Lithia Hyundai of Anchorage


Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

718 Reviews

ReScore Reviews™ (11)

ReScore
Overall Rating 3.5454564/5Overall Rating 3.5454564/5Overall Rating 3.5454564/5rating 3.5454564rating 3.5454564
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
91% Would Recommend
100% Business Response
Latest Review 1 day ago
Randall F. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Phil was courteous and prepared for my appointment for an oil change, tire repair, and an oil pressure issue. All were promptly addressed on the visit.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/19/2018 10:14 AM
Lavender W. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer "
The entire work was done in about thirty minutes and I was very pleased.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/18/2018 10:52 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 01/19/2018

Thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Garry B. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great service with nice waiting area amenities.
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/18/2018 05:14 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 01/19/2018

Thank you for the 5 star review Garry.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service are really kind"
Never had a problem with the service. The staff are amazing
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 06:38 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 01/17/2018

Thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
John H. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Have return for service a number of times a number of times each time receiving prompt and courteous help each time. Always nice to receive the courtesy inspection.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 10:34 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 01/17/2018

Thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great communication "
Great communication while servicing our Santa Fe. Called to check for approval before they did anything not agreed today the start and kept their word on promises made.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 09:42 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 01/17/2018

Thank you for the 5 star review. Its good to hear that everyone kept you updated while your vehicle was here.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Richard D. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review"
Always s treat me great
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/15/2018 12:37 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 01/17/2018

Thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Deborah R. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"timely"
I have avoided dealership service departments in the past, but have always found the Anchorage Hyundai dealership to be reliable. I live away from Anchorage, so I always have to wait for my car. They usually are accurate in the estimated time they tell me.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/14/2018 09:08 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 01/17/2018

Thank you for the 5 star review. I am glad Pete was able to get you back on the road quickly.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Verified Customer on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, excellent maintenance and repair services."
Minor R & R service written up and completed in about one half hour of my arrival at Lithia Hyndai of Anchorage. That's fast!
Vehicle: 2008 Hyundai Accent
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/12/2018 11:15 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 01/17/2018

Thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Verified Customer on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service - Much better than Lithia Kia"
The Lithia Hyundai dealership is managed and operated leaps and bounds better than two other Lithia dealerships I have used, specifically the Lithia Dodge and Lithia Kia dealerships. I'm so happy with how they have treated me since I purchased a Tucson in 2016 that I decided to have maintenance work on our Kia performed at the Hyundai shop. The service agents are professional and helpful if I have technical questions.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/29/2017
Service Type: Maintenance
Review Created: 01/09/2018 10:59 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 01/17/2018

Thank you for the 5 star review. I will share your this with the service department. :)

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Marian H. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Accommodating "
Comfortable waiting area!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/29/2017
Service Type: Repair
Review Created: 01/08/2018 12:14 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 01/17/2018

Marian, thank you for the 5 star review!

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
David L. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Speed"
What I like is that when you have an appointment, your car goes right into the shop shortly after, rather than sitting for a 1/2 hour to 45 minutes before going.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/04/2018
Service Type: Repair
Review Created: 01/08/2018 10:02 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 01/17/2018

Thank you for the 5 star review David!!

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Cheryl M. on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Srrvice"
On time pleasant in and out in a timely manner.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 01/02/2018
Service Type: Maintenance
Review Created: 01/06/2018 09:17 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 01/17/2018

Thank you for the 5 star review!!

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Clara M. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service all around"
Oil change, and small recall performed in under an hour. Great service, and fair price.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 01/02/2018
Service Type: Repair
Review Created: 01/04/2018 05:44 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 01/05/2018

Thank you for the 5 star review!!

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Terry T. on 12/29/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"TerryT"
Overall good. A little interior detail before returning would be a nice thing.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 12/22/2017
Service Type: Repair
Review Created: 12/29/2017 03:36 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 01/02/2018

Thank you for bringing your vehicle to be serviced with us and for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Darrell R. on 12/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"For the most part,NICE people"
I am still waiting for the man who sold me the car to do what he said , like buy me pizza.The Road Runner next door would do.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/22/2017
Service Type: Maintenance
Review Created: 12/26/2017 02:53 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 12/27/2017

Thank you for the 5 star review. There should be food in your future.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Veronica J. on 12/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Thank you, Lithia, for getting my vehicle looked at so quickly.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 12/16/2017
Service Type: Maintenance
Review Created: 12/24/2017 10:27 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 12/26/2017

Thank you for the 5 star review. We appreciate you bringing your vehicle to us.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Verified Customer on 12/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service"
All the employees were friendly and helpful.
Vehicle: 2010 Hyundai Accent
Category: Service
Service Date: 12/18/2017
Service Type: Maintenance
Review Created: 12/24/2017 04:33 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 12/26/2017

Thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Jerry B. on 12/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
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Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/06/2017
Service Type: Maintenance
Review Created: 12/23/2017 11:46 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 12/26/2017

Thank you for taking the time to give us 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Verified Customer on 12/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient Service Department"
My call in to set up my appointment (did not offer the day on the internet) was handled very professionally. I arrived and the time to complete was changed from when I called in but they got my car in and called me when it was done. All of this done with a smile and professional.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 12/19/2017
Service Type: Repair
Review Created: 12/23/2017 07:56 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 12/26/2017

Thank you for the 5 star review. We appreciate you bring your vehicle to us.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Displaying Review 1 - 20 of 718 in total