Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

255 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


MM
MARK M.
Redmond, WA
Mazda Tribute
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Great service
Very honest and no pressure, get right to the point, great mechanics and customer service. Highly recommended.

KB
KRISTIAN B.
Redmond, WA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018
Kristian
So good, I keep coming back!
Thanks DJ

SP
SCOTT P.
Bothell, WA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018
Experienced and trustworthy
They did my annual checkup and replaced my front brakes on my F-150. I don't drive it a lot and only use it for home tasks and recreational hauling of my trailer so not a lot of miles get put on my truck. This makes it important to ensure it's running well.

AA
Anu A.
Redmond, WA
Lexus ES 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Anu said the staff did what they said and she was pleased about this, and the results.
This review was collected via phone interview by Customer Research Inc.

NP
Nolan P.
Kirkland, WA
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2018 Category: Service
Nolan said the business was way too expensive. They were really quick and nice customer service.
This review was collected via phone interview by Customer Research Inc.

SR
SHAWN R.
Sammamish, WA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
classic car repairs
Luke's did a great job repairing my 66 mustang brakes and transmission. Not too many places know how to work on classic cars. I will be bring it back for service again.

TH
Ted H.
Washington
Mercedes-Benz C280
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/22/2018 Category: Service
Ted said the service was good. However, he said the business was more expensive than he expected. He also said they did not vacuum his vehicle.
This review was collected via phone interview by Customer Research Inc.

FC
Flavio C.
Avondale, AZ
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Flavio said the business provides a great price and finished the service quickly.
This review was collected via phone interview by Customer Research Inc.

MM
MARK M.
Redmond, WA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Service
Great service , it seems more relaxed there than any other shop iv been to, very through and detailed, they take the time to do it right the first time. Simple.

MM
Matt M.
Kirkland, WA
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Matt said he was highly satisfied , and appreciates the staff fitting him in to the schedule.
This review was collected via phone interview by Customer Research Inc.

JT
John T.
Redmond, WA
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
John said he was pleased with the employee's communication, pricing, and timeliness.
This review was collected via phone interview by Customer Research Inc.

DK
Deborah K.
Mercer Island, WA
Mazda Mazda2
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2018 Category: Service
Deborah said everything was fine and it was a basic oil change.
This review was collected via phone interview by Customer Research Inc.
Luke S. from Luke's Redmond Automotive responded on 08/07/2018

Good morning Deborah,
 Our sincerest apologizes for not living up to a 5 Star experience with us. We will strive to improve our service to fit your needs.
Luke


MR
Matthew R.
Redmond, WA
Dodge Challenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Matthew said the price seemed fair and he got a good explanation.
This review was collected via phone interview by Customer Research Inc.

TS
Thomas S.
Seattle, WA
Mercedes-Benz ML63
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Thomas said the staff was very responsive and did a good job.
This review was collected via phone interview by Customer Research Inc.

VK
Virginia K.
Redmond, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018
I highly recommend this business. Take your car to Luke's with confidence!
Virginia says she is impressed with Luke & staff. They know what they are doing and do it well. If you suspect something is not right with your car take it to Luke's with confidence and peace of mind.

MS
Mildred S.
Redmond, WA
Chevrolet Lumina
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Mildred said she went to get an oil change and didn't get charged for it.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Redmond, WA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018
Very knowledgable
Good work, good price

MS
Micah S.
Carnation, WA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Micah said the business is very honest and they did a good job.
This review was collected via phone interview by Customer Research Inc.

SK
Sujeet K.
Redmond, WA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Sujeet said they have not yet been able to diagnose his vehicle. He has to drive it for 2 weeks before they will be able to diagnose the issue.
This review was collected via phone interview by Customer Research Inc.

TS
Todd S.
Redmond, WA
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Todd said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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