Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

692 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 7 days ago

Reviews


PM
Peter M.
Ipswich, MA
Mercedes-Benz CLS-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Peter said the people do a good job and they're timely.
This review was collected via phone interview by Customer Research Inc.

CR
Chris R.
Georgetown, MA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Chris said, he trust this business with their judgments and their work.
This review was collected via phone interview by Customer Research Inc.

JM
JERRY M.
Topsfield, MA
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
very thorough.
They took care of all my concerns and they found a couple of other small problems and fixed those too. I'm very satisfied.

CT
Cathy T.
Rowley, MA
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Cathy said the business did good work and were honest.
This review was collected via phone interview by Customer Research Inc.

BL
Brett L.
Massachusetts
Mercedes-Benz SL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Brett said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AR
Allison R.
Byfield, MA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Spoke to Fred. He said they were prompt.
This review was collected via phone interview by Customer Research Inc.

JS
Joe S.
Byfield, MA
Jeep Grand Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2018 Category: Service
Joe said the business has very good service.
This review was collected via phone interview by Customer Research Inc.

JL
Jim L.
Ipswich, MA
Mercedes-Benz GLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Jim said that everything was done right and he didn't have any problems.
This review was collected via phone interview by Customer Research Inc.

KB
Kurt B.
Rockport, MA
Mercedes-Benz
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Kurt said the employees are very honest and thorough. The work is high quality, and he is very happy with the service.
This review was collected via phone interview by Customer Research Inc.

PR
Philippe R.
Massachusetts
Mercedes-Benz GLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Philippe said he is very satisfied and it was on time, they were very clear about what needed to be done on his vehicle and the communication was good.
This review was collected via phone interview by Customer Research Inc.

RF
Richard F.
Ipswich, MA
Mercedes-Benz 560SL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Richard said he has been going there for 20 years, they were excellent and they do the job well.
This review was collected via phone interview by Customer Research Inc.

TO
Terrence O.
Seabrook, NH
Nissan Frontier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Terrence said this business provided the best customer service. They gave him a loaner vehicle while his was being repaired.
This review was collected via phone interview by Customer Research Inc.

BG
BOB G.
Middleton, MA
Porsche Cayenne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018
Consistent competent high quality service at a good value.
Consistent competent high quality service at a good value. I've been a customer of theirs for over 20 years.

Verified Customer
Boxford, MA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018
Solid
Fast service, reliable and reasonably priced. Thank you.

DC
Donald C.
Ipswich, MA
Mercedes-Benz C300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Spoke with Kipp. He said the staff did a very good job, and they do what they say they're going to do.
This review was collected via phone interview by Customer Research Inc.

DD
DORAN D.
Topsfield, MA
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
Great Service.
Problem: Front Ball Joints
Took the car to M&J. It was recommended that this work be done. Did get a loaner car, which is an added bonus when dealing with them. The price was less than another service station and the work was done on time.
Good people to work with.
DD

PJ
PAULENE J.
Beverly, MA
Mercedes-Benz E320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
Excellent and caring service.
I appreciate the level of knowledgeable and caring service shown to me, always., above and beyond any I have experienced, anytime, anywhere. Just recently, we worked together to accomodate my schedule and intergrate with M &J . Going that extra step allowed me to go on with my activities and it was fun. I was even able to enjoy train rides (two trips on MBTA), thanks to Sam and Jake (love you guys). Total charge, amazingly low, because M&J is innovative, talented and able. THANK YOU SO MUCH.

TO
Terry O.
Byfield, MA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Terry said the staff did an excellent job.
This review was collected via phone interview by Customer Research Inc.

TS
Ted S.
North Andover, MA
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Ted said this business has been doing good work for awhile. He can always count on them.
This review was collected via phone interview by Customer Research Inc.

ND
Nicole D.
Massachusetts
BMW X6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Nicole said this business did a good job on her vehicle.
This review was collected via phone interview by Customer Research Inc.