Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

1016 Reviews

ReScore Reviews™ (22)

ReScore
Overall Rating 4.1363664/5Overall Rating 4.1363664/5Overall Rating 4.1363664/5Overall Rating 4.1363664/5rating 4.1363664
Original
Overall Rating 2.18182/5Overall Rating 2.18182/5rating 2.18182rating 2.18182rating 2.18182
97% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


AM
Alexandra M.
Kalamazoo, MI
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Great service.
Great service that was quick.
JEFF D., Service Manager from Maple Hill Hyundai responded on 02/13/2019

Thank you for the great review after the great service!!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

WW
Wayne W.
Middleville, MI
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Fabulous
I’m never disappointed with the maintenance service I receive. Steve and I always discuss the plan for the next scheduled service! The Dream Team Steve, Al, Misty, and newbie Seth!
JEFF D., Service Manager from Maple Hill Hyundai responded on 02/13/2019

Awesome review,  thank you!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

CW
Cheryl W.
Kalamazoo, MI
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Service department
Always nice and efficient
JEFF D., Service Manager from Maple Hill Hyundai responded on 02/13/2019

Thank you Cheryl!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

JG
James G.
Battle Creek, MI
2016 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Great timing!
The service technician found worn brakes (that I knew I would need at 89,00) and was able to get it done within 2 hours including the oil change and another minor issue. These guys are great at service!
JEFF D., Service Manager from Maple Hill Hyundai responded on 02/12/2019

Perfect, thank you!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

Verified Customer
Kalamazoo, MI
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019 Category: Service
Great service!
I love my Hyundai
JEFF D., Service Manager from Maple Hill Hyundai responded on 02/10/2019

Thank you, we appeciate the loyalty as much as Hyundai does!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

JH
Jody H.
Plainwell, MI
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Great place
People are very friendly
JEFF D., Service Manager from Maple Hill Hyundai responded on 02/08/2019

Thank you Jody

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

LR
Larry R.
Kalamazoo, MI
2012 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2019 Category: Service
Better inspection
All in all service was ok and the car repaired properly
JEFF D., Service Manager from Maple Hill Hyundai responded on 02/07/2019

My apologies, we're normally better than that!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

Verified Customer
Zeeland, MI
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
A+
Always fast friendly service at maple hill!
JEFF D., Service Manager from Maple Hill Hyundai responded on 02/07/2019

Awesome review, thank you!!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

CF
Connie F.
Kalamazoo, MI
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Excellent Service
Stopped at Maple Hill Auto to schedule an Oil Change and was informed they had an opening and got me right in for service.....it doesn't always happen this way...but this time it did....very appreciative of Steve Nutt my Hyundai Service Rep. and the WHOLE team at Maple Hill Auto Group for the care and attention they provide to their customers.
JEFF D., Service Manager from Maple Hill Hyundai responded on 02/05/2019

Awesome review, thank you!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

LN
Leopold N.
Kalamazoo, MI
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019 Category: Service
Employees
Excellent
JEFF D., Service Manager from Maple Hill Hyundai responded on 02/05/2019

Thank you, excellent is good!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

MS
Margot S.
Kalamazoo, MI
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2019 Category: Service
Fantastic!
I love going to Maple Hill for my service. Steve in Service always makes me feel so important. And if my Husband has any questions, Al the mechanic is always very willing to answer anything for him.
JEFF D., Service Manager from Maple Hill Hyundai responded on 02/04/2019

Thank you!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

KW
Karl W.
Kalamazoo, MI
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2019 Category: Service
Steve Nutt
Great guy to work-knows his stuff
JEFF D., Service Manager from Maple Hill Hyundai responded on 02/03/2019

Thank you Krl, he teally does!!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

RB
Ronald B.
Battle Creek, MI
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Excellent
The sales and service department went above and beyond to insure that I received quality service in a timely manner.
JEFF D., Service Manager from Maple Hill Hyundai responded on 02/01/2019

Thank you Ronald, I'll pass it on to all involved!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

DB
David B.
Scotts, MI
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
Excellent Service Keeps Me Coming Back
My Hyundai was serviced recently. The entire process was about as good as it could be. The appointment was easy to make. The actual servicing of my vehicle was fast, friendly, thorough and very affordable. Steve N. was excellent to work with and my Hyundai continues to run well after 145,000+ miles.
JEFF D., Service Manager from Maple Hill Hyundai responded on 01/30/2019

Thank you David, sounds like we have it dialed in for you!!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

RV
Roger V.
Vicksburg, MI
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019 Category: Service
The go to place.
I have a Hyundai sonata that I love. It's my third Hyundai and I continue to enjoy the brand. The service is great, attentive and thorough with Steve, the service manager, leading the way. Five stars and thumbs up to Maplehill.
JEFF D., Service Manager from Maple Hill Hyundai responded on 01/28/2019

Awesome review, loyalty and comments Roger, Thank you!!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

MC
Michael C.
Portage, MI
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019 Category: Service
Great service
Steve does a great job. Great service.
JEFF D., Service Manager from Maple Hill Hyundai responded on 01/28/2019

Thanks Michael, we think Steve does a Great job also!!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

RM
Richard M.
Portage, MI
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/27/2019 Category: Service
Please see prior notes in review
See prior notes
JEFF D., Service Manager from Maple Hill Hyundai responded on 01/28/2019

Thank you, I'll follow up with Steve.

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

DC
Dalin C.
Kalamazoo, MI
2017 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Service
Respect
Mutual respect, customer appreciation, friendly service above and beyond, job well done
JEFF D., Service Manager from Maple Hill Hyundai responded on 01/26/2019

Awesome review and comments,  thank you!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

CM
Christine M.
Kalamazoo, MI
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Great Service
Steve is great. He's friendly and does such a great job. I enjoy dealing with him.
JEFF D., Service Manager from Maple Hill Hyundai responded on 01/24/2019

Thank you Christine, Steve does a great job for us and his customers!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com

RC
Rosalie C.
Kalamazoo, MI
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Excellent service
Very helpful, courteous and thorough.
JEFF D., Service Manager from Maple Hill Hyundai responded on 01/23/2019

Thank you Rosalie!

Jeff Daniel
Maple Hill Auto
Service Manager
jdaniel@maplehillauto.com