Sand Lake Automotive


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

186 Reviews

98% Would Recommend
Latest Review 1 day ago
MARK S. on 11/16/2017
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"Always perfect customer service; trustworthy, friendly folks"
I've always really liked these guys. You never feel like they are trying to "sell you something" you don't need.
Vehicle: Toyota Tundra 4WD Truck
Service Date: 11/15/2017
Review Created: 11/16/2017 10:39 PM
Joe L. on 11/15/2017
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Joe said this business got him in and out in a reasonable amount of time.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 11/09/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
MICHAEL D. on 11/14/2017
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"They are professionals"
I like their attention to details and they listen to the customer.
Vehicle: Dodge Dakota
Service Date: 11/01/2017
Review Created: 11/14/2017 09:11 PM
RICK E. on 11/13/2017
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"I am a new customer but it seems so far to be a very dependable place"
Pleased with service
Vehicle: Dodge Grand Caravan
Service Date: 11/10/2017
Review Created: 11/13/2017 10:22 AM
Carol K. on 11/13/2017
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Carol said her vehicle was making a strange noise and this business was able to get her in on the same day. She stated that she feels the prices were reasonable.
Vehicle: Pontiac Montana SV6
Category: Service
Service Date: 11/06/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Scott C. on 11/13/2017
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Scott said everything went well during his visit to this business and they completed the work on time. He had no complaints. They were good.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 11/07/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
DONALD F. on 11/12/2017
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"Personal and professional"
Customer satisfaction with a personal touch.
Vehicle: Dodge Pickup
Service Date: 11/03/2017
Review Created: 11/12/2017 08:28 PM
KENT K. on 11/11/2017
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" These guys are the best! Always on or under estimates. Prompt, courteous, friendly and knowledgeable "
If the free press picks had a catagory for Car repair I believe they would be #1. I have been bringing all our rigs to sand lake for over 20 yrs. I recommend them to everyone I know when auto repair is needed.
Vehicle: Ford Expedition EL
Service Date: 11/06/2017
Review Created: 11/11/2017 11:00 PM
CAROL J. on 11/10/2017
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"Always good service and good listeners"
The yeam at Sand Lake works with and for the customers best interests in mind, and go the extra mile to find solutions to issues that the customer can work with. Always friendly and helpful. I trust you and your team! Thank you.
Vehicle: Nissan Murano
Service Date: 11/10/2017
Review Created: 11/10/2017 11:41 PM
Kevin F. on 11/09/2017
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Kevin said he was happy with the service at this business. Alex was really knowledgeable. He got a follow up call from Tim. They told him exactly what the problem was with his vehicle with out the pressure of other work needing to be done. He was glad he went there. They fixed his vehicle at a lower cost than he expected.
Vehicle: Dodge Durango
Category: Service
Service Date: 11/02/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
SCOTT K. on 11/03/2017
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"Great shop"
Always the same excellent service.
Vehicle: Chevrolet Silverado SS
Service Date: 11/01/2017
Review Created: 11/03/2017 08:40 AM
Michelle R. on 11/03/2017
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Spoke with a customer who chose to remain anonymous. She said she has been going to this business for years. The customer service is always good.
Vehicle: Ford Taurus
Category: Service
Service Date: 10/31/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
Jacque R. on 11/03/2017
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Jacque said the service was prompt and her vehicle was returned to her in a clean condition.
Vehicle: Chrysler 300
Category: Service
Service Date: 11/01/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
Winnie A. on 11/02/2017
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Winnie said this business did a good job on her vehicle.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 10/27/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
MOLLY A. on 11/01/2017
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"True to the customer"
Excellent communication, friendly staff, honesty, professionalism. A company I can trust & have trusted for 28 yrs.
Vehicle: Honda CR-V
Service Date: 10/31/2017
Review Created: 11/01/2017 11:56 AM
JOHN S. on 10/31/2017
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"Personalized service and contact."
The management listens and does their best to solve your chief concern, and still offers advice on other things they see that need consideration. I especially like the fact that they do not push you into doing more work that nay not necesarily need to be done immediately. NOt high pressure! I liked that . They have never taken advantage of me or anyone I know who goes there. AS you know, women can be sold anything, and many shops take advantage of women's inexperience and tendency to not confront.
Vehicle: Cadillac Escalade ESV
Service Date: 10/27/2017
Review Created: 10/31/2017 03:53 PM
TET V. on 10/27/2017
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"Everyone is very friendly, knowledgeable and professional."
This was my first time, and Tim was very nice, and pleasant to talk with regarding the issues with my car. They got me in and out of there the same day. I definitely will go back there for service and recommend this place to my family and friends.
Vehicle: Chevrolet TrailBlazer
Service Date: 10/26/2017
Review Created: 10/27/2017 08:08 PM
ANNIE M. on 10/25/2017
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"Friendly atmosphere"
Always a fun light conversation even when it’s about a stessful subject like your car being broken. It’s a quick turn around time too, they know you need to get your car back to run your day to day life.
Vehicle: Jeep Patriot
Service Date: 10/23/2017
Review Created: 10/25/2017 08:57 AM
CECIL B. on 10/25/2017
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"Auto repair"
Repair work was completed in a timely manner.
Vehicle: Dodge Pickup
Service Date: 10/23/2017
Review Created: 10/25/2017 07:33 AM
Amie T. on 10/25/2017
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Amie said the employees are awesome people to work with. She's been a customer for the last 20 years.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 10/20/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 186 in total