Reviews
DC
Donald C.
Ipswich, MA
Mercedes-Benz C300
Verified
Spoke with Kipp. He said the staff did a very good job, and they do what they say they're going to do.
Recommended
This review was collected via phone interview by Customer Research Inc.
DD
DORAN D.
Topsfield, MA
Mercedes-Benz E350
Verified
Great Service.
Problem: Front Ball Joints
Took the car to M&J. It was recommended that this work be done. Did get a loaner car, which is an added bonus when dealing with them. The price was less than another service station and the work was done on time.
Good people to work with.
DD
Took the car to M&J. It was recommended that this work be done. Did get a loaner car, which is an added bonus when dealing with them. The price was less than another service station and the work was done on time.
Good people to work with.
DD
Recommended
PJ
PAULENE J.
Beverly, MA
Mercedes-Benz E320
Verified
Excellent and caring service.
I appreciate the level of knowledgeable and caring service shown to me, always., above and beyond any I have experienced, anytime, anywhere. Just recently, we worked together to accomodate my schedule and intergrate with M &J . Going that extra step allowed me to go on with my activities and it was fun. I was even able to enjoy train rides (two trips on MBTA), thanks to Sam and Jake (love you guys). Total charge, amazingly low, because M&J is innovative, talented and able. THANK YOU SO MUCH.
Recommended
TO
Terry O.
Byfield, MA
Toyota 4Runner
Verified
Terry said the staff did an excellent job.
Recommended
This review was collected via phone interview by Customer Research Inc.
TS
Ted S.
North Andover, MA
Mercedes-Benz E350
Verified
Ted said this business has been doing good work for awhile. He can always count on them.
Recommended
This review was collected via phone interview by Customer Research Inc.
ND
Nicole D.
Massachusetts
BMW X6
Verified
Nicole said this business did a good job on her vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
CW
Chris W.
Topsfield, MA
Ford F-150
Verified
Chris said the business did a good job on his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
FG
Filippa G.
Topsfield, MA
Toyota Camry
Verified
Filippa said the mechanic was very efficient and also very honest. She loves the fact that he cares about his customers.
Recommended
This review was collected via phone interview by Customer Research Inc.
JE
JAMES E.
Wenham, MA
Mercedes-Benz E350
Verified
Knowledgeable, professional, courteous, reasonable cost
My family now owns three Mercedes cars, and I never take them anywhere else. The staff is knowledgeable and friendly and genuinely seem to like customers and not just their money.
To be honest without M&J, I probably wouldn't own these cars.
To be honest without M&J, I probably wouldn't own these cars.
Recommended
CM
Cheryl M.
Rowley, MA
Mercedes-Benz E-Class
Verified
Cheryl said the service is always excellent.
Recommended
This review was collected via phone interview by Customer Research Inc.
DD
DORAN D.
Topsfield, MA
Mercedes-Benz E350
Verified
Great service.
Have always had a good experience at M&J. If something needs to be changed, they change it, but if it is ok, they don't change it and one saves $$. And they have a great attitude. They really want to make sure that you get the best service.
Now living in North Andover, so having the free loaner car is a big plus.
Thanks
Doran D.
Now living in North Andover, so having the free loaner car is a big plus.
Thanks
Doran D.
Recommended
RN
Ronald N.
Gloucester, MA
Mercedes-Benz C300
Verified
Ronald said he has been using them for quite awhile and they always perform.
Recommended
This review was collected via phone interview by Customer Research Inc.
TG
Tim G.
Boxford, MA
Mercedes-Benz ML350
Verified
Tim said the facility does a good job every time he has needed them.
Recommended
This review was collected via phone interview by Customer Research Inc.
DM
Dom M.
Massachusetts
Audi A4
Verified
Dom said they called him before they did the work and they are affordable.
Recommended
This review was collected via phone interview by Customer Research Inc.
MT
Miranda T.
Belchertown, MA
Toyota RAV4
Verified
Miranda said the staff were great and super friendly. She was in and out very fast and they did everything really well on her vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
MG
Mike G.
Rowley, MA
Honda Civic Sdn
Verified
Mike said this business couldn't have been any better. The service and the guys were good. This place is convenient and there haven't been any problems whatsoever. That 's why he continues to go to them for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
PH
Pam H.
South Hamilton, MA
Volvo XC90
Verified
Pam said the business did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
FD
Frank D.
Wilmington, MA
Mercedes-Benz ML350
Verified
Frank said the staff is professional and they know their business.
Recommended
This review was collected via phone interview by Customer Research Inc.
RM
RICHARD M.
Ipswich, MA
Mercedes-Benz E350
Verified
better, faster, cheaper
I could have had the "check engine light" problem repaired at the dealer for twice or three times what Mike charged, but instead Mike did it honestly, at a reasonable price, and quickly... his usual procedure: quality without over-charging. Thanks, Mike. RMM
Recommended
JP
JOEL P.
Newburyport, MA
Toyota Land Cruiser
Verified
Great magazines! Free parking and smart mechanics!
Intelligent mechanics always able to keep my cars running well and economically!! Never shop anywhere else!
Recommended