business image

Lithia Hyundai of Great Falls

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(174 Reviews)
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
3
Total ReScores
3.0
ReScore Average

Business Details

About

Lithia Hyundai of Great Falls is conveniently located in Great Falls, MT. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Call or email us to set up an appointment today. Lithia Hyundai of Great Falls is conveniently located in Great Falls, MT. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(406) 727-2100

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
9:00 AM - 2:00 PM
Sun
closed
* Mountain Time (US & Canada)
26 9th Street South Great Falls, MT 59401
Lithia Hyundai of Great Falls' Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(174 Reviews)

WT
gravatar
Wyman T.
Great Falls, MT
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good service
good service
Recommended
Todd R. from Lithia Hyundai of Great Falls responded on 01/08/2019 03:30 PM

Thank you so much for your candid response to our survey.  We greatly appreciate our customers when they give us feedback because we like to use that feedback in training and the development of processes to better service our customer.  We are committed to constant improvement and earning customers for life.  Your business is vey important to us.  We will look into your concerns about price, but please know that we strive to be competitively priced through mystery shopping and mystery phone calling of our competitors.  We do this in order to provide our customers with the greatest value, because often price does not equate to value and you have to be careful with what you are getting I the quality of the oil being put in your vehicle and the filter itself.  For most of our customers their vehicle is the second largest purchase behind a home and for that reason we want to provide services that ensure years and years of use.  Again thank you for your business; we look forward to assisting with all of your future automotive needs.  Please feel free to stop in anytime at your hometown dealer.

Highest Regards,

Todd Ramsted – Service Manager 

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.