Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79
4.8

( 819 Reviews )

98% Would Recommend
Latest Review 5 days ago

Reviews


BJ
Brandon J.
Tampa, FL
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2019 Category: Service
Brandon said they were very helpful. Orlando was able to find a part that was cheaper than the one they found at first. He spent around $3000 and appreciates them going out of their way to be accommodating. They replaced his tail light and topped off all his fluids at no extra charge. Manny, the mechanic was very personable and he appreciates the way he did the extra little things and went above and beyond.
This review was collected via phone interview by Customer Research Inc.

SP
Shawn P.
Florida
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Shawn said the business did what they said they were going to.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Tampa, FL
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019
Wonderful
Friendly service

JM
Jonathan M.
Florida
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Service
Jonathan said they got the work done like he wanted them to. They were pretty good and honest.
This review was collected via phone interview by Customer Research Inc.

MH
MARISA H.
Tampa, FL
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2019
Lou's is the best shop in Tampa
The guys there are super knowledgeable and always willing to go the extra mile. Orlando will take care of your insurance or warranty needs and knows how to get them to cover what they are supposed to cover. The other mechanics there are speedy but careful. They also warranty their parts and labor. Fair pricing. Honest people. What more could you want from a mechanic?

CC
CHARLA C.
Tampa, FL
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2019
The best
I am always confident with the work and they are always honest with their findings. I would highly recommend them to anyone.

BN
Boyd N.
Tampa, FL
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2019 Category: Service
Boyd said that they did fine. They did what he needed and repaired his vehicle. He is still waiting for a quote to fix the vehicle's back doors.
This review was collected via phone interview by Customer Research Inc.

RA
Randall A.
Tampa, FL
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/03/2019
SPEAKER BROKEN
We bought a car to lose to fix our air condition in which they fixed as best as they could. They had to go to the dashboard our speakers and radio while working just fine before that when we call to tell them the less Peter was completely not working they had us drop it off to look at it. I mechanic call back and said the speaker is blown in our opinion we do not have believed this we believe that they somehow broke a wire hair or did something they are not accountable for this mistake we believe. We will never go back there again or refer anyone they just lost a customer for not owning up to this

YM
Yolando M.
Florida
Dodge Durango
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/02/2019 Category: Service
Yolando said this business should not be a part of AAA, that they are taking advantage of people. She was 10 miles away and they towed her vehicle 20 miles away. She does not know why they did that. They told her, her vehicle would be done the same day and they actually did not start her vehicle work until Monday. She was told since her parts came from another place, they don't guarantee their work. She stated she felt it was a scam the whole time. Her vehicle does not sound any different.
This review was collected via phone interview by Customer Research Inc.

AJ
Andrew J.
Florida
Volvo V40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019 Category: Service
Andrew said that it was easy to do business with this establishment. They always had answers when he would call.
This review was collected via phone interview by Customer Research Inc.

RO
Robert O.
Florida
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2019 Category: Service
Spoke with Robert's wife. She said the employees were courteous, knowledgeable and did good work.
This review was collected via phone interview by Customer Research Inc.

JH
Jamie H.
Florida
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019 Category: Service
Jamie said the business did what they said they would do in a timely manner.
This review was collected via phone interview by Customer Research Inc.

AS
ARMANDO S.
Tampa, FL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2019
Outstanding as usual!
Have been taking my cars to this location since it opened years ago. My advice to anyone out there that does not take his/her car, truck, etc to Lou’s for either maintenance or repairs is to try it once and you will be Lou’s customer forever. Orlando, who is the manager, has the best knowledge that you can find of the vehicle industry!

JM
Joe M.
Tampa, FL
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019 Category: Service
Joe said that the place got the job done and the vehicle works.
This review was collected via phone interview by Customer Research Inc.

SC
Stefanie C.
Tampa, FL
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Stefanie said that the place got her in and got it fixed the same day and she has no complaints.
This review was collected via phone interview by Customer Research Inc.

JG
JOEL G.
Tampa, FL
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019
Great service and prices
I have been coming to this shop for over 15 years for almost every minor and major repair on my vehicles and they have always been outstanding.

MB
Mike B.
Tampa, FL
Chevrolet Tahoe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/12/2019 Category: Service
Mike said he thinks he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Tampa, FL
Chevrolet Tahoe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/12/2019 Category: Service
Mike said he thinks he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DA
DOROTHY A.
Tampa, FL
Dodge Stratus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019
Service
I always get prompt service and they always figure out the best ways to solve my problems economically.

YH
YU TZE H.
Tampa, FL
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2019
Courtesy
Knowledgeable