We at Liberty would like to thank you for taking the time to fill out our store. We value your feedback! Hope to see you again at your next service visit.

Have a great weekend!

Rainy Mullivan
Service Manager
Liberty Imports Center
605-716-2000
RAINY@LIBERTYSUPERSTORES.COM


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