Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

743 Reviews

98% Would Recommend
Latest Review 6 days ago

Reviews


Verified Customer
Fort Myers, FL
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Car repair service
I have been going to Lou's now for years. I usually get Ralph to work on my vehicle's. He is honest and NEVER pushes anything on you that you do not need. I highly recommend this place to anyone who is looking for a honest and reasonable car repair shop.

KT
Keith T.
Florida
Ford Explorer Sport Trac
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Keith said he had a conversation with them about what needed to be done on his vehicle and they had the lowest price.
This review was collected via phone interview by Customer Research Inc.

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Chris D.
Fort Myers, FL
INFINITI G35 Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Chris said Steve was amazing and helpful. He said he appreciates what everyone did.
This review was collected via phone interview by Customer Research Inc.

KB
Kagen B.
Fort Myers, FL
Chrysler Sebring
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2018 Category: Service
Kagen said that the mechanical work was perfect and he appreciated working with the place.
This review was collected via phone interview by Customer Research Inc.

CJ
Connie J.
Fort Myers, FL
GMC Envoy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Connie said she thinks this is the best facility in town because the mechanic is the best. He's very honest and nice and kind.
This review was collected via phone interview by Customer Research Inc.

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Hassan E.
Fort Myers, FL
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Hassan said that the place is the best he's ever seen, he was taken care of, as was his vehicle. He was well advised and will be back for more work that was recommended.
This review was collected via phone interview by Customer Research Inc.

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Bobbie G.
Fort Myers, FL
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08/29/2018
Lou’s Tatar Car care
Lou’s was great. I’ve used them twice this summer and both times it was a positive experience. I love the personal interaction. This last time turned out to be a loose clamp and they didn’t even charge me a service fee.

MG
Mack G.
Lehigh Acres, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2018
Mr and Mrs Mack respects the 5 star service we get at Lou's Total Car Care!
Look you can get ripped i time in Flaorida! Take your car to Lou's he cares, where are you going to get that. You car breaks down ad other shops treat you like dirt. Not Lou his team wants you happy and on the road safe. He will tell you the truth, fix your car and not rob you. That's straight talk,He and his staff knows your feelings. The price he charges has always been fair with all my cars. I saw how fair he is and was others. Thanks Mr and Mrs Lou and staff!

BB
Bruno B.
Florida
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Bruno said the employees provided efficient service. They completed work in a speedy manner.
This review was collected via phone interview by Customer Research Inc.

AM
Arraven M.
Miami, FL
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Arraven said the employees were super accommodating. They provided really good and exceptional service.
This review was collected via phone interview by Customer Research Inc.

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Keith E.
Fort Myers, FL
Volvo S40
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Keith said he very good at communicating and got the repairs done on time.
This review was collected via phone interview by Customer Research Inc.

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Sandra S.
Fort Myers, FL
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Sandra said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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Nicki B.
Fort Myers, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018
Service
Excellent customer service by entire staff. Treated me like I was family. Thanks, Lou!

LM
Leah M.
Fort Myers, FL
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Leah said the technicians repaired her vehicle good.
This review was collected via phone interview by Customer Research Inc.

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Judith D.
Fort Myers, FL
Ford Fusion
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2018 Category: Service
Judith said she was disappointed in the fact that the business quoted her a price higher than others but gave her a price more of what she expected.
This review was collected via phone interview by Customer Research Inc.

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Martha S.
Fort Myers, FL
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Martha said that the place's staff is very nice, they always fix her problems, and they keep an eye on possible future repairs. The employees are very nice and provide personalized customer service.
This review was collected via phone interview by Customer Research Inc.

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Pete H.
Florida
Chevrolet S-10
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Pete said he had a flat tire after hours, and the business was still able to help him out. They had him in and out in about 30 minutes.
This review was collected via phone interview by Customer Research Inc.

JB
Joe B.
Fort Myers, FL
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Joe said all the people at the business were very helpful and friendly.
This review was collected via phone interview by Customer Research Inc.

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William D.
Fort Myers, FL
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
William said they did a really good job. It was affordable and they were done on time.
This review was collected via phone interview by Customer Research Inc.

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Ron R.
Cape Coral, FL
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Ron said the staff did good work.
This review was collected via phone interview by Customer Research Inc.