Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

236 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


TS
Todd S.
Redmond, WA
Ford Edge
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Todd said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LS
Lonny S.
Redmond, WA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Lonny said he has gone to the business many times over the years. He is satisfied with the service he has received.
This review was collected via phone interview by Customer Research Inc.

MD
Miyuki D.
Redmond, WA
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Miyuki said the owner of the business was very friendly and she had no problems at all during the service.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Bellevue, WA
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
John said the staff was very professional. He had an excellent overall experience.
This review was collected via phone interview by Customer Research Inc.

LB
Lonnie B.
Redmond, WA
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Lonnie said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LB
LEE B.
Redmond, WA
Pontiac Grand Am
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018
TRUSTWORTHY Terrific Service!
For somebody like me, who knows next to nothing about cars, this is the place to take one that is being obstreperous. Luke and his crew give it careful attention, get the job done very quickly, and all for a very reasonable cost. I couldn't be happier.

EG
Eugene G.
Washington
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Eugene said the business explained everything to him clearly and asked permission before they did anything.
This review was collected via phone interview by Customer Research Inc.

AS
Al S.
Woodinville, WA
GMC S15 Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Al said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

MS
Mildred S.
Redmond, WA
Chevrolet Lumina
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2018 Category: Service
Mildred said she has always been treated right when she's needed service at the business.
This review was collected via phone interview by Customer Research Inc.

WG
Walter G.
Auburn, WA
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Walter said the staff is nice, and they do good quality work.
This review was collected via phone interview by Customer Research Inc.

GS
Greg S.
Redmond, WA
Mazda Mazda6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Greg said the staff was honest, up-front, and the price was fair. He had an awesome overall experience.
This review was collected via phone interview by Customer Research Inc.

TC
Tom C.
Kirkland, WA
Chevrolet Camaro
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/27/2018 Category: Service
Tom said this business provided him with good service. They talked him through what they were doing so he was informed.
This review was collected via phone interview by Customer Research Inc.

AM
Alex M.
Lynnwood, WA
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Alex said the employees were good, nice, and got his vehicle finished within the course of a day.
This review was collected via phone interview by Customer Research Inc.

KB
KRISTIAN B.
Redmond, WA
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Jeep
Outstanding!

TO
Terry O.
Washington
Toyota Celica
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2018 Category: Service
Terry said he had no problems. The staff put in a used transmission and the speedometer is running 3 miles faster.
This review was collected via phone interview by Customer Research Inc.
Luke S. from Luke's Redmond Automotive responded on 04/19/2018

Gee Terry,

 We are Sincerely sorry that after installing the used transmission you purchased and supplied that the speedometer is off 3 miles per hour. It must be an internal gearing problem with the unit. The drive gear on the end of the cable is the same on as what was in the old trans unit.
 Thank you for bringing this to my attention. We will do our best to inform the next customer of the potential problem they may have with their unit.

Luke, owner,  Luke's Automotive


JB
JOE B.
Seattle, WA
Ford Econoline Cargo Van
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Very pleased
The follow up after repairs was very good.

PV
Phil V.
Woodinville, WA
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Phil said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.

GM
George M.
Redmond, WA
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
George said the staff let him drop the vehicle off early, and they completed the service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JA
JEFF ROBB A.
Redmond, WA
Chevrolet Express Cargo Van
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
Always great!
Luke is truly a dependable and honest guy and always exceeds expectations.

ST
SUZANNE T.
Seattle, WA
Honda Element
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018
Great place!
Luke and his crew are just the best. They do great work for a fair price and obviously take a lot of pride in doing quality work and treating their customers well. Can’t recommend highly enough.

Displaying Review 1 - 20 of 236 in total