Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

436 Reviews

ReScore Reviews™ (18)

ReScore
Overall Rating 4.8888917/5Overall Rating 4.8888917/5Overall Rating 4.8888917/5Overall Rating 4.8888917/5rating 4.8888917
Original
Overall Rating 2.38889/5Overall Rating 2.38889/5rating 2.38889rating 2.38889rating 2.38889
94% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


SC
Sherry C.
Mayfield, KY
2014 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Recent Genesis service item
Convenient modern location
Good product
KEVIN J., Service Manager from Linwood Hyundai responded on 04/19/2019

Thank you for leaving us this excellent review!  It was a pleasure having you in our Service Department, and we look forward to seeing you next time.  Have a great weekend!

Kevin Jones
Service Manager
270-444-6901

JH
Jeremy H.
Metropolis, IL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Spectacular Service
When I called to make an appointment, I was given multiple dates and times to accommodate my schedule. On the day of the appointment I arrived a little early and the service department was happy and able to get started. The service adviser was friendly, showed me where the waiting room was, and offered me several drink options. Once the service was complete, I was informed and given an explanation of the service issue. The dealership was very clean and pleasant during my service experience.
KEVIN J., Service Manager from Linwood Hyundai responded on 04/18/2019

Thank you for taking the time to leave us this excellent review!  It was a pleasure having you in our Service Department, and we look forward to seeing you next time.  Have a great day!

Kevin Jones
Service Manager
270-444-6901

MB
Monnie B.
Paducah, KY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Pleasant and Fast
I was pleasantly surprised to be given a discount for my first oil change. Thanks so much.
KEVIN J., Service Manager from Linwood Hyundai responded on 04/12/2019

Thank you for leaving us this excellent review!  It was a pleasure having you in our Service Department, and we look forward to seeing you next time.  Have a great weekend!

Kevin Jones
Service Manager
270-444-6901

JM
James M.
Paducah, KY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Have always had a good experience at Linwood Hyundal
Good
KEVIN J., Service Manager from Linwood Hyundai responded on 04/11/2019

Thank you for leaving us this excellent review!  It was a pleasure having you in our Service Department, and we look forward to seeing you next time.  Have a great day!

Kevin Jones
Service Manager
270-444-6901

JP
James P.
Union City, TN
2015 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019 Category: Service
Fast and Friendly
Everyone was -super-nice and the work was done in less time than I had anticipated. The facility was very clean and the waiting area was great.
KEVIN J., Service Manager from Linwood Hyundai responded on 04/08/2019

Thank you for leaving us this excellent review!  It was a pleasure having you in our Service Department, and we look forward to seeing you next time.  Have a great day!

Kevin Jones
Service Manager
270-444-6901

KL
Kenny L.
Kevil, KY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
friendly
The overall willingness and honest manner in which help given in assisting and correcting auto needs.
KEVIN J., Service Manager from Linwood Hyundai responded on 04/08/2019

Thank you for leaving us this excellent review!  It was a pleasure having you in our Service Department, and we look forward to seeing you next time.  Have a great day!

Kevin Jones
Service Manager
270-444-6901

PM
Patricia M.
Vienna, IL
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2019 Category: Service
Another waiting area
Falls short of customer care offered by dealer where I purchased vehicle; nothing special.
KEVIN J., Service Manager from Linwood Hyundai responded on 04/05/2019

Thank you for taking the time to leave us this review!  It was a pleasure having you in our Service Department, and we value your feedback.  We hope to see you next time.  Have a great weekend!

Kevin Jones
Service Manager
270-444-6901

DK
Deitra K.
Benton, KY
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Friendly service
The staff are friendly and helpful if I have questions.
KEVIN J., Service Manager from Linwood Hyundai responded on 04/03/2019

Thank you for leaving us this excellent review!  It was a pleasure having you in our Service Department.  We hope to see you next time, and have a great day!

Kevin Jones
Service Manager
270-444-6901

MG
Mary G.
Hopkinsville, KY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Friendly
Everyone who walks in that door for service or to make a purchase or just is made to feel at home. The sales staff will let you look and when you are ready for assistance they are more than willing to help. Deals are quick and you know what is going on in the process. When I am ready to make my next purchase I will come back to Linwood Hyundai. Even though I am just 24 miles from Clarksville. I will NEVER go back to Waytt Johnson! NEVER to even to get my car serviced
KEVIN J., Service Manager from Linwood Hyundai responded on 04/03/2019

Thank you for leaving us this excellent review.  It was a pleasure having you in our Service Department, and we greatly appreciate your business.  We look forward to seeing you next time, and hope you have a great day!

Kevin Jones
Service Manager
270-444-6901

RG
Rita G.
Metropolis, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019 Category: Service
Friendly service
I have been a Linwood’s customer for many years and they have never let me down. From the owner to the service Dept I have been treated with respect, manners and a smile
KEVIN J., Service Manager from Linwood Hyundai responded on 03/29/2019

Thank you for leaving us this excellent review!  It's always a pleasure having you in our Service Department, and we will always be here when you need us.  Have a great weekend!

Kevin Jones
Service Manager
270-444-6901

LF
Larry F.
Metropolis, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019 Category: Service
good servece
good people --good work -
KEVIN J., Service Manager from Linwood Hyundai responded on 03/29/2019

Thank you for leaving us this excellent review!  It was a pleasure having you in our Service Department, and we look forward to seeing you next time.  Have a great weekend!

Kevin Jones
Service Manager
270-444-6901

Verified Customer
Paducah, KY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/26/2019 Category: Service
.
Service was acceptable
KEVIN J., Service Manager from Linwood Hyundai responded on 03/27/2019

Thank you for leaving us this great review!  It was a pleasure having you in our Service Department, and we hope to see you next time.  Have a great day!

Kevin Jones
Service Manager
270-444-6901

VW
Vickie W.
Paducah, KY
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Great experience
As always, the staff was courteous and professional. Car was done in a timely manner and it was a thorough job. Thank you
KEVIN J., Service Manager from Linwood Hyundai responded on 03/21/2019

Thank you for leaving us this excellent review!  It was a pleasure having you back in our Service Department, and we look forward to seeing you next time.  Have a great day!

Kevin Jones
Service Manager
270-444-6901

BS
Brian S.
Martin, TN
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Oil change and software update
Vehicle was in and out in a timely manner. No issues with the service.
KEVIN J., Service Manager from Linwood Hyundai responded on 03/19/2019

Thank you for leaving us this excellent review!  It was a pleasure having you in our Service Department, and we look forward to seeing you next time.  Have a great day!

Kevin Jones
Service Manager
270-444-6901

LH
Linda H.
Paducah, KY
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
The friendly personnel.
I have All ways like there service.
KEVIN J., Service Manager from Linwood Hyundai responded on 03/19/2019

Thank you for leaving us this excellent review.  It was a pleasure having you in our Service Department, and we look forward to seeing you next time.  Have a great day!

Kevin Jones
Service Manager
270-444-6901

RC
Robert C.
Puryear, TN
2016 Hyundai Sonata Plu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Quick service
Had appointment for service and was in and out within an hour. Nice job.
KEVIN J., Service Manager from Linwood Hyundai responded on 03/19/2019

Thank you for leaving us this excellent review!  It was a pleasure having you in our Service Department, and we look forward to seeing you next time.  Have a great day!

Kevin Jones
Service Manager
270-444-6901

Verified Customer
Kevil, KY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Servicing
Always great service
KEVIN J., Service Manager from Linwood Hyundai responded on 03/14/2019

Thank you for leaving us this excellent review!  It was a pleasure having you back in our Service Department, and we look forward to seeing you next time.  Have a great day!

Kevin Jones
Service Manager
270-444-6901

Verified Customer
Paducah, KY
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Blank
Blank
KEVIN J., Service Manager from Linwood Hyundai responded on 03/14/2019

Thank you for leaving us this excellent review!  It was a pleasure having you in our Service Department, and we look forward to seeing you next time.  Have a great week!

Kevin Jones
Service Manager
270-444-6901

MB
Monnie B.
Paducah, KY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2019 Category: Service
Very pleasant
The staff at Linwood Hyundai is always pleasant and respectful.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/10/2019 Category: Service
No solution
My passenger seat belt warning chime is not working. The service department was not able to make it work again.
KEVIN J., Service Manager from Linwood Hyundai responded on 03/14/2019

Thank you for taking the time to leave us this feedback.  We apologize that you were not satisfied with your experience.  We did reach out to our District Manager with Hyundai to confirm, and these Sonatas will only chime for the seat belt when the driver isn't wearing one.  There is no chime for the passenger, just the icon.  Please feel free to contact me should you have any more questions.  Thank you, and have a great day!

Kevin Jones
Service Manager
270-444-6901
KEVIN J., Service Manager from Linwood Hyundai responded on 03/14/2019

We appreciate the re-score, and are glad we could assist you.  We look forward to seeing you next time.  Have a great day!

Kevin Jones
Service Manager
270-444-6901

JV
Jay V.
Paducah, KY
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Great Service Technicians
The service department is ver accommodating. They are friendly and accommodating!
KEVIN J., Service Manager from Linwood Hyundai responded on 03/08/2019

Thank you for leaving us this excellent review!  It was a pleasure having you in our Service Department.  We hope you have a great weekend!

Kevin Jones
Service Manager
270-444-6901