Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

245 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


JT
John T.
Redmond, WA
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
John said he was pleased with the employee's communication, pricing, and timeliness.
This review was collected via phone interview by Customer Research Inc.

DK
Deborah K.
Mercer Island, WA
Mazda Mazda2
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2018 Category: Service
Deborah said everything was fine and it was a basic oil change.
This review was collected via phone interview by Customer Research Inc.
Luke S. from Luke's Redmond Automotive responded on 08/07/2018

Good morning Deborah,
 Our sincerest apologizes for not living up to a 5 Star experience with us. We will strive to improve our service to fit your needs.
Luke


MR
Matthew R.
Redmond, WA
Dodge Challenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Matthew said the price seemed fair and he got a good explanation.
This review was collected via phone interview by Customer Research Inc.

TS
Thomas S.
Seattle, WA
Mercedes-Benz ML63
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Thomas said the staff was very responsive and did a good job.
This review was collected via phone interview by Customer Research Inc.

VK
Virginia K.
Redmond, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018
I highly recommend this business. Take your car to Luke's with confidence!
Virginia says she is impressed with Luke & staff. They know what they are doing and do it well. If you suspect something is not right with your car take it to Luke's with confidence and peace of mind.

MS
Mildred S.
Redmond, WA
Chevrolet Lumina
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Mildred said she went to get an oil change and didn't get charged for it.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Redmond, WA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018
Very knowledgable
Good work, good price

MS
Micah S.
Carnation, WA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Micah said the business is very honest and they did a good job.
This review was collected via phone interview by Customer Research Inc.

SK
Sujeet K.
Redmond, WA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Sujeet said they have not yet been able to diagnose his vehicle. He has to drive it for 2 weeks before they will be able to diagnose the issue.
This review was collected via phone interview by Customer Research Inc.

TS
Todd S.
Redmond, WA
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Todd said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LS
Lonny S.
Redmond, WA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Lonny said he has gone to the business many times over the years. He is satisfied with the service he has received.
This review was collected via phone interview by Customer Research Inc.

MD
Miyuki D.
Redmond, WA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Miyuki said the owner of the business was very friendly and she had no problems at all during the service.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Bellevue, WA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
John said the staff was very professional. He had an excellent overall experience.
This review was collected via phone interview by Customer Research Inc.

LB
Lonnie B.
Redmond, WA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Lonnie said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LB
LEE B.
Redmond, WA
Pontiac Grand Am
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018
TRUSTWORTHY Terrific Service!
For somebody like me, who knows next to nothing about cars, this is the place to take one that is being obstreperous. Luke and his crew give it careful attention, get the job done very quickly, and all for a very reasonable cost. I couldn't be happier.

EG
Eugene G.
Washington
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Eugene said the business explained everything to him clearly and asked permission before they did anything.
This review was collected via phone interview by Customer Research Inc.

AS
Al S.
Woodinville, WA
GMC S15 Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Al said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

MS
Mildred S.
Redmond, WA
Chevrolet Lumina
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2018 Category: Service
Mildred said she has always been treated right when she's needed service at the business.
This review was collected via phone interview by Customer Research Inc.

WG
Walter G.
Auburn, WA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Walter said the staff is nice, and they do good quality work.
This review was collected via phone interview by Customer Research Inc.

GS
Greg S.
Redmond, WA
Mazda Mazda6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Greg said the staff was honest, up-front, and the price was fair. He had an awesome overall experience.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 245 in total