Lou's Total Car Care


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

670 Reviews

98% Would Recommend
Latest Review about 24 hours ago
DOROTHY A. on 02/22/2018
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"Prompt care of work that needed to be done and friendliness of the staff."
I always get an appointment when I call and as soon as I arrive my car is taken back for service. I have to wait and they l eat me know that they are working on it . Everyone there is pleasant and they also check to see if there are future services that I may have to have done and what the costs will be. I am always looking for preventative maintenance.
Vehicle: Dodge Stratus
Service Date: 02/21/2018
Review Created: 02/22/2018 02:25 PM
Mark W. on 02/09/2018
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Mark said this business is quick.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 02/07/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Darlene S. on 02/08/2018
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Darlene said that the staff was helpful in assisting her right away. She said the business is trustworthy.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 02/03/2018
Review Created: 02/08/2018
This review was collected via phone interview by Customer Research Inc.
Beverly T. on 02/08/2018
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Beverly said the staff was awesome and honest. This business had fairly great pricing.
Vehicle: Toyota Camry Solara
Category: Service
Service Date: 02/06/2018
Review Created: 02/08/2018
This review was collected via phone interview by Customer Research Inc.
Yasmany G. on 02/05/2018
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Yasmany said his experience with the business was pretty good. They kept him informed during the repair process and the service was pretty good.
Vehicle: Honda Civic Si
Category: Service
Service Date: 01/30/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
Julio V. on 02/01/2018
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Julio said that the business was great. The process was simple and straight forward.
Vehicle: Ram 2500
Category: Service
Service Date: 01/19/2018
Review Created: 02/01/2018
This review was collected via phone interview by Customer Research Inc.
Thomas M. on 02/01/2018
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Thomas said the staff repaired his vehicle. It's running well.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 01/20/2018
Review Created: 02/01/2018
This review was collected via phone interview by Customer Research Inc.
Ben W. on 02/01/2018
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Ben said the employee did what he was supposed to do, and was friendly and helpful. He appreciated the service.
Vehicle: INFINITI G37 Coupe
Category: Service
Service Date: 01/18/2018
Review Created: 02/01/2018
This review was collected via phone interview by Customer Research Inc.
Dan R. on 01/16/2018
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Dan said he was very pleased with the fact that the business completed the service way sooner than he expected. Kenny was very helpful.
Vehicle: Chevrolet Astro Passenger
Category: Service
Service Date: 01/13/2018
Review Created: 01/16/2018
This review was collected via phone interview by Customer Research Inc.
Yennet D. on 01/11/2018
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Yennet said the time for service was longer than she anticipated.
Vehicle: Honda Civic
Category: Service
Service Date: 01/10/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Helen R. on 01/10/2018
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Helen said the team was quick and trust worthy. They got everything completed when needed.
Vehicle: Nissan Sentra
Category: Service
Service Date: 12/26/2017
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Trent C. on 01/08/2018
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Trent said the staff was nice. They have prompt and fast service.
Vehicle: Ford F-150
Category: Service
Service Date: 01/06/2018
Review Created: 01/08/2018
This review was collected via phone interview by Customer Research Inc.
Melody D. on 01/06/2018
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Melody said this business called her back right away. Orlando was super attentive and very nice.
Vehicle: Nissan Altima
Category: Service
Service Date: 01/04/2018
Review Created: 01/06/2018
This review was collected via phone interview by Customer Research Inc.
MARIAN R. on 01/04/2018
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"Cusyomet Care"
Great people, attention to detail and customer needs.
Vehicle: BMW 5 Series
Service Date: 01/03/2018
Review Created: 01/04/2018 10:45 AM
Rodney P. on 01/04/2018
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Rodney said the business did a great job. Everyone was very nice and helpful. He also really appreciates them doing a few little things without charging him, so he will be back.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 12/28/2017
Review Created: 01/04/2018
This review was collected via phone interview by Customer Research Inc.
Blair B. on 01/04/2018
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Blair said in previous days, the business was good. This morning he had a bit of a glitch with the business, because the business told him he ran out of towing with his card, so he used his wife's card. When they had to pick up the vehicle, they told her she had to present her card and identification in order to get her vehicle. When she arrived, they told her all she had to do is call.
Vehicle: BMW 3 Series
Category: Service
Service Date: 01/02/2018
Review Created: 01/04/2018
This review was collected via phone interview by Customer Research Inc.
KATHRYN M. on 01/03/2018
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"Quick service, friendly service."
Called fFriday afternoon , told to bring car in, two hours later, pickup call.
Vehicle: Honda Accord Sdn
Service Date: 12/29/2017
Review Created: 01/03/2018 07:09 AM
Aurelie C. on 01/03/2018
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Aurelie said the service was good and convenient. The staff did a great job. She stated she liked them a lot.
Vehicle: Jeep Patriot
Category: Service
Service Date: 12/21/2017
Review Created: 01/03/2018
This review was collected via phone interview by Customer Research Inc.
Mike R. on 12/29/2017
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Spoke with Mike's wife. She said they were happy with everything, from the towing to the work done. They were satisfied with the service.
Vehicle: Nissan Xterra
Category: Service
Service Date: 12/23/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Cory K. on 12/21/2017
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Cory said the business did everything that was said, and more.
Vehicle: Hyundai Veloster
Category: Service
Service Date: 12/15/2017
Review Created: 12/21/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 670 in total