Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

708 Reviews

97% Would Recommend
Latest Review 1 day ago

Reviews


MM
Meg M.
Fort Myers, FL
Acura RDX
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Meg said the business makes sure to follow through with services. Her vehicle is always taken care of by the staff. They complete maintenance at a reasonable cost.
This review was collected via phone interview by Customer Research Inc.

CH
Chris H.
Cape Coral, FL
Honda Pilot
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Chris said he uses this facility all the time and they have great professional service.
This review was collected via phone interview by Customer Research Inc.

BC
Blaze C.
Fort Myers, FL
Toyota Tacoma
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Blaze said everything was fixed and fine but the engine light is still on.
This review was collected via phone interview by Customer Research Inc.

EG
Eruviel G.
Florida
GMC Acadia
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2018 Category: Service
Eruviel said the facility did pretty well, but there was a minor issue with the vehicle so he had to take it back.
This review was collected via phone interview by Customer Research Inc.

DS
Dale S.
Fort Myers, FL
Chrysler Sebring
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Dale said the business did everything he needed them to do and in a very timely manner.
This review was collected via phone interview by Customer Research Inc.

LT
Latisha T.
Fort Myers, FL
Nissan Sentra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Latisha said the employees were polite. They provided helpful service. They provided very convenient service. They completed service fast. The work was good.
This review was collected via phone interview by Customer Research Inc.

HS
Homero S.
Florida
Chevrolet Lumina
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Homero said the customer service was very nice and the prices are right. The staff were very honest people. Overall he was very satisfied with this experience. It has not been the first time he has gone to this business and he will keep on coming back.
This review was collected via phone interview by Customer Research Inc.

TM
Tracy M.
Fort Myers, FL
Toyota Corolla
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018
Great auto repair shop
If you are looking for an excellent and honest place to get your car repaired this is the place to come. They are honest and NEVER push additional services on you that you do not need. The staff is always pleasant and kind to you no matter what kind of day they might be having. I highly recommend this place.

AG
Angelise G.
Fort Myers, FL
Jeep Liberty
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Angelise said this is a good business.
This review was collected via phone interview by Customer Research Inc.

TJ
Trish J.
Florida
Jeep Cherokee
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Trish said the staff were helpful and polite.
This review was collected via phone interview by Customer Research Inc.

NT
Nick T.
Bonita Springs, FL
Cadillac CTS Wagon
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018
Excellent Service
From the moment I walked in to time I picked up my car this was one of the best experiences I have ever had with a car repair establishment. Victor was outstanding in explaining what repairs he would perform, the prices for service, and communicating progress. Highly recommended

MM
Matthew M.
Fort Myers, FL
Kia Forte
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Matthew said the service was easy and everyone was helpful.
This review was collected via phone interview by Customer Research Inc.

AL
April L.
Fort Myers, FL
Ford Edge
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
April said this business solved her issue for only $100 and she appreciates their honesty.
This review was collected via phone interview by Customer Research Inc.

DD
Debra D.
Fort Myers, FL
Pontiac Grand Prix
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Spoke with Charles. He said the staff always take good care of the vehicles and they are well kept informed.
This review was collected via phone interview by Customer Research Inc.

GA
Glenn A.
Fort Myers, FL
Ford Explorer
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Spoke with Glenn's wife. She said she's found a good mechanic in this business. She really appreciates the work that was done. All of the technicians are great and very knowledgeable. Her vehicle was able to be taken in on short notice and it was done in an hour and a half later.
This review was collected via phone interview by Customer Research Inc.

OL
OSCAR L.
Fort Myers, FL
Lincoln Town Car
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018
This place is the best
I said it before and one of these quotes we moved here and stayed here for 8 years the eight years we move down here Lou's Total Car Care takes care of my limos and my Mustang any other vehicle I will get in life Lou's Total Car Care will be the only ones to take care of my car motorcycle or truck the workers that work there or respectable and they do the job right nice environment and they do the job right the first time.

MW
Marleen W.
Fort Myers, FL
Volkswagen Tiguan
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Marleen said the staff were great.
This review was collected via phone interview by Customer Research Inc.

SP
Sam P.
Estero, FL
Volkswagen Jetta Sedan
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Sam said Victor was a wonderful manager and the staff always treated her fairly.
This review was collected via phone interview by Customer Research Inc.

JS
James S.
Estero, FL
Toyota Highlander
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
James said the employees did everything they said in a timely manner. They were very courteous with the way they dealt with him. They are exceptionally good people and he was very impressed with how nicely they handled the whole situation.
This review was collected via phone interview by Customer Research Inc.

AR
ALVARO R.
Fort Myers, FL
Suzuki XL7
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018
Awesome service
The service in my opinion is excellent. Every time I get my car checked for any problems or even an oil change, the staff are very helpful and give info to what could be causing a problem; and the majority of the time they’re right.