Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

392 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 3 days ago

Reviews


LH
Lee H.
Fort Worth, TX
Acura MDX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Lee said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.

ML
Mason L.
Texas
Volkswagen Passat
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Mason said the staff was communicative and kept him updated throughout the day.
This review was collected via phone interview by Customer Research Inc.

DS
Drew S.
Fort Worth, TX
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Drew said the staff was professional, courteous, and informative. The service was good all around.
This review was collected via phone interview by Customer Research Inc.

TS
TEDDY S.
INFINITI G35 Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018
Check engine light
They checked the electronics & found a potential expensive fix on our Infinity. We have almost 130K miles on the car and were expecting the worse. JB said that they would try to clean the part to see if that would work otherwise the part alone was very expensive. They cleaned the part & tested it on their meter & everything was back to specifications.
They are so honest & caring. Everybody is treated like family. That have earned our respect & trust & we share that message with all our friends.
JB thanks for always being there for us.

RH
Robert H.
Texas
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Robert said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

SS
Sarena S.
Fort Worth, TX
Audi A4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Sarena said J.D. was really helpful. He fixed her vehicle really quickly. He didn't overcharge or finagle her on the price. He was very authentic.
This review was collected via phone interview by Customer Research Inc.

TS
TEDDY S.
Land Rover Range Rover
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018
Friendly, knowledgeable, fair & honest.
JB rocks, he is friendly, knowledgeable, honest & fair. They give me an estimate of repairs & complete the job in a timely manner. I’ve never had to take the car back a second time for the initial repair. Best auto repair shop in Fort Worth.

BB
Bart B.
Fort Worth, TX
Hyundai Veracruz
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Bart said that he has been doing business with them for quite a while. He knows all of the managers and they treat him right.
This review was collected via phone interview by Customer Research Inc.

KS
Kile S.
Texas
Chevrolet Blazer
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2018 Category: Service
Kile said the business offered great prices for the work they did, although his window is still a little bit touchy.
This review was collected via phone interview by Customer Research Inc.

CC
Cesar C.
Texas
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Cesar said the staff did a great job and the customer service was good. There weren't any problems and their service cannot get any better.
This review was collected via phone interview by Customer Research Inc.

MM
Michael M.
Texas
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Michael said the staff were super friendly, good, and fast.
This review was collected via phone interview by Customer Research Inc.

MS
Mitchell S.
Fort Worth, TX
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Mitchell said the employees were honest. They completed the service quickly.
This review was collected via phone interview by Customer Research Inc.

CM
Coreg M.
Texas
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Coreg said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

OW
ONTERRIO W.
Fort Worth, TX
Audi Q7
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Great job as usual
Everytime I have to visit they do a good job, at a decent price, and great time frame of getting the job done

JD
JOHN D.
Ram 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
GREAT AS USUAL
Early morning appointment. No problems and was gone in no time. Kept fully informed of how the Truck was going and when it would be done.

CE
Carl E.
Fort Worth, TX
HUMMER H3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Carl said the business did a wonderful job. They were all a professional staff, and he was very pleased with their work.
This review was collected via phone interview by Customer Research Inc.

CJ
Charles J.
Fort Worth, TX
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Charles said he always uses the business for problems on his vehicles, that the staff have always done a good job, and he recommends their services to everyone. He said staff member, J.B., is the perfect person to run the establishment, that he is friendly, honest, is always willing to help, that he always gives him a good deal, and is fair and reasonable with the prices for service.
This review was collected via phone interview by Customer Research Inc.

MD
MITCHELL D.
Fort Worth, TX
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018
Always so helpful!
Every time I bring my car in for service they explain everything that needs to be done in ways that I understand. I always feel that I have be felt with the utmost respect. These guys are awesome.

TC
TERRY C.
Fort Worth, TX
Ford Edge
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018
Honest and helpful as always
Called JB for a routine maintenance check and oil change. Got me in the next day, got the work done and suggested the replacement of some old belts. No problem. Reasonable cost, honesty and great customer service keeps me coming back. I am so grateful to have Ichiban Autos as my go to service guys. Thank you all again.

TC
TEDDY C.
Fort Worth, TX
Ford Explorer Sport Trac
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018
Knowledgeable, friendly, cost effective!!
Great place to take your vehicle. They’ll treat you fair and square and won’t try to sell you service you don’t need.

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