Lithia Hyundai of Anchorage


Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

621 Reviews

ReScore Reviews™ (11)

ReScore
Overall Rating 3.5454564/5Overall Rating 3.5454564/5Overall Rating 3.5454564/5rating 3.5454564rating 3.5454564
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
91% Would Recommend
100% Business Response
Latest Review 1 day ago
Verified Customer on 10/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fast service"
Fast
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/19/2017 06:22 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 10/20/2017

Thank you for the review!!!

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Charles R. on 10/19/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"8"
*
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/19/2017 03:38 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 10/20/2017

Thank you for the review Charles!!

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt Service - Friendly Staff"
In and out quickly - thank you
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 11:51 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 10/20/2017

Thank you for the 5 star review!!

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Robert B. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service personnel are quick to serve, no long lines waiting to check in, considering the time of year, service on my car was completed in very short time"
A pleasant experience, no wasted time, very professional service personnel....ran out of coffee
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/19/2017 02:07 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 10/19/2017

Robert, thank  you for the 5 star review...sorry about the coffee.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Place"
Convenient, fast and great staff.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/18/2017 01:50 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 10/19/2017

Thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Goog job on time."
Good job, kept me informed, done on time.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/18/2017 10:26 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 10/19/2017

Thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
KIMBERLY K. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service!!"
The staff is always friendly and helpful and the work is top notch.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/16/2017 03:35 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 10/19/2017

Thank you for the great review!!

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Victoria S. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Phil was awesome and super helpful!
Vehicle: 2006 Hyundai Santa Fe
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 10:26 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 10/19/2017

Thank you for the 5 star review Victoria, I will make sure Phil sees this!!

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistency in good service."
Great service!
Vehicle: 2009 Hyundai Accent
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/13/2017 08:47 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 10/19/2017

Thank you for the 5 star review!!!

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
SARAH J. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change "
Phil is a great service writer. he helps me in any way he can.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/13/2017 01:19 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 10/13/2017

Thank you for the 5 star review!!

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
SUSAN C. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tire changeover"
As always, Hyundai's service department did a great job. Service was done as required in the time frame they recommended.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/13/2017 09:57 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 10/13/2017

Susan thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Marie B. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and friendly people"
Very efficient
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/12/2017 06:27 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 10/13/2017

Thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Verified Customer on 10/11/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Timely service, high prices"
I called to schedule an appointment and was told I would receive a call back, but never did. Once I called again and finally got my car in, I felt the service was timely and high quality, but the cost was outrageous.
Vehicle: 2003 Hyundai Santa Fe
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/11/2017 06:42 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 10/13/2017

Thank you for taking the time to fill out a survey. Please feel free to give me a call so we can talk about your previous visit.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Verified Customer on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Prompt service
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/10/2017 09:49 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 10/13/2017

Thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Francis H. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"?"
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Vehicle: 2010 Hyundai Genesis Co
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/10/2017 09:45 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 10/13/2017

Thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Carletta G. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great service"
What can I say more. The front line guys are awesome and Dennis. Takes me anywhere I want to go. Not just that but he even remembers were I work or live. I feel like he is a friend.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/09/2017 10:45 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 10/09/2017

Thank you Carletta for the 5 star review. I will let Dennis know how appreciated he is.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Verified Customer on 10/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Emergency Repair - Awesome job!"
Phil and team provided excellent service when I needed it most. An unexpected engine repair was needed ASAP, and they delivered. Thanks, Lithia Hyundai Anchorage!
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 10/02/2017
Service Type: Maintenance
Review Created: 10/08/2017 11:21 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 10/09/2017

Thank you for the 5 star review. I will make sure Phil sees this!!

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Verified Customer on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Nice people and fast service
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 09/29/2017
Service Type: Maintenance
Review Created: 10/05/2017 10:20 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 10/07/2017

Thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Rachel W. on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Yay extended warranty "
Yay extended warranty
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/05/2017 08:53 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 10/07/2017

Thank you for the 5 star review Rachel.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Armando S. on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service. "
The employees are very helpful. Specially the front desk gentleman
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/29/2017
Service Type: Maintenance
Review Created: 10/05/2017 12:46 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 10/07/2017

Thank you for the 5 star review Armando.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
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