business image

Mad Hatter Muffler And Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(834 Reviews)
92

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
4.0
ReScore™ Average
92
Net Promoter Score ®

Business Details

About

When it comes to service Mad Hatter is second to none. We know how important it is to keep your vehicle running in tip top shape so we guarantee you all around quality care. There's nothing we can't take care of or fix. You'll always get a quote up-front before any work is done. When it comes to service Mad Hatter is second to none. We know how important it is to keep your vehicle running in tip top shape so we guarantee you all around quality care. There's nothing we can't take care of or fix. You'll always get a quote up-front before any work is done.

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(860) 628-8888

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
176 Queen Street Southington, CT 06489-2011
Mad Hatter Muffler And Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(834 Reviews)

RP
ROBERT P.
Southington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2026
verified customerVerified Customer
10
Mad Hatter automotive repair service
Jeff and his team really bend over backwards to meet their customers needs in a timely fashion. This is remarkable given the volume of work that they are presented with daily. They will tackle just about any job. And most everything is within their wheelhouse. I wouldn’t trouble them with bodywork or dealership recall kind of stuff. If I had one wish it would be that he have a towing service, but I’ll let AAA take care of that.

Jeff maintained several of my vehicles as well as my sons. In an unforeseen breakdown situation, he has saved our butts on many occasions and fit us in to get needed repairs and get back on the road. They are without fail polite, professional and take the time to discuss the work and estimate.

I’ve been a customer for probably 15 years and cost overruns have been rare and thoroughly explained.
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