Lithia Hyundai of Anchorage


Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5rating 4.54

672 Reviews

ReScore Reviews™ (11)

ReScore
Overall Rating 3.5454564/5Overall Rating 3.5454564/5Overall Rating 3.5454564/5rating 3.5454564rating 3.5454564
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
91% Would Recommend
100% Business Response
Latest Review about 20 hours ago
Verified Customer on 11/21/2017
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"Very nice with fast service. "
Great place to take your car for service 🔧
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/21/2017 12:41 PM
Jordan B. on 11/21/2017
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"Good job"
Always nice and informative.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/21/2017 06:38 AM
Elise C. on 11/19/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always receive great service in the Service Department"
My Hyundai has been extremely reliable. But I work for another dealership and I didn't like the games played in Hyundai Sales. So I would buy another one there.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/19/2017 08:29 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 11/20/2017

Thank you for the 5 star review!! I am sorry to hear that you did not have a good experience with our sales department. I am available to speak to you if you would like to discuss it further.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Jerry L. on 11/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"I appreciTed the ride home to allow me to get things done there."
Overall a good experience.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/18/2017 03:50 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 11/20/2017

Thank you for taking the time to fill out a review,

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
William S. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Service!"
From the time we bought our Santa Fe SUV in 2009, I have always received excellent service. I take my vehicle in every 3 months for an oil change and checkup and I receive excellent service. At that time, they advise me if anything (bulbs, filters) needs to be replaced or when my tires need rotation. We also have our other vehicles serviced there.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/18/2017 01:44 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 11/20/2017

Thank you for the 5 star review we appreciate you choosing us to be your service department.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
James G. on 11/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Customer friendly!"
Courteous and prompt response. Professional and knowledgeable staff.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/17/2017 02:05 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 11/20/2017

Thank you for taking the time giving us a review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Melanie B. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Lithia Hyundai staff are always courteous each time I bring my vehicle there and turn around time is appropriate."
The Service Department staff are courteous and efficient. The van driver that took me to my daughter's house was an awesome young man. I only wish I had gotten is name so I could send a personal note to the manager about how efficient and personable he was to deal with.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/17/2017 09:35 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 11/20/2017

Thank you for the 5 star review!! I will thank the drivers for you!!

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Verified Customer on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service, fair price."
Good service, fair price.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/16/2017 08:02 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 11/20/2017

Thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Paula G. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Helpful, friendly service. Been a happy customer since 2003
Vehicle: 2006 Hyundai Santa Fe
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/16/2017 07:54 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 11/20/2017

Thank you for the 5 star review and for being a long time customer!!

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Lisa M. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very fast service"
This was the fastest an oil change has ever been. Thanks for not making me sit there all day.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/16/2017 07:58 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 11/20/2017

Thank you for the 5 star review!!

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Heidi R. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service"
From the moment I walked in to the moment I left I was quickly greeted and assisted. Jack the salesperson in the front was very warm and gave my daughter a balloon (even though I was there for an oil change) he clearly goes above and beyond for customers to feel welcomed. Thanks you guys!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/15/2017 10:06 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 11/20/2017

Thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Pamela P. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service."
Love the coupons that save me money and give me top service.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/14/2017 09:37 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 11/20/2017

Thank you for the 5 star review Pamela.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Verified Customer on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast friendly service."
Got in promptly at the time of my appointment. Service writers were friendly. Job was finished promptly.
Vehicle: 2008 Hyundai Accent
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/13/2017 05:30 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 11/20/2017

Thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Maxine F. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Regular service"
Convient & efficient
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 10/26/2017
Service Type: Maintenance
Review Created: 11/11/2017 11:58 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 11/20/2017

Thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Tanya W. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They do excellent work"
The guys here are great at what they do and always make sure I am happy.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/09/2017 12:47 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 11/20/2017

Thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Heather K. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very accommodating and helpful"
Highly recommend. I was kept in the loop by the front desk and felt that they did excellent work. Will definitely be coming back!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/09/2017 08:30 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 11/20/2017

That is great to hear!! Thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Shanthavani J. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service is very good."
I would recommend this business to my friends.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/08/2017 11:46 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 11/09/2017

Thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Rodrick N. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Valued Customer "
I️ have no complaints
Vehicle: 2016 Hyundai Azera
Category: Service
Service Date: 11/02/2017
Service Type: Maintenance
Review Created: 11/07/2017 09:11 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 11/08/2017

Thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Patricia J. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My 13 year old Santa Fe still runs like new"
Thanks to regular oil changes and checkups, my 2004 Santa Fe still looks and runs like new (except for a few dings that were my fault!)
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 10/20/2017
Service Type: Maintenance
Review Created: 11/07/2017 12:02 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 11/08/2017

Thank you for the 5 star review Patricia.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Robert M. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and good service"
I had a life time oil change and a car wash. In and out in about an hour.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 11/02/2017
Service Type: Maintenance
Review Created: 11/07/2017 10:04 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 11/08/2017

Thank you for the 5 star review Robert.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
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