Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

19 Reviews

95% Would Recommend
Latest Review over 2 years ago

Reviews


HA
Heriberto A.
Massachusetts
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2016 Category: Service
Spoke with Nelda. She said this business does fine. She and her husband recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CS
Charles S.
Worcester, MA
Volvo C70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2016 Category: Service
Charles said he knows the mechanic and he does good work. He had a radiator put in, an oil change, and more. Overall, this business did a great job on the repairs.
This review was collected via phone interview by Customer Research Inc.

SL
Steven L.
Tulsa, OK
Oldsmobile Alero
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2016 Category: Service
Steven said this business professionally diagnosed and well articulated the repair.
This review was collected via phone interview by Customer Research Inc.

SS
Scott S.
Shrewsbury, MA
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2016 Category: Service
Scott said his check engine light is still on.
This review was collected via phone interview by Customer Research Inc.

MB
Matthew B.
Boylston, MA
Cadillac CTS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/21/2016 Category: Service
Matthew said it was simple and easy.
This review was collected via phone interview by Customer Research Inc.

RM
Richard M.
Worcester, MA
Pontiac Sunfire
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2016 Category: Service
Spoke with Assunta. She said she and Richard were very pleased.
This review was collected via phone interview by Customer Research Inc.

SB
susan b.
Millbury, MA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2016
Oil Change
Great service. No waiting oil change completed, all fluids topped off and a service I greatly appreciate is checking the air pressure in my tires. Thank you

JP
James J P.
Millbury, MA
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2016
2008 chevy impala
fast service at a reasonable price

MR
Monica R.
Massachusetts
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2016 Category: Service
Monica said they let her know what was going on with her vehicle and they fixed it.
This review was collected via phone interview by Customer Research Inc.

JF
Jeri F.
Worcester, MA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2016
Excellent Service at a Great Price!
Big job or small, I trust Lincoln Auto with all my auto service and repairs. They always give me exactly what is needed and don't try to sell me something that is not needed. They never overcharge and prices beat most other shops I've been to.

DE
Daisy E.
Worcester, MA
Pontiac G6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2016 Category: Service
Spoke with Toryn. She said this business is awesome. They were really nice and offered her a ride home.
This review was collected via phone interview by Customer Research Inc.

LN
Lauren N.
Shrewsbury, MA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2016 Category: Service
Lauren said the business was honest about the diagnosis and the pricing.
This review was collected via phone interview by Customer Research Inc.

GS
Gladys S.
Worcester, MA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2016 Category: Service
Gladys said this business is good and she always goes to them.
This review was collected via phone interview by Customer Research Inc.

CW
Curtis W.
Worcester, MA
Mercury Sable
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2015 Category: Service
Curtis said the business was courteous, quick and they also had reasonable prices.
This review was collected via phone interview by Customer Research Inc.

JF
Jeri F.
Worcester, MA
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2015
Keeps me running!
Convenient and reasonably priced, quick service! I always get what is needed to be safe. They never pressure me to buy things I don't need. I trust them!

AM
Andrea M.
Worcester, MA
Dodge Neon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2015 Category: Service
Spoke with Sam. He said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

SK
Sarah K.
Worcester, MA
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2015
What make this shop so great is that the price quoted is the price I paid
What make this shop so great is that the prices, and quoted price is what I pay.When they run in to unexpected problems they call first. Thank you, thank you

JD
Jason D.
Shrewsbury, MA
Buick Century
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/27/2015 Category: Service
Jason said he took his vehicle into this business for a large dent on the front of it. He first had been quoted a figure of $245. He dropped off his vehicle, then received a call from this business and they told him there was a big dent in his radiator. He told them that that is what he brought his vehicle in for. This facility said the quote that was given to him the first time was done without looking at the vehicle. Then a few days later they called him and said it was going to be $409. He stated that he was very frustrated with them and finally told them to just get the job done. When he went to pick up his vehicle they then told him that the bill was going to be $511. He told the employee that they had agreed to a figure of $409. The employee stated that he records all of his phone calls so, he asked to listen to the call and they told him that that would be too much work. The employee told him to pay the $409 and to never come back to the business, so, that is what he did. He had used this business previously and they had never treated him like this before. Their customer service was bad. For the reasons stated above he would not recommend this business.
This review was collected via phone interview by Customer Research Inc.

CA
Christina A.
Worcester, MA
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2015
Upfront never tries to sell you stuff
I came to this shop after my best friend told me about them. They just save me money

Displaying all 19 Review