Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

428 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 2 days ago

Reviews


AY
Aaron Y.
Fort Worth, TX
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Aaron said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

BH
BOBBY H.
Fort Worth, TX
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Always great service
I've been to Ichiban three times and I always get excellent service at a reasonable price. Highly recommend

LR
Lorenzo R.
Texas
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Lorenzo said he was very satisfied with the service he received.
This review was collected via phone interview by Customer Research Inc.

TC
TERRY C.
Fort Worth, TX
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Honestly, the Best
Ichiban once again diagnosed my car and provided what it needed. These guys are the best. JB, Ken and the mechanics are always honest, dependable and willing to go the extra step to assist with any problems that occur and potential problems they may find. If something does not need fixed they are not going to tell,you it does need fixed. Thanks Guys!!!

CN
Cam N.
Texas
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Cam said the business was very accommodating, very informative, the cost was reasonable and they were also very honest.
This review was collected via phone interview by Customer Research Inc.

LB
Laurel B.
Texas
Honda Civic Coupe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2018 Category: Service
Laurel said the employees were really easy to work with. Her service took longer than estimated.
This review was collected via phone interview by Customer Research Inc.

DV
David V.
Fort Worth, TX
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018
Top-notch, professional service - each and every time.
As always, I received expert service and all on a timely manner that ensured me the job was done right and not rushed out the door with a quick fix.
From management to the mechanics, you won't find this level of experience and professionalism anywhere else. Thanks again!

SS
Steven S.
Fort Worth, TX
Chevrolet Avalanche
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/23/2018 Category: Service
Steven said the mechanic told him that the issues going on with the air conditioner could be taken care of by him. Once he arrived to the business it was a different issue and something other than they had discussed. He does still recommend this business. The mechanic is a good guy.
This review was collected via phone interview by Customer Research Inc.

CO
Chris O.
Fort Worth, TX
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2018 Category: Service
Chris said on this visit to this business they were short staffed and he had to wait longer for his repairs, but the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

EO
Enriqueta O.
Texas
Kia Sportage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Enriqueta said the business employees were very nice.
This review was collected via phone interview by Customer Research Inc.

AC
Anthony C.
Texas
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Anthony said they are good at what they do. They give him option's..
This review was collected via phone interview by Customer Research Inc.

CS
Chris S.
Texas
Kia Amanti
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Chris said, this business gave him a good prompt response to his issue.
This review was collected via phone interview by Customer Research Inc.

PR
Pat R.
Texas
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Pat said the business seems to want to get the vehicle fixed, the right way.
This review was collected via phone interview by Customer Research Inc.

BM
Bobby M.
Texas
Pontiac Solstice
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Bobby said he has been there before. They fix exactly what has to be done. He feels comfortable after they do work on his vehicle. They are trustworthy.
This review was collected via phone interview by Customer Research Inc.

GS
Gary S.
Texas
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Gary said this business did a really good job. He said JB is a really good guy.
This review was collected via phone interview by Customer Research Inc.

KW
Katherine W.
Texas
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Katherine said the whole experience was easy.
This review was collected via phone interview by Customer Research Inc.

TS
TEDDY S.
Land Rover Range Rover
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018
Range Rover repair
Quality work, friendly, efficient, fair & honest. I highly recommend them for all your auto repair needs. Dr. Teddy Springfield

DW
DAVID W.
Fort Worth, TX
Kia Amanti
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018
professional
Excellent work, economical prices.

PS
PAUL S.
Fort Worth, TX
Oldsmobile Alero
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018
Best In The Business
Ichiban Autos is more like have a family friend who is a mechanic. They are very personable, and take the time to genuinely listen to what you have to say about the issues with your vehicle. Moreover, they take care of your vehicle the way you would (or better). The only work Ichiban Autos does not do on my baby, is what I do myself. They are great people and they perform superb work!

PL
Payton L.
Texas
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Payton said JB was awesome. He took care of it fast and efficiently.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 428 in total