Here are just a few services we offer at Main Lane Auto:
State Inspections
Oil Changes
Tune Ups
Engine Repair
Engine Replacement
Engine Performance Check
Computer Diagnostics
Here are just a few services we offer at Main Lane Auto:
State Inspections
Oil Changes
Tune Ups
Engine Repair
Engine Replacement
Engine Performance Check
Computer Diagnostics
Air Conditioning Service & Repair
Electrical System Diagnosis & Repair
Brake Repair
Factory Scheduled Maintenance 30K, 60K, 90K
Suspension and Steering Repair
Shocks & Struts
Cooling System Service & Repair
Exhaust Systems & Mufflers
Transmission Service & Repair
New and rebuilt Transmissions
Wheel Alignment
Pre-purchase Inspections
Maintenance Inspections
Brake & Lamp Inspections
Fleet Accounts Welcome
General Auto Repair
All Fleet Repair Fort Worth
...more
The car is GM and has 50,000 original miles on it. It’s tight, and it’s never been hit, and the wear on it looks like 50,000 miles. There was a bumping noise is the right strut which I still have. I drove it with the manager and he said he knew what it was. I get a call about four hours later that it needs a lower control arm. I was skeptical about that but I went over and looked at it, and let them replace it.
That’s when the “pick the chicken” procedure was unleashed on me. Their technician reports cracks in the belt, recommends fill and flush the brake fluid and power steering fluid, the cabin air filter, and he’s telling me there’s play in my tie rod ends. They have already disassembled the car, and he’s trying to convince me they can’t take it to the alignment shop with play in the tie rod ends. They were quite disappointed with me when I would not agree to as much as a dime more than we had talked about. When they told me they can’t align it without new tie rod ends I told them just put it back together and I’ll take care of the alignment.
We don’t change brake fluid or power steering fluid, period. My 1995 car still has it’s original fluids in both of those systems. The serpentine belt on this car is in very good condition, and those things are known for living 100,000 miles. So what if there’s cracks in it? The cabin air filter doesn’t do anything to begin with, but it was changed a couple months back. It was very obvious to me this is an effort to gouge the gullible customer who doesn’t know what’s going on under the hood.
I spent $400 on a lower control arm that didn’t remedy my noise, and had to put up with this other song and dance about 10 things I did not ask them to look at. I really didn’t appreciate the efforts to force me to buy more steering parts citing it can’t be aligned if I don’t. I got the car home and went over their recommended list and found everything normal for a 50,000 mile car. Particularly the engine belt – if there were cracks in it they are supposed to be there because inspecting it proves up this car does not need any such thing. I never asked them to check the car over or to go plundering through it looking for things to sell the customer. I asked them to remedy a noise, which they didn’t, and they changed a good part with no trouble on it resulting in more labor actions to bring the car back into spec when it wasn’t out of spec to begin with.
This is the third time I’ve given this shop a chance and they charged me a lot and didn’t fix anything. They are very prone to taking wild guesses when they don’t know what to do and charging the customer for it. They charged me a whole lot to go into the engine on another car and it too came home with the same problem I took to them in the beginning.
The handwriting is on the wall that I need to stay out of there. But, what roasts me the most is their attempt to oversell everything, and to see how many dollars they can extract from the gullible. There should be legal penalties for that and unfortunately there is none. Even though access to them is easy, they never fix anything, and I’ve got to remember better going forward.
IF you replace a bunch of good parts the customer never knows that what was removed was in plenty good enough shape and didn’t need anything. Cracks in the belt doesn’t mean anything. Dirty brake fluid doesn’t mean anything. I don’t know what criteria is used to tell the customer they need to change the power steering fluid, but whatever it is I’m guaranteed is junk science. My other car is 25 years old with the same power steering fluid it was given at birth.
This is a bunch of nice people, but their motivations, and their morals are all in the wrong place. It used to be a bunch of good technicians from Barbara’s Texaco, but every one of those techs has left, and it’s evident. Don’t go there.