Lorton Auto Service Center


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

155 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 1 day ago
Terry L. on 11/20/2017
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Terry said the staff at this business were very customer service oriented and they did a thorough job. They were courteous and they treated him well. He was really pleased with their service.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 11/14/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
KAYLA B. on 11/19/2017
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"Excellent "
Quick reliable service
Vehicle: Honda Civic Coupe
Service Date: 11/17/2017
Review Created: 11/19/2017 07:40 AM
Karen O. on 11/14/2017
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Karen said the work was done in a timely manner.
Vehicle: Buick Enclave
Category: Service
Service Date: 11/08/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
orlando r. on 11/13/2017
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"Excellent Service"
Nothing run of the mill here, services provided by Lorton Auto Service are humbling, knowledgeable and well trained. No hassle, straight shooters, thanks!

Orlando Rodriguez Jr
Vehicle: Kia Sorento
Service Date: 11/09/2017
Review Created: 11/13/2017 09:52 AM
Ed M. on 11/10/2017
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Ed said everything went well. He did not have any problems with the service or repairs.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 11/04/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Bob C. on 11/08/2017
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Bob said he was satisfied with the service provided by this business and he would recommend them.
Vehicle: Acura TL
Category: Service
Service Date: 11/03/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Lee S. on 11/07/2017
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Lee said the staff were very good and knew what they were doing.
Vehicle: Volvo S40
Category: Service
Service Date: 11/02/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Gebril S. on 11/06/2017
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Gebril said he has always gone to this business for an oil change. They took care of him really well. The staff was nice.
Vehicle: Toyota Camry
Category: Service
Service Date: 10/30/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
Dennis M. on 10/27/2017
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Dennis said they are always very friendly and helpful. They do some extra things at no charge and there is nothing to complain about. They always do a good job.
Vehicle: Subaru Impreza Sedan
Category: Service
Service Date: 10/03/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Shahadat H. on 10/27/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Shahadat said this business did a good job. However, they were expensive.
Vehicle: Nissan Versa
Category: Service
Service Date: 10/07/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Jennifer S. on 10/27/2017
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Jennifer said everyone had great comments and it was her first time at this facility.
Vehicle: Ford Fusion
Category: Service
Service Date: 10/24/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
GUY T. on 10/25/2017
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"30,000 mile maintenance!"
Mechanic explanation of required maintenance!
Vehicle: Honda CR-V
Service Date: 10/23/2017
Review Created: 10/25/2017 03:12 AM
SAMANTHA S. on 10/24/2017
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"Overall Pleased"
Walked in, quick turned around, good communication
Vehicle: Subaru Outback
Service Date: 10/23/2017
Review Created: 10/24/2017 10:56 AM
MARK R. on 10/23/2017
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"Great service!"
Lorton Auto Service Center is the most trustworthy auto repair I have experienced. Thank you for fixing my 2000 Ford Ranger!
Vehicle: Ford Ranger
Service Date: 10/20/2017
Review Created: 10/23/2017 04:29 AM
Joseph N. on 10/23/2017
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Joseph said this business was fair and he didn't have any bad experiences.
Vehicle: Mercedes-Benz S430
Category: Service
Service Date: 10/18/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
JOHN A. on 10/19/2017
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"Good service"
I have a 2012 Acura that was in need of routine maintenance, as well as a safety inspection and emission inspection. I didn't have a back-up driver so I took a number of books to read. Lorton Auto's waiting room is quite comfortable and a pleasant place to wait. I was prepared to wait several hours but in just over an hour my car was ready, with a new inspection sticker.

The next day my wife took the car through the emission inspection with no problems.
Vehicle: Acura TL
Service Date: 10/16/2017
Review Created: 10/19/2017 05:15 AM
WALTER G. on 10/17/2017
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"Silver lining."
One more time an amazing repair done on time at at a terrific price. What else can I ask? Well stay in business a long time please!!!!
Vehicle: Lexus IS 300
Service Date: 10/16/2017
Review Created: 10/17/2017 11:20 AM
John S. on 10/17/2017
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John said the business did everything they said they would. They finished on time, and they did a good job.
Vehicle: Ford F-150
Category: Service
Service Date: 10/05/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
PAUL S. on 10/14/2017
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"Great staff"
Staff is friendly, helpful, and seem to know what they're doing.
Vehicle: Jeep Grand Cherokee
Service Date: 09/26/2017
Review Created: 10/14/2017 10:04 AM
DOUG M. on 10/11/2017
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"Professional all the way"
Never had I had such great service. They were professional and polite. Maintenance was done to standard and all along the way I was always updated. The shop was clean and the 4 he wait was not as bad as it sounds because I saved a ton of money compared to other shops. Breaks, rotors ordered that day and installed.
Vehicle: Ford F-150
Service Date: 10/11/2017
Review Created: 10/11/2017 08:01 PM
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