Lisa G. on 12/19/2017
"Friendly, dependable and reasonably priced!"
Each time I have had to come in with my vehicle, Mike has taken the time to listen to my concerns. He then explains the issue or issues thoroughly. They do the work quickly. I also feel their prices are very reasonable. And I have never felt pressured to do more than necessary to have a safe running vehicle. I have recommended this shop to family and friends.Thank you!
Service Date: 12/19/2017
Review Created: 12/19/2017 07:45 AM
beth h. on 01/14/2017
In 2015, my old Honda Accord started making awful noises around the front tires. I brought the car into the Main & Crawford shop in Evanston to look at it. They tried to convince me I needed new tires to the tune of $600 and that the car was very dangerous to drive with the old tires, being fully aware that I was trading the car in and didn't want to put a dime into it. I drove the car into Warren's Shell in Evanston to have a look at it and they immediately sourced the trouble - my heat shields needed adjustment ($40). Fixed a short time later and confirmed that the tires were still okay. I also highly suspect the Main & Crawford shop installed a used part in my car a year earlier and charged me for a new part. Shameful.
Review Created: 01/14/2017 12:59 PM
NAFTALI W. on 10/10/2016
LENA K. on 09/30/2016
"Professional, affordable, great customer service"
I brought my car in to repair a dent I made with a post in my parking garage. The guys gave me an honest quote as to what I needed to be fixed and repaired the car in the time period they said. They are professional, honest, and hard working. I would recommend them to anyone!
Vehicle: Honda CR-V
Service Date: 09/26/2016
Review Created: 09/30/2016 11:09 AM
JUDY W. on 09/30/2016
Wiper blade ripped while I was driving in a heavy rain and on the way to work. Called from a couple of miles away. I was in and out with new wipers in less than ten minutes. Even got to work early!
Vehicle: Hyundai Sonata
Service Date: 09/29/2016
Review Created: 09/30/2016 06:06 AM
JANICE J. on 09/26/2016
Tal A. on 09/16/2016
GEORGE B. on 09/15/2016
Ofeelia D. on 09/02/2016
Ofeelia said she recently moved back to the area, and the business is at a nearby location. She is glad she can depend on this business.
Vehicle: Chevrolet Equinox
Service Date: 07/26/2016
Review Created: 09/02/2016
This review was collected via phone interview by Customer Research Inc.
Josue I. on 08/27/2016
Leini K. on 08/27/2016
DEBORAH G. on 08/24/2016
"They do a great job!"
They do a great job on the car, but they are also very good at communicating, they are friendly, prompt, efficient and always helpful with rides if you need one (which is a big plus)! They make the experience perfect each time.
Vehicle: Hyundai Elantra
Service Date: 08/23/2016
Review Created: 08/24/2016 07:59 AM
Hansen C. on 08/24/2016
STAN G. on 08/11/2016
Marlene G. on 08/08/2016
Loren K. on 08/04/2016
Eitan L. on 08/01/2016
Tom G. on 08/01/2016
Bruce/katha L. on 08/01/2016
EARL R. on 07/31/2016
"Jaguar X-type- they do s great job on this car of mine."
Mike is as efficient and honest as they come. I have never been disappointed or sorry that they are my SERVICE REOAIR SHOP FOR OVER 15 years!
Vehicle: Jaguar X-Type
Service Date: 07/27/2016
Review Created: 07/31/2016 06:01 PM
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