Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

280 Reviews

100% Would Recommend
Latest Review 10 days ago

Reviews


ET
ELIZA T.
Sammamish, WA
Mazda MX-5 Miata
Verified Customer
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12/01/2018
Luke’s is the BEST
I have taken two different cars to Luke’s, and they have been amazing. They are honest and open and tell it to me straight. They don’t overcharge, they stand by their work and their mechanics are very capable. These guys know cars really well, even old cars like ours. I HIGHLY recommend them.

GW
GAIL W.
Sammamish, WA
Ford Fusion
Verified Customer
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11/27/2018
Wonderful find
I am new to the area and so grateful to find such a terrific auto repair shop. Thanks also to others whose positive reviews guided me to Luke's shop. Nice, fast, reasonable, good work from mechanics and owner.

LF
Lina F.
Kirkland, WA
Land Rover Discovery Sport
Verified Customer
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11/27/2018 Category: Service
Lina said she had a great experience at this business and they are efficient and honest.
This review was collected via phone interview by Customer Research Inc.

BM
Bud M.
Sammamish, WA
Buick Park Avenue
Verified Customer
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11/27/2018 Category: Service
Bud said service was fine
This review was collected via phone interview by Customer Research Inc.

JA
JOHN A.
Woodinville, WA
Honda Civic
Verified Customer
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11/26/2018
Luke and team are awesome
This place is amazing. They are very helpful, reasonable in price, and will go out of their way to make you feel important. They are the definition of customer service!!

Verified Customer
Redmond, WA
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/22/2018
Good and quick service
Good and quick service

Verified Customer
Bothell, WA
Ford Ranger
Verified Customer
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11/22/2018
Ranger
As always I took my truck in for regular service, I need Luke to look at an issue the truck had. It got done right the first time. Now my truck runs great.

RH
Rickayla H.
Washington
Chevrolet Impala
Verified Customer
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11/17/2018 Category: Service
Rickayla said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

PB
PAUL B.
Redmond, WA
Dodge Grand Caravan
Verified Customer
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11/14/2018
1990 Dodge Caravan Alternator
Great work again on my old van. Thanks.

MH
MEI H.
Redmond, WA
Toyota Corolla
Verified Customer
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11/14/2018
Mh
The appointment was easy to make, and service was. Done quick. They called about the issue in about 2-3 hours after I dropped off the car. Great experience with Luke!

Verified Customer
Redmond, WA
Toyota Echo
Verified Customer
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11/14/2018
The best there is
All of the people there are considerate and helpful. Wouldn't take my vehicle anywhere else.

LB
LINDA B.
Redmond, WA
Honda Accord Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2018
Quick service
I haven't had much luck lately with good, cost effective, timely car repair. I was very impressed how quickly Luke's got to diagnose and pinpoint the problem. The repair was quick too, got my car back the next day. I also believe the cost was fair, I have been overcharged many times in the past. I will be going back to Luke's in the future and will recommend them to others.

KH
KATHERINE H.
Woodinville, WA
Dodge Durango
Verified Customer
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11/09/2018
Quick service and friendly people
Always take my old car here for repairs. Trying to keep it running till kids are out of school. They are always able to competently diagnose the problem and fix it reliably at fair price and quick turn around. Love them!

NK
Nathan K.
Redmond, WA
Toyota Land Cruiser
Verified Customer
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11/09/2018 Category: Service
Spoke with Kayleeanne. She said they got it done quickly and were friendly. She said to thank them for a great job and she will keep coming back to them.
This review was collected via phone interview by Customer Research Inc.

BK
BRITNEY K.
Redmond, WA
Toyota Camry
Verified Customer
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11/08/2018
Always a positive experience.
Luke's is the only place I trust to bring my vehicle for servicing and repairs. They are fast and reliable and never disappoint.

Verified Customer
Bellevue, WA
Nissan Sentra
Verified Customer
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11/07/2018
Best shop ever!
I couldn't of asked for a better place to take my cars. The owner and his wife are amazing and the mechanics are top notch! Fair pricing and they never try and up sell you on anything!

RR
RICHARD R.
Sammamish, WA
Toyota Camry
Verified Customer
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11/03/2018
Good quality, quick, and not too pricey
Brought in my Camry Hybrid for its 90k service. Dealership claimed I needed a brake flush. Luke's determined that no brake flush was necessary, and the cost of the 90k service was $50 less than what the dealership quoted.

PR
PETER R.
Redmond, WA
Mazda Mazda6
Verified Customer
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11/01/2018
Excellent service!
This was my first experience at Luke's. The service was routine, but everything was handled quite professionally. Everyone was cordial, friendly, and efficient. The car was ready in less time than I expected and the service seemed thorough and competent.

One surprise: this evening I noticed that an oil-change sticker was not affixed to the windshield. Is that customary at your shop, inasmuch as it seems like a simple way to keep abreast of necessary routine service. My car has a maintenance reminder, so perhaps that is why you felt the sticker would be redundant.

DE
Dale E.
Kirkland, WA
Chevrolet Blazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2018 Category: Service
Dale said they did the work. There was still smell coming from the vehicle. He took it back in and they fixed the problem.
This review was collected via phone interview by Customer Research Inc.

JC
James C.
Redmond, WA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
James said they do a good job
This review was collected via phone interview by Customer Research Inc.

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