I brought a 2009 Corolla to Chad's for a diagnosis on a squeal during start up. I thought it might be a pulley because the belt appeard fine they checked it out and it was just the belt. Chad's is quick and friendly. They do great work and are honest. I never worry if im getting ripped off, and ive used them for years. The only reason I rated them 4 stars is because they charge a diagnostic fee that does not go towards the balance if you decide to fix it, and that's $150 tacked on to the bill. It's worth it if you need an honest opinion, and that's why I continue to bring my family's vehicles there.

Charles E. from Chad's Automotive, Inc. responded on 06/20/2026 09:45 AM

We appreciate your feedback and are happy to hear that you trust us with your family's vehicles! It's great to know that our team was able to pinpoint the squeak on your 2009 Corolla and that you value the honesty and efficiency we strive for. Regarding the diagnostic fee, we understand that no one enjoys extra charges; think of it as a small investment in peace of mind. It allows us to give you a thorough check-up before we dive in for repairs. We're glad our honest approach keeps you coming back, and we'll continue to work hard to make sure your experience is a positive one!

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Chad's Automotive, Inc.

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