Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

170 Reviews

98% Would Recommend
Latest Review about 2 years ago

Reviews


LR
Lorraine R.
Pinole, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2016 Category: Service
Lorraine said this business provided her with good service.
This review was collected via phone interview by Customer Research Inc.

MK
MARIUS/DOMONIQUE K.
Berkeley, CA
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2016
Honest Trust Worthy Family Owned Business
We have been customers of Magallanes for ten years. They stand by there work and provide great customer service. I really appreciate the swift follow up regarding my repairs. They keep you informed and provide clear clarification every step of the way. The Kincy family only trust Magallanes with our vehicles!!!

DP
Dominica P.
Richmond, CA
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2016 Category: Service
Dominica said the service at the business was good.
This review was collected via phone interview by Customer Research Inc.

DP
Delores P.
Alameda, CA
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2016 Category: Service
Delores said the business provided timely work. The staff was very friendly and nice. She would be back soon for additional service.
This review was collected via phone interview by Customer Research Inc.

JG
JOHN/ANDREA G.
Richmond, CA
Mercury Mountaineer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2016
Can repair old vehicle (1999).
They were able to repair my vehicle in a timely and cost efficient manner.

DL
Denika L.
Richmond, CA
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2016 Category: Service
Denika said the customer service at this business is very informative friendly and helpful.
This review was collected via phone interview by Customer Research Inc.

WD
William D.
El Sobrante, CA
Chrysler Town
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2016 Category: Service
William said they took care of everything very well.
This review was collected via phone interview by Customer Research Inc.

JG
Jose G.
Richmond, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2016 Category: Service
Jose said he was very pleased with the service and he will be a repeat customer.
This review was collected via phone interview by Customer Research Inc.

CB
Cory/marilyn B.
Richmond, CA
Toyota T100
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2016 Category: Service
Marilyn said the employees at this business were very thorough in the way they inspected her vehicle and provided a very detailed estimate. She mentioned they were definitely not the most economical, but they were very fair. She expressed they gave honest answers about what needed to be done.
This review was collected via phone interview by Customer Research Inc.

EO
Erick O.
San Pablo, CA
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2016 Category: Service
Erick said this business was very thorough, polite and explained everything. They were also very professional and understanding. They have good brakes as well.
This review was collected via phone interview by Customer Research Inc.

JL
Jason L.
El Cerrito, CA
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/15/2016 Category: Service
Jason said this business did as well as possible for a first time visit. He would recommend this business as far as one time visit.
This review was collected via phone interview by Customer Research Inc.

RG
Roberto G.
Richmond, CA
Honda Civic
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/06/2016 Category: Service
Spoke with Stephanie. She said after this business' service her vehicle sounds like it is dragging something when she drives it in reverse. However, she noted that the sound her brakes made before the service is no longer there. She still needs to take the vehicle back to make sure the brakes were properly installed.
This review was collected via phone interview by Customer Research Inc.

EP
Edwin P.
Richmond, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2016 Category: Service
Spoke with Edward. He said this business got him in and out quickly.
This review was collected via phone interview by Customer Research Inc.

AV
Alejandro V.
Richmond, CA
Ford F-450 Super Duty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2016 Category: Service
Alejandro said the business does a good job and they are fast.
This review was collected via phone interview by Customer Research Inc.

AG
Abel G.
Slidell, LA
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2016 Category: Service
Abel said the staff is good. They are very nice, informative and they know what they are doing.
This review was collected via phone interview by Customer Research Inc.

OG
Oswald G.
Richmond, CA
Jeep Patriot
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2016 Category: Service
Spoke with Virginia. She said she took her vehicle to this business a day prior to service and the smog machine was not working. She was told to bring it back in an hour and it still was not working. She stated she was told to bring it the next day and that is when it finally worked. She would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

ET
Elvis T.
Richmond, CA
Chevrolet Camaro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2016 Category: Service
Elvis said this business was pretty good and really friendly. He stated they did a good job. They did not give him a hard time and they were straightforward.
This review was collected via phone interview by Customer Research Inc.

PS
Paul S.
El Sobrante, CA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2016 Category: Service
Paul said he really enjoyed going to this business.
This review was collected via phone interview by Customer Research Inc.

JM
Jonatahan M.
Richmond, CA
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2016 Category: Service
Jonathan said the service provided by this business was great, it was done quickly and they sure did take good care of him.
This review was collected via phone interview by Customer Research Inc.

SL
SABRINA L.
Vallejo, CA
BMW 528i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2016
My go-to mechanic
I love going to Magallanes Automotive, they treat you right & they are completely trustworthy. They will solve any problem you give them.

Displaying Review 1 - 20 of 170 in total