Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

414 Reviews

99% Would Recommend
Latest Review 9 days ago

Reviews


CJ
CAROL J.
Anchorage, AK
Nissan Murano
Verified Customer
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02/06/2019
Always great service
I came in for an oil change and code check. Everything was fine with car. The code was resolved and a small oil seep was noted during service. I appreciate knowing what to watch for and Sandlake mechanics are good at noting emerging issues so I can be aware of urgency and solutions when something changes that needs repair. Helps with planning. Thanks guys!

DG
DON G.
Anchorage, AK
Chevrolet TrailBlazer
Verified Customer
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02/06/2019
Great Service
I enjoy doing business with these people, Friendly, Professional, Helpful

IB
ILSA B.
Anchorage, AK
Chevrolet Silverado SS
Verified Customer
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02/05/2019
Great Service
Really enjoy using Sand Lake Auto for the business and personal vehicles. Very helpful and honest employees, and highly recommend them.

SM
Sandy M.
Anchorage, AK
Toyota Tacoma
Verified Customer
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02/01/2019 Category: Service
Sandy said they were good.
This review was collected via phone interview by Customer Research Inc.

CS
CLIF S.
Anchorage, AK
Toyota 4Runner
Verified Customer
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01/24/2019
I love you folks & the way you take care of me and mine!
I love these folks and the way they take care of me and mine!

LJ
LORINE J.
Anchorage, AK
Ford Expedition
Verified Customer
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01/23/2019
2015 expedition
very good service

NS
Nikelle S.
Anchorage, AK
Volvo XC90
Verified Customer
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01/22/2019 Category: Service
Nikelle said she was happy with her service.
This review was collected via phone interview by Customer Research Inc.

SH
SARAH H.
Anchorage, AK
Volkswagen New Beetle
Verified Customer
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01/16/2019
Simply the best
I have a difficult car to work in and it’s hard to find a place to care for my car the way I do. The folks at Sand Lake Auto are knowledgeable and caring, they even remind me when it’s time for service. I really like that they take time to answer my questions, and I have a lot! I also really like that no matter how long it’s been, they remember me. I don’t want to go anywhere else, and neither will you.

JB
Joe B.
Anchorage, AK
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Joe said he has been going to this business for 35 years. The staff does a great job, and they take good care of him.
This review was collected via phone interview by Customer Research Inc.

JR
Jacque R.
Anchorage, AK
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Jacque said the staff took care of the vehicle.
This review was collected via phone interview by Customer Research Inc.

KF
KEITH F.
Anchorage, AK
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Quick turnaround and nice analysis and communication.
See review title

JM
JENNIFER M.
Anchorage, AK
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
mid winter blues
I thought I was going to have to buy a new car, but instead I got great service and a fix that was well within my price range. I appreciate Sand Lake for helping me and my car while also doing only what was needed to get me back on the road.

CE
CREG E.
Anchorage, AK
Cadillac Eldorado
Verified Customer
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01/10/2019
Great shop
Best shop in Anchorage! They did an awesome job, even with a difficult repair. And didn't break the the bank.

MD
MICHAEL D.
Anchorage, AK
Dodge Dakota
Verified Customer
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01/08/2019
Engine Check Light Work
An occasional issue showed up again yesterday, and so I went to see Tim at Sand Lake Automotive right away. Also the Check Engine light came on this time. He and his staff were already busy with others, but Tim quickly checked the system, and worked it into their bay right away. Found the issue and addressed it fast. They went out of their way to assist my issue. As a returning custormer, I can't thank Tim and his staff for helping me get back on the road quickly and make plans for fixing the bigger issue to come. Thanks and a job very well done.

FC
FIA C.
Anchorage, AK
Chevrolet Tahoe
Verified Customer
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01/07/2019
Headlights
These guys got me in the next business day, with an appointment. Fixed my broken and burnt out headlight and answered all my questions and helped me out. I just waited in the lobby. They also fixed my brake light at no charge.

AJ
AARON J.
Anchorage, AK
Honda Pilot
Verified Customer
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12/24/2018
Exceeding Expectations
As usual, Tim and Crew went above and beyond to keep us safely on the road. With such a deservedly good reputation for service, this is a busy shop, and I usually have to schedule service at least a week out.
My wife's brakes went out on a Friday afternoon. I called at 3:15, with the hopes of just getting her vehicle on the lot for "next available" service. I fully expected we'd leave it over the weekend and have to pick up the following week.
Nope.
They worked us in and completed a full brake job: pads, rotors & calipers.
Wife was back on the road by 6:00.
Very grateful for the proficient, trustworthy and reliable group of mechanics at Sand Lake Automotive.

SD
Steve D.
Anchorage, AK
Nissan Altima
Verified Customer
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12/21/2018 Category: Service
Spoke with Margaret. She said they have good service
This review was collected via phone interview by Customer Research Inc.

SL
Sherry L.
Anchorage, AK
Chevrolet Tracker
Verified Customer
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12/21/2018 Category: Service
Sherry said the business is excellent. They are timely, helpful and honest people.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Anchorage, AK
Ford Ranger
Verified Customer
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12/20/2018
Honest! And Efficient
I.can always get in the shop with in a couple days, they d oi by over charge...
I've been going here for years...

BJ
BRITTANY J.
Elmendorf Afb, AK
INFINITI FX35
Verified Customer
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12/13/2018
Great, timely service
Awesome place to take your vehicle! This family owned establishment is a blessing. They genuinely care about your vehicle and provide excellent service!

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