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Sand Lake Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,217 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

About

Sand Lake Automotive is committed to serving you, our customer, with professional automotive service and maintenance at a reasonable cost with qualified technicians. We use quality CARQUEST products, backed by a Nationwide Worry Free Driving warranty. We stand on sound business principles and uphold high ethical standards. Our goal is to Sand Lake Automotive is committed to serving you, our customer, with professional automotive service and maintenance at a reasonable cost with qualified technicians. We use quality CARQUEST products, backed by a Nationwide Worry Free Driving warranty. We stand on sound business principles and uphold high ethical standards. Our goal is to make your automotive experience friendly and successful. ...more

Categories
Auto Repair, Tires, Transmission Repair
Contact
(907) 349-2141

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Alaska
1153 E 74th Ave Anchorage, AK 99518-3213
Sand Lake Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,217 Reviews)

SM
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SHAWN M.
Moose Pass, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Dependable.
We trust them.

GA
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GUS A.
Anchorage, AK
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
profesional service
Fast and professional services

MK
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MATTHEW K.
Anchorage, AK
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/04/2025
verified customerVerified Customer
8
Credit card service fee
Good quality work, Sand Lake Auto has never failed to deliver and has always allowed me to supply the parts for install -- this is appreciated.

One disappointment: I was charged a 2.4% credit card service fee to use my credit card to pay for the service. I was not notified that I was being charged the fee and had to ask what it was at the time of payment. I consider credit card fees to be part of the overhead cost of doing business and do not believe they should be passed to the customer. I will bring cash next time to avoid paying this fee.

CJ
Clif J.
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
Category: Service
Clif said they are easy and honest.
Recommended

DR
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DON R.
Anchorage, AK
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Needed annual service
Excellent service

AL
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ALLEN L.
Eagle River, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
Brake inspection and replacement
I was referred to Sand Lake Auto a couple yeats ago by a close friend. Great people that are experts at what they do, and at a reasonable price. Great communication as well. They are just plain top notch from scheduling to pick up. Its clear they are not your average shop.

BP
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BOB P.
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
Everything fixed!
Sand Lake Automotive has serviced all of our vehicles for many years. Best place for all auto repairs! Great customer service too!!

EC
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ERDRICH C.
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Car Service - Oil Change
This company is honest and staff are really nice and very professional.

JA
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JEANNE A.
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2025
verified customerVerified Customer
10
Always happy with their service
Tim knows vehicles and he always put in more than 100% effort to get the job done properly.

CR
Christina R.
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
Category: Service
Christina said Denise gave her some guidance, a quote, and fixed her vehicle the same day.
Recommended

WS
Wayne S.
Alaska
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
Category: Service
Wayne said they did a good job for the price they said they'd do it for.
Recommended

Verified Customer
Anchorage, AK
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/07/2025
verified customerVerified Customer
5
Truck motor destroyed
Usually exceptional experience. But this time I paid $600 and drove the truck 250 miles and then the engine completely self destructed. I was quoted $14,000 to replace the engine with a used one.
Timothy M. from Sand Lake Automotive responded on 06/09/2025 10:02 AM

We are sorry to hear the engine died on you truck. When the truck came to us it had less than 2 psi oil pressure and was making noise and driven to us this way. We found that whoever changed the oil filter last did not put the cage in that keeps oil filter from crushing and this is what happened. The oil had metal metallic in it, we installed new filter and screen and truck had over 70 psi and the noise was gone and left this way. The truck was towed back 135 miles later and still had oil pressure but lower end was making noise, we determined damage was done from lack of oil pressure from before and finally a bearing failed. We had no way to tell the damage an engine with 220k miles  took from no oil pressure other than after we replaced filter correctly it sounded good and had great oil pressure. The original bill was 475 which included repairing a no start condition and diag oil pressure concern. The estimate for just over 14k was for a remanufactured  engine to be installed.


MW
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MARK W.
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Excellent and fast service while I waited
Fast and excellent service while I waited.

JC
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JENNIFER C.
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2025
verified customerVerified Customer
10
Professional and trustworthy⭐️⭐️⭐️
Excellent service and highly recommend. Worth the wait because they are everyone’s favorite mechanics.

AT
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ALICE T.
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Repl;aced front turn signal bulb.
Left front turn signal bulb needed replacement and was done very quickly. Had to do a lot to get to it. Very efficient. Everyone is always very kind and helpful and a pleasure to do business with. Alice Thiessen

Displaying Review 1 - 15 of 1217 in total
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