Lou's Total Car Care


Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

626 Reviews

98% Would Recommend
Latest Review 6 days ago
Nelson S. on 10/18/2017
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Nelson said the employees were honest. They provided quick service. He had no complaints with the good work. He appreciated Orlando being straightforward with him.
Vehicle: Chevrolet HHR
Category: Service
Service Date: 10/14/2017
Review Created: 10/18/2017
This review was collected via phone interview by Customer Research Inc.
Cindy K. on 10/13/2017
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Spoke with Nick. He said this business did a good job. They are good with their work.
Vehicle: Ford Expedition
Category: Service
Service Date: 10/07/2017
Review Created: 10/13/2017
This review was collected via phone interview by Customer Research Inc.
Scott M. on 10/09/2017
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Spoke with Anna. She said this is a superb business. They take good care of her. Orlando, the owner, is the best and she cannot find one thing this business is lacking. She has already recommended them to others.
Vehicle: Ford Focus
Category: Service
Service Date: 09/30/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Marie M. on 10/09/2017
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Marie said the staff are honest and they do good work.
Vehicle: Jeep Commander
Category: Service
Service Date: 10/02/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Dexeana R. on 10/09/2017
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Dexeana said Orlando was very nice. The technicians were very good. They treated her very good and she was very happy with this business.
Vehicle: Toyota Corolla
Category: Service
Service Date: 09/30/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
DOROTHY A. on 10/08/2017
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"Service on car"
The fella’s there are always courteous and friendly. They are always prompt to take in my car for service and go out of their way to let me know the work that was done and what I may need to plan for in the future.
Vehicle: Dodge Stratus
Service Date: 10/07/2017
Review Created: 10/08/2017 06:54 AM
Bernissa S. on 09/29/2017
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Bernissa said they got the job done quickly, and were friendly.
Vehicle: Lexus ES 330
Category: Service
Service Date: 09/23/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Trixi P. on 09/28/2017
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Trixi said this business did a terrific job. The customer service is outstanding and awesome. They took care of her vehicle really quickly, and kept her informed all the way. It was just a wonderful experience.
Vehicle: Mazda B2300
Category: Service
Service Date: 09/07/2017
Review Created: 09/28/2017
This review was collected via phone interview by Customer Research Inc.
Evans J. on 09/26/2017
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Evans said they were perfect. The person was extremely knowledgeable and helpful. It was a wonderful experience. He plans on using them again and looks forward to developing a relationship with them.
Vehicle: Toyota Celica
Category: Service
Service Date: 09/21/2017
Review Created: 09/26/2017
This review was collected via phone interview by Customer Research Inc.
Lucy Q. on 09/22/2017
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Lucy said this business did a good job.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 09/08/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Brian S. on 09/22/2017
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Brian said he has had no real issues with the business. He had an issue with a part that was put into his vehicle at no fault to Lou's. They replaced it with another part and his vehicle was fine.
Vehicle: Lincoln Aviator
Category: Service
Service Date: 09/12/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
MERCITA R. on 09/03/2017
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"Great service"
Awesome service and competitive pricing
Vehicle: Hyundai Elantra
Service Date: 09/02/2017
Review Created: 09/03/2017 07:33 PM
Migel P. on 08/14/2017
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Migel said the service was great. The employees were professional, quick, accurate, he likes them and he has had no problems. His wife referred him to this business 3 years ago and he's been going to this business ever since.
Vehicle: Toyota Matrix
Category: Service
Service Date: 08/11/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Dale H. on 08/10/2017
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Dale said they treated him well.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 08/09/2017
Review Created: 08/10/2017
This review was collected via phone interview by Customer Research Inc.
Bryce S. on 08/09/2017
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Bryce said the staff was great. The staff helped him out, and they offered good pricing. The service was done quickly and efficiently. They were pleasant to work with.
Vehicle: Buick Enclave
Category: Service
Service Date: 07/24/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
John K. on 08/09/2017
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Spoke with Sheryl. She said the business is amazing. She did not know what to expect. They were very up front, and everything was wonderful.
Vehicle: Dodge Dakota
Category: Service
Service Date: 07/25/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Kenrick G. on 08/09/2017
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Kenrick said the work was done quickly and the staff were very accommodating.
Vehicle: Toyota RAV4
Category: Service
Service Date: 08/07/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Rhonda E. on 08/04/2017
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Rhonda said this business provided good customer service.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 07/31/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Brian H. on 08/02/2017
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Brian said this business was very helpful with everything and they showed him everything that needed to be done on the vehicle.
Vehicle: Ford Focus
Category: Service
Service Date: 07/29/2017
Review Created: 08/02/2017
This review was collected via phone interview by Customer Research Inc.
SHARON W. on 07/21/2017
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"Great service"
Very personable and excellent service.
Vehicle: Toyota Camry
Service Date: 07/19/2017
Review Created: 07/21/2017 06:19 PM
Displaying Review 1 - 20 of 626 in total