ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 4 days ago
LONI R. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Will Highly Recommend"
Great work and friendly service
Vehicle: Jeep Grand Cherokee
Service Date: 10/11/2017
Review Created: 10/14/2017 07:59 PM
SAM K. on 10/12/2017
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"Best repair shop"
Incredible service. Would reccomend to anyone
Vehicle: GMC Sierra 1500
Service Date: 10/11/2017
Review Created: 10/12/2017 08:07 PM
Jacob P. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jacob said the staff was fast and they did a good job.
Vehicle: Audi A4
Category: Service
Service Date: 09/27/2017
Review Created: 10/06/2017
This review was collected via phone interview by Customer Research Inc.
Thomas G. on 09/29/2017
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Thomas said the service was good.
Vehicle: Mazda CX-7
Category: Service
Service Date: 09/12/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Jack M. on 09/29/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jack said J.B. was really forthcoming and he was a great guy. He had a good experience. It was informative and decently priced.
Vehicle: Ford F-150
Category: Service
Service Date: 09/12/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
EMIL K. on 09/27/2017
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"Excellent customer service"
I brought my car into the shop for some brake issues and JB was great with his explanation and breakdown of what was wrong. I feel like I finally have a place I can trust to bring my car to if anything happens to it.
Vehicle: Acura RDX
Service Date: 09/26/2017
Review Created: 09/27/2017 08:07 PM
Ann B. on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and helpful!"
Great service!
Vehicle: Nissan Altima
Service Date: 09/22/2017
Review Created: 09/25/2017 01:39 PM
Dillon P. on 09/25/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Dillon said he was satisfied with the service this business provided. Everything was good.
Vehicle: Pontiac Vibe
Category: Service
Service Date: 09/19/2017
Review Created: 09/25/2017
This review was collected via phone interview by Customer Research Inc.
TARYN J. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Our visit to Ichiban"
J.B. heard the issues, fixed the problem and was very upfront about what makes the most sense for the age of the vehicle. A future repeat customer!
Vehicle: Toyota Corolla
Service Date: 09/19/2017
Review Created: 09/21/2017 02:51 PM
TERRY C. on 09/11/2017
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"Honest and extremely knowledgeable managers and mechanics always put the customer first!"
Once again, the customer service and work performed on my vehicle was beyond reproach. JB and Kenny made sure all of my questions were answered and ensured me the car was road worthy and safe. Ichiban made the necessary repairs and adjustments without trying to "sell" me additional maintenance. I feel very confident about driving my car wherever I need to go and not worrying about what I need to do if it breaks down. Once again these folks have put my mind at ease and provided the very best customer service. Thank you guys!!!!
Vehicle: Ford Edge
Service Date: 09/08/2017
Review Created: 09/11/2017 03:30 PM
Ramon C. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ramon said this business was very good and helpful. He hope's to see them again in the future if needed.
Vehicle: Toyota Sequoia
Category: Service
Service Date: 09/06/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
DOYLE H. on 09/01/2017
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"Great Service"
Very pleased with the Service, JB solved many problems within my Ram 2014 suspension system when the dealership I bought the Truck at could not figure out any of the problems and left me hanging. Thanks for the great service JB!!
Vehicle: Ram 2500
Service Date: 08/30/2017
Review Created: 09/01/2017 03:56 AM
Amy R. on 08/28/2017
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Amy said the business is exceptional, and everyone was very nice. They did not find anything wrong with her vehicle, and there was no charge for what they did.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 08/23/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Janis W. on 08/28/2017
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Janis said her overall experience has been excellent. She tells everyone, J.D. will take care of them
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 08/23/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
SHEILA M. on 08/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My forever mechanic!"
Great shop filled with great people. I'm never going anywhere else.
Vehicle: Acura TSX
Service Date: 08/11/2017
Review Created: 08/27/2017 05:31 PM
Josh W. on 08/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"We Love This Place"
Great job fixing our car! I've been taking my vehicles here for over a decade and have always had an excellent experience. JB is very honest and knowledgable, I would highly recommend this shop to anyone.
Vehicle: Lexus RX 350
Service Date: 08/24/2017
Review Created: 08/25/2017 08:21 PM
John M. on 08/25/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
John said this business was fast. He was in an out in an hour. He was very satisfied.
Vehicle: Ford Mustang
Category: Service
Service Date: 08/15/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Miles K. on 08/21/2017
Overall Rating 1/5rating 1rating 1rating 1rating 1
Miles said the service was good but could have been better. Her vehicle was not fixed the first time he went for service and was charged again to fix the issue.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 08/04/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
KERRY E. on 08/20/2017
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"Courteous and helpful."
Recommended by a friend and was very pleased.
Vehicle: Toyota Sienna
Service Date: 08/18/2017
Review Created: 08/20/2017 04:35 PM
GREG C. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, as usual!"
J.B. and the boys keep my junky old vehicles running right! This time my Honda needed a new starter, and I took them the car in the morning and it was fixed and back on the road by late that afternoon. They're the best!
Vehicle: Honda Civic Sdn
Service Date: 08/17/2017
Review Created: 08/19/2017 12:04 PM
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