Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

711 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 9 days ago

Reviews


TM
Tracy M.
Boxford, MA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Tracy said the employees were very helpful. They provided very prompt service. They aimed to provide pleasant service. They provided good work.
This review was collected via phone interview by Customer Research Inc.

LO
LYDIA O.
Rockport, MA
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Superior
Choose M&J over all other shops. Excellent technicians, honest and great to work with. We drive miles and miles for servicing.

MA
Michael A.
Boxford, MA
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Michael said that he is always satisfied with the place, he has used them before.
This review was collected via phone interview by Customer Research Inc.

LH
Linda H.
Beverly, MA
Mercedes-Benz CLA-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Linda said Steve is the only mechanic that she let's work on her vehicle. It is a great group of guys working at this business. He did a really good job on her vehicle and she is very satisfied with the work that Steve does.
This review was collected via phone interview by Customer Research Inc.

JC
Jack C.
Peabody, MA
Mercedes-Benz 190E
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Jack said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

NR
Nancy R.
Boxford, MA
Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2018 Category: Service
Nancy said the employees didn't communicate with her, this time, like they usually do. They didn't call her and let her know how much the cost would be.
This review was collected via phone interview by Customer Research Inc.

SB
Steven B.
Newburyport, MA
Land Rover Discovery
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Steven said the business has great customer service. They are honest.
This review was collected via phone interview by Customer Research Inc.

PB
PAULA B.
Amesbury, MA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
Car service
Always professional and very friendly. The thing I like the most is they keep you informed as to what the status is. I have recommended M&J and will continue to do so.

GD
Gary D.
Newbury, MA
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Honest, knowledgeable people, and fair prices for service
I've had them service my 2011 Audi A4 numerous times. Very consistent experience. They've trouble shooted small things without charging me multiple times. They have saved me significant money compared to getting service at an Audi dealer, and they have recommended where to go on things that are beyond their capability to fix (like installing a new turbo). They are patient and always willing to explain technical issues and the work performed has been great each time. I've probably used them 6-7 times in the last 2 years.

LA
Lisa A.
Massachusetts
Mercedes-Benz R350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Spoke with Lisa's husband. He said they are wonderful. They are prompt. They get him in and out.
This review was collected via phone interview by Customer Research Inc.

BP
BOB P.
Ipswich, MA
Volkswagen GTI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
M&J Foreign Cars = Superlative
Thorough and Competent
Reliable, Honest and Friendly
Useful and Timely advice
Superlative service and Fair pricing
TRUST your car care to M&J in Rowley

DH
DAVE H.
Ipswich, MA
Mercedes-Benz S550
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Knowledge and great service
Great service and knowledge of my car keeps me coming back

WM
WENDY M.
Essex, MA
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018
Everything!
M and J take great care of my car, and treat me like family. I'm incredibly grateful I found them!

LO
LYDIA O.
Rockport, MA
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
Honest, keen knowledge and professional.
This should be, by far, the first choice for auto service.

MG
Mike G.
Rowley, MA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Mike said he received the best service ever at the business. The staff were nice and he was happy with everything they did.
This review was collected via phone interview by Customer Research Inc.

SL
sash L.
Gloucester, MA
Mercedes-Benz C280
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018
Service for old Benz
Thank you for maintaining my car so that it continues to run well, and hopefully for a long time.

ER
eric R.
Ipswich, MA
Subaru Outback (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018
The best of the best
Mike and Jake and the crew...these folks are professional, proactive, honest and fair. I refer them every chance I get. The best of the best. Eric

JC
Judy C.
Massachusetts
Acura RDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Judy said they are always up front and honest.
This review was collected via phone interview by Customer Research Inc.

BB
Bob B.
Rowley, MA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Bob said it was a good experience. They are conveniently located and the work on the vehicle was quick.
This review was collected via phone interview by Customer Research Inc.

PM
Peter M.
Ipswich, MA
Mercedes-Benz CLS-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Peter said the people do a good job and they're timely.
This review was collected via phone interview by Customer Research Inc.