Reviews
Verified Customer
Your service advisor Steven Aroca was very friendly and professional. Steve made me feel very comfortable with your service department. I had to leave my car with you guys and he kept in communication with me to let me know the progress being made.
I am currently leasing my Hyundai but am considering buying the car when our lease is up. I would definitely like to establish a relationship with Napleton and use the dealership for our service needs.
Good Morning Steven, thank you for choosing Napleton hyundai and your 5 star review. we appreciate your business.
Regards,
Larry Cohen
Service Director
Verified Customer
Good Morning Janice, thank you for choosing Napleton Hyundai and your 5 star review. We appreciate your business.
Regards,
Larry Cohen
Service Director
Verified Customer
Hello Henrietta, thank you for choosing Napleton Hyundai and your 5 star review. we appreciate your business.
Regards,
Larry Cohen
Service Director
Verified Customer
i could never understand why they ask you to title a review, it already has a title 'review'
Good Morning Janet, thank you for choosing Napleton Hyundai and the feed back you provided,. We appreciate your business and look forward seeing you again.
Regards,
Larry Cohen
Service Director
Verified Customer
Hello Carol, thank you for choosing Napleton Hyundai and your 5 star review. We appreciate your business.
Regards,
Larry Cohen
Service Director
Verified Customer
Hello, Thank you for choosing Napleton Hyundai and the great feed back you provided. We appreciate your business.
Regards,
Larry Cohen
Service Director
Verified Customer
Good Morning, thank you for choosing Napleton Hyundai. I do apologize if the service took longer than expected. Depending on a vehicle age and mileage the inspection service can take longer. We also have hired additional staff to help prove our customer service.
Thank you,
Larry Cohen
Service Director
Verified Customer
Good Morning Kathleen, thank you for choosing Napleton Hyundai for your service needs. we have hired additional staff to help improve our service process. We look forward seeing you again.
Regards,
Larry Cohen
Service Director
Verified Customer
Good Morning Maureen, thank you for choosing Napleton Hyundai and your 5 star review. We appreciate your business.
Regards,
Larry Cohen
Service Director
Verified Customer
Hello, thank you for choosing Napleton Hyundai and you 5 star review.
We appreciate your feed back and the 5 star review.
Regards,
Larry Cohen
Service Director
Verified Customer
and present their products very well.
Good Morning Robert, thank you for choosing Napleton Hyundai and your 5 star review. The Palisades are a great vehicle, customer are buying them and end up on long road trips. They love them.
Thank you,
Larry Cohen
Service Director
Verified Customer
Hello Gregg, thank you for choosing Napleton Hyundai and the great feed back you provided. We appreciate your patience and business.
Regards,
Larry Cohen
Service Director
I was pleased with my experience at Napleton but surprised at the price when paying my bill. It was higher than expected, but I said nothing. I should have asked then, but did complain in my customer service review.
Big surprise was Larry, a representative from Napleton Hyundai called me and apologized because they had over charged me! He’d double checked the transaction and then he’d called me to explain the mistake. I was refunded the money that day. I was very happy for the call.
He really made a positive difference in how I felt about coming back to NH next time I needed car repair and maintenance. Because of Andrew’s treatment of me and Larry’s call, I’m confident that they will not only give my two Hyundai’s excellent service but value me as a customer as well.
Good Morning Jean, thank you for the great response, We do value our customer and appreciate not only their business, but also their input.
Regards,
Larry Cohen
Service Director
Verified Customer
Good Morning Donna, thank you for choosing Napleton Hyundai for your service needs. I do hope George will have earned 5 stars on your next service visit.\
Regards,
Larry Cohen
Service Director
Verified Customer
Service representative was constrained by his manager and could not offer us a deal. But he was excellent in listening and helping us compare prices. He was always responsive and available and got the job done quickly . He was great!
Good Morning Jean, It was a pleasure speaking with you yesterday. I appreciate you feed back and I appreciate your your input. I am glad we were able to correct the situation and look forward seeing you again.
regards,
Larry Cohen
Service Director
Verified Customer
Good Morning Paul, thank you for choosing Napleton Hyundai and your 5 star review. We appreciate your business.
regards,
Larry Cohen
service Director
Verified Customer
Good Morning Malgorzata, thank you for choosing Napleton Hyundai and your 5 star review. we appreciate your business.
regards,
Larry Cohen
Service Director
Verified Customer
Good Morning, thank you for choosing Napleton Hyundai and your 5 star review.
We appreciate your business.
Regards,
Larry Cohen
Service Director
Verified Customer
Good Morning Michael, thank you for choosing Napleton Hyundai and your 5 star review. We appreciate your business.
Regards,
Larry Cohen
Service Director
Verified Customer
Good Morning Christopher, thank you for choosing Napleton Hyundai and your 5 star review. we appreciate your business.
Regards,
Larry Cohen
Service Director