Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

799 Reviews

97% Would Recommend
Latest Review about 8 hours ago

Reviews


SK
SAEED K.
Lehigh Acres, FL
Toyota Camry
Verified Customer
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09/20/2019
Fast,Expert,and Friendly Service
Diagnosis was swift and service reasonably priced.I had very limited time to get the job done because I am a primary care giver.They completed the job with 15 mins to spare and I was on my Merry Way.I was very impressed how they operated as a Team.They gave me a very nice Warranty on the Service.

RR
Robert R.
Fort Myers, FL
Honda Accord Sdn
Verified Customer
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09/14/2019
Customer Service
Friendly quick service

NM
Nicolas M.
Lehigh Acres, FL
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Nicolas said the service is really good.
This review was collected via phone interview by Customer Research Inc.

BS
Bob S.
Fort Myers, FL
Toyota RAV4
Verified Customer
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08/23/2019
Good service & accurate estimates.
I like dwaling with a business that gives you a fair and honest price. In this age of the Internet we can find the price of any automotive part thats out there so it is just nice to have a business that doesn't try to mark up those parts by 200%.

WS
Willie S.
North Fort Myers, FL
Toyota Camry
Verified Customer
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08/09/2019 Category: Service
Willie said he dropped his vehicle off without an appointment. The employees could not get to his vehicle until the next day. They provided good service. Steve was courteous. He provided professional service.
This review was collected via phone interview by Customer Research Inc.

EB
Edward B.
Fort Myers, FL
Lincoln MKZ
Verified Customer
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08/09/2019 Category: Service
Edward said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

EF
Eri F.
Fort Myers, FL
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Eri said the service was good.
This review was collected via phone interview by Customer Research Inc.

TC
Trevaren C.
Fort Myers, FL
Dodge Dart
Verified Customer
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07/18/2019 Category: Service
Trevaren said everything was amazing.
This review was collected via phone interview by Customer Research Inc.

DV
Donny V.
Cape Coral, FL
Porsche Panamera
Verified Customer
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07/17/2019 Category: Service
Donny said that the place did great job, didn't take too long and were very personable.
This review was collected via phone interview by Customer Research Inc.

AG
Arvis G.
Fort Myers, FL
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Arvis said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

GA
Glenn A.
Fort Myers, FL
Kia Sedona
Verified Customer
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07/09/2019 Category: Service
Spoke with Glenn's wife. She said that the place's technician was honest, quick and thorough. He returned her vehicle promptly and took a technical problem and had it figured out in 2 hours. She stated that with a problem like he took on, he could've hit her hard with the labor costs and he didn't. He is a good, honest man.
This review was collected via phone interview by Customer Research Inc.

JD
Julia D.
Fort Myers, FL
FIAT 500
Verified Customer
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06/28/2019
Lou’d Total Car Care is Awesome!
I have ALWAYS been treated with the utmost respect and courtesy by all of the employees at LTCC. I especially appreciate their honesty, transparency, and fair pricing guidelines. I enthusiastically recommend LTCC to anyone who is looking for fair, thorough, and affordable car care. Thanks, I expect to be your customer for many years to come.

EF
Eri F.
Fort Myers, FL
Hyundai Sonata
Verified Customer
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06/03/2019 Category: Service
Eri said the staff gave good service.
This review was collected via phone interview by Customer Research Inc.

MC
Maria C.
Cape Coral, FL
Nissan Murano
Verified Customer
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06/03/2019 Category: Service
Maria said this business was very good.
This review was collected via phone interview by Customer Research Inc.

JP
Jim/SUE P.
Fort Myers, FL
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019
Always excellent treatment
Lou’s takes care of both our cars and always does a great job. They are friendly, personable, and helpful. They listen to you which is sometimes not the case if you are a woman. Work is completed in a timely manner, and they always call first if they’ve found an issue other than why we had taken in the car. Recently my air conditioning system needed work, and they fixed it perfectly! They are also highly rated by AAA.

AF
Allen F.
Fort Myers, FL
Ford F-150
Verified Customer
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05/13/2019 Category: Service
Allen said the service provided by this business was professional.
This review was collected via phone interview by Customer Research Inc.

KT
Kingston T.
Cape Coral, FL
Lexus LS 430
Verified Customer
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05/10/2019 Category: Service
Kingston said that the place was nice, very polite and did a good job.
This review was collected via phone interview by Customer Research Inc.

DJ
David J.
North Fort Myers, FL
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05/08/2019
explain exactly what needs to be repaired and completes the work on time,
Lou is down to earth and explains the repairs in common sense terms , his staff is knowledgeable and friendly . I feel that Lou is honest with his customers and also knows what it is like to be a customer with a vehicle that needs to be fixed.

RD
Rachael D.
Fort Myers, FL
Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/06/2019 Category: Service
Rachael said they told her she needed new tires on her vehicle and she actually did not when she got a second opinion.
This review was collected via phone interview by Customer Research Inc.

EB
Edward B.
Fort Myers, FL
Lincoln MKZ
Verified Customer
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04/18/2019 Category: Service
Edward said that the place did everything great, they did a great job, they did it on time and it was painless. It was a good visit and he is happy.
This review was collected via phone interview by Customer Research Inc.