Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

669 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 7 days ago

Reviews


CM
Cheryl M.
Rowley, MA
Mercedes-Benz E-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Cheryl said the service is always excellent.
This review was collected via phone interview by Customer Research Inc.

DD
DORAN D.
Topsfield, MA
Mercedes-Benz E350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018
Great service.
Have always had a good experience at M&J. If something needs to be changed, they change it, but if it is ok, they don't change it and one saves $$. And they have a great attitude. They really want to make sure that you get the best service.

Now living in North Andover, so having the free loaner car is a big plus.
Thanks
Doran D.

RN
Ronald N.
Gloucester, MA
Mercedes-Benz C300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Ronald said he has been using them for quite awhile and they always perform.
This review was collected via phone interview by Customer Research Inc.

TG
Tim G.
Boxford, MA
Mercedes-Benz ML350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Tim said the facility does a good job every time he has needed them.
This review was collected via phone interview by Customer Research Inc.

DM
Dom M.
Massachusetts
Audi A4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Dom said they called him before they did the work and they are affordable.
This review was collected via phone interview by Customer Research Inc.

MT
Miranda T.
Belchertown, MA
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Miranda said the staff were great and super friendly. She was in and out very fast and they did everything really well on her vehicle.
This review was collected via phone interview by Customer Research Inc.

MG
Mike G.
Rowley, MA
Honda Civic Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Mike said this business couldn't have been any better. The service and the guys were good. This place is convenient and there haven't been any problems whatsoever. That 's why he continues to go to them for service.
This review was collected via phone interview by Customer Research Inc.

PH
Pam H.
South Hamilton, MA
Volvo XC90
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Pam said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

FD
Frank D.
Wilmington, MA
Mercedes-Benz ML350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Frank said the staff is professional and they know their business.
This review was collected via phone interview by Customer Research Inc.

RM
RICHARD M.
Ipswich, MA
Mercedes-Benz E350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018
better, faster, cheaper
I could have had the "check engine light" problem repaired at the dealer for twice or three times what Mike charged, but instead Mike did it honestly, at a reasonable price, and quickly... his usual procedure: quality without over-charging. Thanks, Mike. RMM

JP
JOEL P.
Newburyport, MA
Toyota Land Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018
Great magazines! Free parking and smart mechanics!
Intelligent mechanics always able to keep my cars running well and economically!! Never shop anywhere else!

DH
DAVE H.
Ipswich, MA
Mercedes-Benz S550
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Great service
They take great care of my car and I feel very comfortable that the car is safe.
I highly recommend them.

BD
BRIANNA D.
Georgetown, MA
Lexus RX 330
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018
Another great job
I can't say enough about these guys. Good advice, good support, and always willing to work with you.

AP
Amy P.
Rowley, MA
Land Rover LR4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Amy said the staff did a good job and they provided great customer service.
This review was collected via phone interview by Customer Research Inc.

MG
Miguel G.
Danvers, MA
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Miguel said the staff provided good service and they fixed his vehicle at a reasonable price. He was satisfied with the work they did.
This review was collected via phone interview by Customer Research Inc.

JA
John A.
Massachusetts
Mercedes-Benz GL-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
John said the staff is easy to work with, and they always fix the problem the first time.
This review was collected via phone interview by Customer Research Inc.

LH
Laureen H.
South Hamilton, MA
Land Rover Range Rover
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Laureen said the staff answered all of her questions. They checked everything she asked for and they were great.
This review was collected via phone interview by Customer Research Inc.

BR
Bernd R.
South Hamilton, MA
Audi A4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Bernd said this business pleased him.
This review was collected via phone interview by Customer Research Inc.

TS
Ted S.
North Andover, MA
Mercedes-Benz E350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Service
Ted said they always do a good job.
This review was collected via phone interview by Customer Research Inc.

AM
Alice M.
Ipswich, MA
Audi A6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Service
Alice said, she is a repeat customer of the business. She also said, they are always nice and great to work with.
This review was collected via phone interview by Customer Research Inc.