Mackert Automotive LLC


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

255 Reviews

99% Would Recommend
75% Business Response
Latest Review 5 days ago
Ambrose L. on 10/12/2017
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"Engine Light Emergency"
I came in when my truck engine light came on. Their diagnostics took a few days and was going to run over the weekend. Mackert was quick to offer a loaner car at no charge. What a great offer , as I was going to be left without a vehicle. Thank you.
Also, when the diagnostics where complete, Mackert Automotive had determined that the work required to fix my truck is still under warranty. They called my dealership to be sure of that before they informed me. They then put my truck back together, performed an oil change and sent me on my way.
I am now working with the dealership to fix the warrantied work, but I would like to thank Howard Mackert and all of his staff for their outstanding work and customer service. They took the extra steps to determine a better path for me to get my truck fixed, potentially saving a large out of pocket expense.
Thank you,
Ambrose Lobato
Vehicle: GMC Sierra 1500
Service Date: 10/09/2017
Review Created: 10/12/2017 09:03 AM
Howard M., President at Mackert Automotive LLC responded on 10/16/2017

Thanks for the great review Ambrose. We love finding free solutions for our customers.
Howard

Arlando S. on 10/10/2017
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"Great work"
This is a great place and I will be back.
Vehicle: Acura TL
Service Date: 10/09/2017
Review Created: 10/10/2017 08:15 PM
Howard M., President at Mackert Automotive LLC responded on 10/16/2017

Thanks Arlando for the 5 stars and the opportunity to care for your Acura.
Howard

Bruce W. on 10/10/2017
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"Satisfaction"
Friendly and flexible . Not cheap but quality work.
Vehicle: Dodge Grand Caravan
Service Date: 10/06/2017
Review Created: 10/10/2017 11:09 AM
Howard M., President at Mackert Automotive LLC responded on 10/16/2017

Thanks for the 5 stars Bruce.
Howard

Mary H. on 10/03/2017
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"MH"
Always the best service!
Vehicle: Hyundai Sonata
Service Date: 10/02/2017
Review Created: 10/03/2017 09:05 PM
Howard M., President at Mackert Automotive LLC responded on 10/09/2017

Thanks Mary, we appreciate your 5 star approval:)
Howard

Jeremy B. on 10/03/2017
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"Best mechanic I have ever had"
These folks are awesome. Knowledgeable staff and always up front about what they are doing. They have loaner cars to boot! A+ to Mackert's
Vehicle: Nissan Titan
Service Date: 10/02/2017
Review Created: 10/03/2017 08:48 PM
Howard M., President at Mackert Automotive LLC responded on 10/09/2017

Thanks so much Jeremy! We appreciate you and treasure you trust and loyalty.
Howard

Jan D. on 10/01/2017
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"90,000 mile maintenance on my Toyota corolla"
90,000 mile maintenance on my Toyota Corolla I'm always very happy with the service that I get with this company they do a great job and are very fair and honest about things
Vehicle: Toyota Corolla
Service Date: 09/29/2017
Review Created: 10/01/2017 08:02 PM
Howard M., President at Mackert Automotive LLC responded on 10/09/2017

Thanks Jan, we appreciate you loyalty and friendship. And the 5 star review always helps our online presense. 
Howard

Mary Ann S. on 10/01/2017
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"Five stars as usual"
Justin is a delight with whom to work!
Vehicle: Toyota Camry
Service Date: 09/29/2017
Review Created: 10/01/2017 06:42 AM
Howard M., President at Mackert Automotive LLC responded on 10/09/2017

Thanks Mary Ann, you're right, Justin is great to work with.
Howard

Nicole B. on 09/30/2017
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Nicole said the business got her vehicle done in record time and got it done in time for her son to take to school. They did a great job.
Vehicle: Subaru Outback
Category: Service
Service Date: 09/27/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 10/09/2017

Thanks Nicole, so glad we met your expectations time wise. It's fun when it all comes together.
Howard

Mark M. on 09/29/2017
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Mark said the service provided by this business was very good. They staff was great.
Vehicle: Mazda B2500
Category: Service
Service Date: 09/25/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 10/09/2017

Thank you for the 5 star review Mark,
Howard

Danielle S. on 09/26/2017
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"Great Service and Team!"
Have been here two or three times for different types of service to my '96 Toyota 4Runner and each time have felt the work was done well and the pricing was realistic and the bill has always been what the quote stated the work would cost. All the aforementioned items are the marks of reputable auto repair shop that understands their reputation and customer rapport depends on quality service and standing by their work! I definitely would recommend Mackert Automotive to anyone who's looking for a shop they can build a solid business relationship with to care for their vehicles!
Vehicle: Toyota 4Runner
Service Date: 08/25/2017
Review Created: 09/26/2017 03:45 PM
Howard M., President at Mackert Automotive LLC responded on 09/27/2017

Thank you for the kind words Danielle and the 5 stars.
It's our pleasure to care for your 4-Runner.
Thanks, Howard

Tom L. on 09/21/2017
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"09 PT Cruiser"
Howards did a great job in hiring the right employees, they always take that extra effort to assure the job is done right, clean up after themselves and assure that the vehicle they return to you is one they would gladly turn over to a family member, Thanks Guys !
Vehicle: Chrysler PT Cruiser
Service Date: 09/19/2017
Review Created: 09/21/2017 10:22 AM
Howard M., President at Mackert Automotive LLC responded on 09/21/2017

Wow, thanks for the kind words Tom, and the 5 stars. I couldn't agree with you more, very proud of my team. Glad you noticed.
Howard

Bill W. on 09/16/2017
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"Reliable friendly service"
Reliable friendly service
Vehicle: Lexus RX 350
Service Date: 09/14/2017
Review Created: 09/16/2017 07:08 AM
Howard M., President at Mackert Automotive LLC responded on 09/19/2017

Thanks Bill, we appreciate the 5 stars.
Howard

Salli R. on 09/16/2017
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"I really appreciate the friendliness of the employees and the excellent service."
Mackert has taken care of me for many years so my car runs smoothly at 290,000 miles
Vehicle: Toyota Highlander
Service Date: 09/14/2017
Review Created: 09/16/2017 06:52 AM
Howard M., President at Mackert Automotive LLC responded on 09/19/2017

Salli, we enjoy having you as our customer and are thrilled to help you get that kind of service from your Highlander.
Howard

John S. on 09/14/2017
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"Wonderful service as always "
No more vibration under breaking!😊
Vehicle: Subaru Baja (Natl)
Service Date: 09/12/2017
Review Created: 09/14/2017 12:26 PM
Howard M., President at Mackert Automotive LLC responded on 09/19/2017

Thanks for the 5 stars John. You are appreciated.
Howard

Kara S. on 09/12/2017
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"I always enjoy going!"
I always enjoy going to Mackert Automotive. They are always pleasant, professional and prompt. :)
Vehicle: Toyota Tacoma
Service Date: 09/05/2017
Review Created: 09/12/2017 07:27 AM
Howard M., President at Mackert Automotive LLC responded on 09/19/2017

Thank you Kara. We also enjoy having you come in. So glad you got a great truck that meets your needs.
Howard

Cynthia P. on 09/02/2017
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"Maintenance Service"
As always, great service, friendly, and honest!
Vehicle: Jeep Grand Cherokee
Service Date: 08/31/2017
Review Created: 09/02/2017 08:21 PM
Howard M., President at Mackert Automotive LLC responded on 09/05/2017

Thanks for the 5-stars Cynthia, you're tops in our book as well!
Howard

Syndie H. on 08/31/2017
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Spoke with Syndie's husband. This business does a good job and they didn't take advantage of him.
Vehicle: Lexus SC 400
Category: Service
Service Date: 08/28/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 09/19/2017

Thanks Syndie, we understand how significant your Lexus is to you and so glad the problem was simple.
Howard

Eric V. on 08/30/2017
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Eric said the service was really good.
Vehicle: Ford F-150
Category: Service
Service Date: 08/02/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 09/05/2017

Thanks Eric, just curious if the service was really good, what do we do for 5 stars? :)
Howard

Shannon W. on 08/30/2017
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Shannon said the business provides good service and she has recommended them to others.
Vehicle: Toyota Venza
Category: Service
Service Date: 08/24/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 09/05/2017

Thanks for your referrals Shannon, we appreciate it very much.
Howard

Adeena S. on 08/30/2017
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Adeena said she was very happy with the service.
Vehicle: Toyota Highlander
Category: Service
Service Date: 07/18/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 09/05/2017

Thanks for the 5-star rating Adeena, we work hard to make you happy and keep you from breaking down.
Howard

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