business image

Lithia Hyundai Of Reno

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(244 Reviews)
78
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5
70
Total ReScores
5.0
ReScore Average
78
Net Promoter Score ®

Business Details

Categories
Contact
(775) 823-5500
No Business Hours Provided

Business Hours

* No Time Zone Provided
2620 Kietzke Lane Reno, NV 89502
Sales Department 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(244 Reviews)

VS
gravatar
Vida S.
Reno, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2022
verified customerVerified Customer
10
Category: Sales
Great! We are happy with the car!
Efren was an awesome salesman he took the time to get us exactly what we was looking for we are happy with the car

Verified Customer
Sparks, NV
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
verified customerVerified Customer
10
Category: Sales
Great
They were great to work with

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/08/2022
7
Category: Sales
Great
It was a great experience
DUSTIN S. from Lithia Hyundai Of Reno responded on 03/08/2022 10:15 AM

THANK YOU VERY MUCH


CH
gravatar
Chelsea H.
Spring Creek, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2022
verified customerVerified Customer
10
Category: Sales
Amazing place to buy a car
Everyone was very friendly and helpful answered any questions I had and I feel like I got the best deal possible.

Verified Customer
Reno, NV
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2022
verified customerVerified Customer
10
Category: Sales
Sales is great and knowledgeable
Ryan is very knowledgeable about the product offering.

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/04/2022
0
Category: Sales
Absurd price gouging
Lithia Hyundai Reno holds the Guiness World Record for the highest Market Adjustment charged on a Hyundai at $20,000. This is an astounding achievement ?
TONY M. from Lithia Hyundai Of Reno responded on 03/04/2022 05:08 PM

Thank You


LH
gravatar
Lisa H.
Fernley, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
verified customerVerified Customer
10
Category: Sales
Wasn't planning to buy but we did!!!
I wasn't expecting to buy, we actually went in to speak to the service department. We decided to just check out the look of the new 2022 Sonatas, only 3 on the lot & I loved the look, so we took a beautiful red one for a test drive. Needless to say I fell in love & our sales rep Jayce just asked for a few minutes of our time to discuss trading in our 2018 Sonata. Well, we got what we wanted for the trade-in and Jayce made everything as easy as could be for us to pick up the car the following weekend. We had a great experience, this is our 2nd Sonata with Lithia and probably my 5th or 6th Sonata since the late 90's. Thank you Jayce for the exceptional service, glad you were our sales rep!!!

DH
gravatar
David H.
Carson City, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
verified customerVerified Customer
10
Category: Sales
The best
Simply the best, friendliest dealership

AG
gravatar
Abraham G.
Sun Valley, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
verified customerVerified Customer
10
Category: Sales
Exceptional
My experience at Hyundai was amazing from beginning to end definitely recommended Hyundai.

Verified Customer
Reno, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2022
verified customerVerified Customer
10
Category: Sales
.
This place is absolutely incredible! Everyone is so nice and friendly! They are so willing to work with you no matter what your situation is!! Incredible customer service!! .

LF
gravatar
LARRY F.
Sparks, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2022
10
Category: Sales
Extra Special Service
Tom Cheers and PJ helped me get situated on a loan and terms I could live with! Extra special guys! Thank you very much, both of you!

JS
gravatar
Jorge S.
Reno, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2022
verified customerVerified Customer
10
Category: Sales
No buyer's remorse here.
This is my third vehicle I have purchased from Lithia Hyundai of Reno. The sales team is fantastic and the finance manager Brian Ogg is incredible. His knowledge , patience , and expertise elevated the whole process to a new level. I completely had no misunderstanding regarding the vehicle I was purchasing. Also the salesman Robby Young allowed me the opportunity to spend as much time with the Santa Fe as I needed. I could see that he clearly wanted me to be absolutely sure that it was the right vehicle for me now when does that ever happen ? Granted I upgraded from a 2019 Hyundai Santa Fe to a 2022 but the difference between the two vehicles is like night and day so you can imagine I had a million questions that to my relief and satisfaction Robby was able to guide me to comfortably make my decision. I truly mean it from the bottom of my heart there is no buyers or remorse here in this house thank you guys I'm serious thank you very much.

LF
gravatar
Larry F.
Sparks, NV
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2022
verified customerVerified Customer
10
Category: Sales
Fixed issues
Tom Cheers helped me fix the issues with the Kona!

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/15/2022
4
Category: Sales
Very disappointing
Some features weren’t covered. Price was inflated. Contract details were ambiguous! Very disappointed with selection available and “market adjustment” pricing compared to other dealers prices!
DUSTIN S. from Lithia Hyundai Of Reno responded on 02/17/2022 10:35 AM

Thank you very much


JG
gravatar
Justis G.
Reno, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2022
verified customerVerified Customer
10
Category: Sales
Amazing 10/10
Hollie was amazing. I’m very thankful for all the help I received and I definitely will return for future services.

JH
gravatar
James H.
Reno, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2022
verified customerVerified Customer
10
Category: Sales
Great Service!
Was not looking to trade in my car but was contacted by my salesperson to wish me a happy birthday. With my vehicle being in high demand at the time I was able to upgrade to a newer model with everything I wanted. Very pleased with the deal! I am a huge fan of the Hyundai product and very happy that I was able to upgrade and keep it within my budget. It wasn’t easy but They got it done.

TB
gravatar
Taylor B.
Reno, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2022
verified customerVerified Customer
10
Category: Sales
Best dealership
Best dealership I’ve ever been to. very friendly staff and made it super easy to get my car and I absolutely love it. so thank you very much!!!
I appreciate everyone that helped me with my purchase (Tony and Bryan).

RG
gravatar
Robert G.
Fallon, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2022
verified customerVerified Customer
10
Category: Sales
I give Hyundai Of Reno Five stars and here’s why
Five stars and here’s why The sales crew and the finance section along with the mechanics and detailers have assisted me with my purchase of the vehicle it was clean the road test went very well the finance officer was very knowledgeable and got me discounts where they were needed I gave them two thumbs up look forward to doing business with them for my next purchase

Displaying Review 1 - 15 of 244 in total
Businesses Near You
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(13 Reviews)
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,305 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(519 Reviews)
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
(0 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(72 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.